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Customer Ratings & Reviews

Model:
90IG0590-MA1G4V
SKU:
6400912
Your price for this item is $200.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers have good things to say about the ZenWiFi AX Wireless-AX Wi-Fi Router's coverage, ease of use, and setup process, frequently citing strong performance and signal strength. However, some users experienced connection issues and found the price to be high. Concerns were also raised regarding the router's firmware and app, with some reporting instability and difficulty with the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 309 reviews
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    One of the best router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed performance were spotless. Getting 300+ up/down wireless on a 2nd floor of 2 floor house. The only issues i observed during a week of usage are: 1. Some IoT devices using the 2.4 were unable to connect even using WPS. 2. There are days that the main router looses connection for a few mins and have to restart to recover.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    great range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well. I have 2 levels and a basement that are akl covered by this setup. no issues. the software is also helpful; i have all devices named on my network for determining who is on when. I had to set a 2x weekly reboot ar 3:30 am due to some.wonky things happening when the network ia lwft for days, but it is of no bother. If it keeeps it woeking as it should then I am happy. Great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Fantastic WiFi 6 system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic WiFi 6 system. Works great out of the box for our 3500 sf house.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Wowza!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage. Easy setup. Fast network speeds. What's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    superb mesh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mesh in market. easy setup and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    best bang for the buck mesh wifi-6 system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy setup overall. The coverage is excellent, asus's web portal is great as usual. Getting great wifi performance throughout my house as well as outside. The only issue I had was getting the system to only use a wired backhaul. It seems that a firmware update provided a slightly more obvious setting for this and is now 100% working.

    I would recommend this to a friend
  • Cons mentioned:
    Firmware

    Rated 3 out of 5 stars

    If you can set it up right, amazing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of features. 100% beter privacy than eero. But drops verizon fios connections on some firmware versions. Forums all point to recurring issues with firmware upgrades as the cause. I still kept it to avoid yet another subscription and another privacy nightmare.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the connection dropping on some firmware versions. Is it stable now? If your issue has not been resolved, please use the Asus Router App, go to "Settings" > "System Settings" > "Feedback" > and send a Feedback mail to us. We are here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose! Works really well! No issues at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Switched from Google Nest Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Google Nest Wi-Fi and was lucky to get over 10mbs in some of the spots in my house. I'm paying for for 1gbs so it was a bit frustrating. Now I get over 300mbs in those spots and over 800mbs in most places around the house after switching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK for now until better WiFI-6+ comes out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connection but not the fastest. The security features are great except some feature are not customizable enough. One issue with security is that is always shows the password on screen which is awful. Another issue is that you cannot create your own password for the guest network.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, not as easy as they say on the box but easiest yet

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good upgrade from previous setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to this and so far have been very happy with the results. The phone app is good and actually shows content I need. Also the setup was pretty easy. Able to custom setup if need and quick access to content I need. Yes a little expensive but for me getting my money's worth.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Firmware

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this router. Drops connections all the time. I reverted to older, supposedly more stable, firmware version. Drops connections (both WiFi and wired) even more (several times every half hour). After much troubleshooting, I'm giving up and going with another product.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ErikU,

      We're sorry to hear about the unfortunate experience you're having with the connection on this model. We would recommend that you attempt the steps in the FAQ below: https://www.asus.com/us/support/FAQ/1030641/. If the issue persist, please send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Wireless Mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not great. Only slight improvement over previous router used

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Very Bad wireless router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to setup, we have it for less than 1 year and one of the nodes is not longer working, for the price paid it is a very bad deal, I will definitely not recommend Asus ZenWifi!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a month now and have not had any issues so far. We needed a mesh network given all the devices that are now in use at our house and the various rooms that the devices live in. I am also able to now grab a signal outside in our yard which is a huge plus when entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blanket Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm....My house is 3200 sq. ft. on three levels. There is a brick wall between the first and second level. One router is on the upper level and the second router is on the main floor. I have a strong 5ghz signal everywhere in the house. Unbelievable!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as it should but is priced quite a bit higher than competitors

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast For Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays tons of PS4. Tried several different Mesh systems looking for something that was fast for him. With the traffic shaping and satellite unit, there was no lag for him. He connects his PS4 directly to the satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    good generally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for two story place with ~1k sq ft each floor. The setup is a bit trikcy: you need to connect to the internet to download the latest firmware update before you could start using it.

    I would recommend this to a friend