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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1869 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the CRL32102 DECT 6.0 Expandable Cordless Phone, particularly its ease of use, button size, and sound quality. Many appreciate the clear caller ID, reasonable price, and answering machine functionality. Some customers have noted that call blocking is absent, and the setup can be a bit challenging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,869 reviews
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    Excellent Landline Phone A+++++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my elderly Mother and she just loves it, it lights up, the numbers are big, it has a loud ring tone, easy to navigate and understand, and most of all it was on sale for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    Handset with voicemail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Bought for an elderly gentleman who forgets easily and has poor eyesight. He is able to see the large buttons and can erase messages with one push to delete button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for the elderly and the hard of seeing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great no issues and we love it, it's perfect for an older person as it's ring is loud as can be and easy read numbers etc. the answering machine portion is super easy to understand and again easy for the senior to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use

    Rated 4 out of 5 stars

    good choice event for elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone replaces an older answering machine and is easy to use even by my 87 yr old mother. Buttons on the detachable phone are a bit small for her but usable. the are fine on the base. She especially likes the slow play and the speaker phone on the handset. The phone was easy to install and set up the call log feature and verbal caller announce features are a blessing for me.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The handset has large letters and numbers to I can see it without having to pick it up. I also love that it announces who is calling so I know who it is if I'm in the next room.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id

    Rated 4 out of 5 stars

    Mother Loves This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a few years ago for my mother as a gift. She loves that the number buttons are much bigger for her to see. When calls come in the phone will speak out the name or number making it much easier for her. I would recommend this phone for anyone looking to purchase a house phone or to gift to a older relative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Land line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a land line it is easy to use, great price, set up is simple

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    very nice phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has bigger keypad numbers than your standard phone. no glasses required ! Clarity is great and expandable if needed. Has built in answering machine which makes it pretty compact compared to older cordless phones. Also features caller I.D. if you have that option through your phone company provider.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a basic phone, it does the job easy to use and small

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for mother in law. Nice loud ring tone, Easy to use to retrieve messages. Great that announces person calling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Cordless Landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless AT&T Landline This phone has many features and works very well. This is very easy to use and was sold at a very reasonable price. I would highly recommend Best Buy to family and friends. The service was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. No complaints. The answering machine works well. There is a message alert to announce that you have a message. This feature is a nice aspect to the phone system. The phone is reasonably priced. If you just need one phone and not multiple phones on one extension this is a very good value.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id

    Rated 5 out of 5 stars

    Large buttons and talking function excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for those who need large buttons. The phone talks, announces who is calling by number of caller ID. Helps if you can't get to physically get to phone quick enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PURCHASE OF PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and package was waiting for me. Customer services was respectfully

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone/answering machine. It lets me know who is calling by voice and caller ID. The numbers and the text are large enough to see and the voice is very clear making it easier for people with disabilities. Thanks for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchased for Senior Citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase the telephone for a senior relative of mine. It was easy to install and what we really like is that the numbers were big, phone is lit and the phone is easy to use. I end of senior are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have owned. My previous AT&T phone had off button too close to menu button. Sometimes I would push menu for off and had many complaints of phone off the hook. This does not happen with my new phone. The numbers are larger and the viewing portion is larger and easy to read. Love iis!

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to set up and works very well. The messages that are left on the answering machine are clear and easy to hear. The numbers and symbols are large and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and easy to set up. love everything about this phone replaced another at&t that was "fried" by a recent lightning and thunder storm

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and answering machine in a compact package. It has large buttons and speaks the number as it is pressed, cutting down on mis-dials. It also speaks the caller-ID, so if you are away from the handset you can monitor who is calling.

    I would recommend this to a friend
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