Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the CRL32102 DECT 6.0 Expandable Cordless Phone, particularly its ease of use, button size, and sound quality. Many appreciate the clear caller ID, reasonable price, and answering machine functionality. Some customers have noted that call blocking is absent, and the setup can be a bit challenging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,869 reviews
  • Rated 5 out of 5 stars

    Panasonic never fails

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when can't use my cellphone. The battery lasts a long time. I always rely on Panasonic, never fails.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, just a great phone for handsfree & ease of use. we are seniors & appreciate the large buttons & caller ID

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id

    Rated 5 out of 5 stars

    Excellent choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased a V-Tech which I returned. The CID window was very dark. You could barely see who was calling. I love this phone because the illumination is great. It announces the caller. The numbers are large and the reception is very clear. I am very pleased and highly recommend this product. My aunt bought one because I raved about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    OK AT&T Cordless Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new cordless phone for the kitchen. I already have a 4-handset previous AT&T model of this one. The phone is easy to setup, the audio quality is good, and it has excellent range. Only complaint is that the LEDs for the call counter could be a little brighter. Otherwise it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    AT & T Voice Answering Phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because I liked the idea that it called out the name of the person calling. If I'm in the kitchen or any place where I can't see my TV screen I can hear whose calling and know whether or not to pick up the phone. In nowadays, we get so many robo calls. I purchased one for my 86 year old mom too. She mentioned that the #'s of the caller go so fast from the TV screen that she won't pick up the phone unless they leave a message. By hearing the callers name she knows whether or not to pick up the phone. She both are enjoying the phones.

    I would recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 4 out of 5 stars

    Excellent back uo telephone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is compact and provides good basic service. It meets our needs as we mainly depend upon our hand held cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Solid land line for older folks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid land line phone. I bought this for my parents (88 and 93 yrs old) to replace one very much like it that the keypad had worn out enough to be annoying. This phone has better speaker phone quality than the one it replaced. The ringer is *plenty* loud even on the lowest setting (can be turned off completely if desired). It does announce caller ID info which is handy as well. The option to play back at 1/2 speed is also nice for listening to messages from fast talkers. If you must have a land line, this is a handy phone for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good audio assist function

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 98-year-old mother who has arthritic fingers and is hard of hearing. I was delighted to find out that she can hear with it, even without her hearing aids. It was a good buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product not to long ago but so far its met our expectations. The big numbers help my elderly mother easily dial, the sound quality is good, and the phone has good range. My only peeve, unless I'm missing the function, is that is doesn't have a phone finder button. Being a cordless it can be left anywhere and sometimes hard to find. Other than this the phone is Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use, Price

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to program. Great price. Talking ID is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AT&T-CRL32102 DECT 6.0 Expandable Cordless Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a excellent display and easy to use functions.Answering response is easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wall Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy to install and the wall mount worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id

    Rated 5 out of 5 stars

    Very happy with this phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and appearance of my AT&T phone. Everything lights up, the caller is announced. The lighted number keys are 1/2 inches high. Carry it with me room to room all day, then rest it in the charger all night. Adjustable volume is very handy. It's all I need in a simple to use phone. Love it, and the price! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Phone and a Good Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother in law. It is easy to setup and easy to program. The phone has big numbers for dialing. You can turn the volume way up so when the phone rings you can be in another room and you will hear it. The answering machine works well. ATT makes a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy Enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate description of the product. It was easy to swap out the old one (different product and manufacturer) and install this new one. Efficient, unambiguous design. Intuitive set up. Just what I needed and better quality than the previous phone I owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice compact phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear. Easy to set up. Buttons are big for my in laws to see. The answering machine is easy to set up also.

    I would recommend this to a friend
  • Cons mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options for announcing, ability to make conversations louder for those who need it, multiple ringers, display and setup was easy. Only problem I have encountered is the lack of blocking calls...unless of course, I can't figure that out. Not for the lack of looking.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id

    Rated 5 out of 5 stars

    My favorite phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. I like the caller ID feature. I like that the numbers are large in size to read. This is the 2nd phone that I have purchased of this kind. I would definitely buy this phone again, if given the need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    cordless telly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone works well and is fairly easy to use and set up. It was the the only cordless phone of it's kind at Best Buy, so I bought it and am happily satisfied with the sound and many options it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Durable and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. This is the second one we’ve purchased. The first one lasted so long. It is so easy to use.

    I would recommend this to a friend
Sponsored