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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 3.9 out of 5 stars with 81 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.2 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers admire the ZenWiFi AXE7800 for its extensive coverage, impressive speed, and user-friendly setup. The system's range and signal strength are also appreciated by users. However, some customers have expressed concerns regarding connectivity issues, reporting frequent disconnections and reboots, as well as some performance issues with the satellite extenders.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-81 of 81 reviews
  • Rated 3 out of 5 stars

    Wifi 6 Asus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are dips in bandwidth. The TV will circle during a netflix program.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RalphM ,
      We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2406016820-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-[Wireless Router] How to improve Wi-Fi Connection  https://www.asus.com/support/faq/1047919/ Asus

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