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AT&T - CRL32102 DECT 6.0 Expandable Cordless Phone with Answering System and Caller ID/Call Waiting - Silver-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 1051 reviews

96%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    AT&T CRL32102 Cordless Phone & Answering System

    Posted
    AandJ091108
    • My Best Buy® MemberMember

    I was looking for a replacement cordless phone/answering system at a reasonable price and, decided to try the AT&T CRL 32102 having a positive experience with two other AT&T corded phones, and this unit was just under $50.00. I ended up with more than I bargained for. First, like other current model cordless phones, it makes use of DECT 6.0 wireless technology which means a dedicated frequency for cordless phones that gives extended range, is not bothered by interference from such devices as microwave ovens, and does not interfere with home wireless computer networks. This AT&T phone system (manufactured by V-Tech) has quite a few useful options, especially for people with hearing or vision issues. It has an extremely large viewing screen with large, black text on bright, white backlighting. A large keypad with orange backlighting with the option of a key press to be announced by the digital voice function. You can also activate talking Caller ID to hear who is calling as well as call-screening to hear answering machine incoming messages. Audio has also not been forgotten: The phone offers a feature called HD Audio - circuitry to add clarity to calls. On the front, there is an audio assist button to add a little more volume boost than the volume control alone. On the right side, there is an EQ button that alters, bass, treble, natural response, again for call clarity. In the short time I've used the unit, it has performed flawlessly, and I have been especially impressed with the quality of the digital voice functions. Per the enclosed abbreviated instructions ( a full 90 page manual is available on the AT&T website as a .pdf file), make sure to charge a fresh battery for 16 hours before setting up and customizing the phone options to eliminate issues. If you need expansion handsets, this system can support up to 12. I didn't know how well I would like it initially, so I only purchased the base unit configuration. Now that I am completely satisfied, I purchased an extension handset that has all the features of the base unit. Registration of additional handsets is easy, quick, and automatic. A few little cons (but nothing that detracts from the value here): First, these are small, lightweight handsets that are somewhat smooth and slippery. Perhaps in future versions, they might add a rubberized coating to the sides, making it easier to hold on to. Second, when you are away from the base unit and using only the handset to play back messages, even with maximum volume, you need to hold the unit close to your ear to hear clearly. Finally, the handsets use a special battery and plug-in connector. I hope this gives you an informed buying decision and I highly recommend this product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it, mom loves it

    Posted
    bfosterpdx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ok, got this for my mom who needed a new answering machine. Only needed 1 handset so this suffices. If the store carried the extra handsets I would buy this for my house (need 3 handsets). "Senior Friendly" options really make this easier for anyone. Large buttons, voice confirm each number push, voice caller ID, light and beep to notify of messages on the machine, larger high contrast display, all demystify the phone. Who really can read alt functions on a phone handset button anyway. Really? I want to make calls and get messages. The base unit has a dedicated delete button away from the rest of the command buttons to play or repeat, so you won't accidentally delete. The only questionable thing is that the answering power button is in the center near the stop/play button, so you can turn off the answer unintentionally. Although if you do, the voice does say "not recording messages" as it shuts off. So, if you'd like a phone and answering base that is simple, clean and you can read in the morning before coffee and without your glasses, go for this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    ColoradoKid2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Excellent phone with a lot of features that make it ideal for seniors or folks with various difficulties. The audio is very clear, plus it can be adjusted to increase treble or base if that makes it better for you. It has large numbers with large enough letters so as to make it easy to add names to the directory. The ringer volume and answering machine volume can be adjusted to be quite loud if needed. A red light illuminates when the phone is ringing. If so desired (and you have caller ID), you can set it up to announce who is calling - although the computer voice reading the caller ID has a lot of pronunciation problems - so I did not find this very useful. The manual is easy to follow to set up or turn off any of these features, although the menu options are pretty intuitive if you have ever used a similar phone in the past.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great features, terrible sound quality

    Posted
    Angie601

    I purchased this phone model to replace and 12 year old Panansonic phone. I decided to go for At&T and try something new. I read the reviews and decided to go for it. The packaging was great and the phone was lovely. I set it up and waited for it to charge. I made a phone call to a cellphone and the person sounded staticky . I asked the person if I sounded clear and the reply was yes. I tried calling someone with a landline and that person also sounded staticky. I tried the different phone features like audio assist and the equilizer but the sound was the same. I really wanted this phone because of all the awesome features but I need a phone to sound clear not just one that looks good. I will be returning it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Lot of bang for your buck

    Posted
    JeansLady
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a terrific phone for a very good and reasonable price. There are a lot of features and a lot of things you can program the way you want them to be. There are too many features for me to mention here, but I will say that if you want a reliable phone with the basics and some great "extras," put this phone on your shopping list. I didn't have a lot of money to spend for a phone so I was thrilled to find this one with more bells and whistles than I had thought I could afford. Also, I did not want multiple handsets so I as very happy to find a phone I could buy without needing to pay for handsets I didn't need and wouldn't use. Extra handsets can be added.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Rare Wall-Mounted Cordless Phone

    Posted
    CTA102
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The AT&T - CRL32102 Cordless Phone with Answering System is not perfect but it is probably the best of all the wall-mount cordless phones I researched and (in one case) returned. Many cordless phones claim to be wall-mountable but they use a mount that only works in the Peoples' Republic of Last Wednesday. This was the only one that Best Buy carries that can actually fit on a U.S.-standard wall mount, and the salesman and I went through the packaging of several different models to find this one. Kudos to Best Buy for realizing we had some kind of labelling problem and manually sorting it out. The phone is great except for being unable to adjust a few things such as the annunciator volume. But it may be the only game in town.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good phone with answering machine for home

    Posted
    MBrittG
    • Verified PurchaserVerified Purchase

    For the money, this is a compact phone combo answering machine that has a built in message that you can personalize. I enjoy the audio feature that announces the caller ID because it alerts me whether or not I want to pick up that call. The large buttons make it easy to use and this would be an excellent item for an older person because of this and the audio feature (which can be turned off) that says the numbers as you punch them in. I had to replace my old separate answering machine due to the way my internet and phone are set up and I am so far pleased with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like it

    Posted
    NotTechSavvy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first new cordless phone in 20+ years; the other was my very first and it finally died. I like this new phone. I tried out a number of phones to see how they would feel to hold, dial, etc. and this one feels good in my hand, the dialing feels solid. I like the caller ID announcement to decide if I want to answer; the announcement of numbers as I dial is a little creepy. Answering machine works well; directory features easy to use. The only thing uncomfortable was holding the phone during a long conversation and needing to use my hands to write, etc. Like most phones these days, it was hard to balance between my ear and shoulder. (I forgot there is a speaker feature I could have used.)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    At&T CRL 32102

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My old answering machine died, after 15 yrs of constant duty. I purchased the AT&T CRL 32102 and read the instructions this phone has lots of options. Almost everything is adjustable. The hand set is light with a speaker option. Volume and EQ adjustable. Ten number speed dial. And more room for listings memory. The sound Quality is good and there is an automatic, default answer when you are away. Also has a digital recorder to make you own answer after 2,3,or 4 rings settable in the menu on the hand set. The price is very reasonable and the value 5 star.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Average cordless phone with answer machine

    Posted
    Yurik
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Average phone with a lot of features. Handle has large numbers with large enough letters so as to make it easy to see. The ringer volume and answering machine volume can be adjusted to be quite or loud if needed. When some one calling, the phone - the computer voice reading the caller ID has a lot of pronunciation problems - so I did not find this very useful. The manual is easy to follow to set up or turn off any of these features.When dialing the numbers, numbers sometimes stick. Average phone with good silver/black color.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AT&T CRL 32102

    Posted
    reepa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First, like other current model cordless phones, it makes use of DECT 6.0 wireless technology which means a dedicated frequency for cordless phones that gives extended range, is not bothered by interference from such devices as microwave ovens, and does not interfere with home wireless computer networks. This AT&T phone system (manufactured by V-Tech) has quite a few useful options, especially for people with hearing or vision issues. It has an extremely large viewing screen with large, black text on bright, white backlighting. A large keypad with orange backlighting with the option of a key press to be announced by the digital voice function.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok

    Posted
    Lovemylilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Well, I am happy with the price as I got a price match. Target had it cheaper so I got to pay the price match price that target had. So that was good. My second thing is that the phone is hard to figure out. I don't remember phones being this hard to work. It's also kinda of staticky. I do like the feature of the answering machine. Beyond that not a lot of positives. But i needed it to make sure my phone line worked. Keeping it But definitely looking for another phone. I wanted cordless so I could walk around so that's another positive. I'm sure once I figure out the phone like it more

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Phone - Open Box Item Was Blindsided

    Posted
    Randallpj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ordered online picked up purchased item in the Annapolis Store got item home found to be opened-boxed informed the store and also made a complaint via telephone because I was charged full price for open box item the only offer they made for inconvenience was to bring item back for a 10% discount (WOW), very poor customer service and the person I talked to over the phone promised to call me backed in 24hrs well it never happened. I would recommend the phone just checked anything purchased from Best Buy online before leaving store Life Lesson.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Needed a basic setup

    Posted
    chipster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We wanted an updated answering machine with currently available features. The one we replaced was quite old. We trust AT&T, so it was an easy choice to chose from among their offerings. It was easy to set up and it is easy to use. We like that now we can see the actual phone numbers calling us. One thing we would note, though, is that the sound quality is not quite the improvement we expected over the old one we had. If you have an opportunity to listen to one before you buy, we would suggest you do; everyone hears a little differently.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Well

    Posted
    DODGERGIRL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this phone for my Grandmother and she loves it. The display is large enough for her to see without her glasses. The install was easy and the menu setup with the preference we wanted was also easy. It did take a few minutes to figure out how to select the choices I wanted in the menu, but once that was done I had no other issues. The phone will say the name of the caller as long as that person is in your phone directory which you input yourself. This is a great feature for my Grandma. I would recommend this product to others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for elderly mom

    Posted
    dbcrum
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this for my elderly mom and she loves it. Very easy to set up and operate. Big buttons, loud ringtone, easy to see bright display, and lightweight. The built in answering machine is very simple to use and messages play loud enough for her to easily hear. I am delighted with this purchase because mom is pleased. The adjustable volume on the phone itself is also very good with no need in shouting into the phone. Highly recommend for any age group but especially seniors!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good phone features

    Posted
    salty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    larger buttons. strong backlight. very easy set-up makes this much better deal than lower priced landline phones! if you not wish to customize answering system it requires no further activation features. I also like voice that tells you the numbers you are pressing or announcement of who is calling. well worth the extra $$. previously had cheaper V*tech & this new phone is much better

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My Elderly Mother Loves This Phone

    Posted
    dbcrum
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this for my elderly mom and she loves it. Very easy to set up and operate. Big buttons, loud ringtone, easy to see bright display, and lightweight. The built in answering machine is very simple to use and messages play loud enough for her to easily hear. I am delighted with this purchase because mom is pleased. The adjustable volume on the phone itself is also very good with no need in shouting into the phone. Highly recommend for any age group but especially seniors!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Eh

    Posted
    Fred

    Phone is billed as good for senior citizens. It does have large buttons but nothing else that is overly senior friendly. My primary reason for the low rating is the overly complicated navigation menu. The first thing my mother asked when I set her phone up was how do I turn off the ringer if I want to take a nap. Unfortunately, this phone has no simple way to do the task. It takes 7 seperate menu selections to reach the screen to change the handset ringer volume. Needless to say my 78 year old mother was unable to navigate the menu.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad Design

    Posted
    Patti
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product had great limitations. It had minimal memory for messages. It took multiple pressing buttons to get to any setting. You could not silence the phone unless a timeframe was given. If the phone rang and you forgot to silence it, you could not silence it while ringing. The handset and the base had separate ways to erase information and that was confusing. The one nice feature was it lite up when a phone call was coming in. I will need to purchase a new phone.

    No, I would not recommend this to a friend