Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $31.99
The previous price was $43.99

Customer reviews

Rating 4.4 out of 5 stars with 1435 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 25 reviews
  • Cons mentioned:
    Light weight

    Rated 2 out of 5 stars

    Mrs. Linda B.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awfully light in weight. Too easy to drop due to this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Practically Worthless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dial tone repeats with each button pressed. Unable to change. Also, when dialing a number that requires selecting another number for transfer, it doesn't work. Unfortunately, I only discovered this one day ago. Additionally, the phone has no "Redial" button.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Talking caller id

    Rated 2 out of 5 stars

    OK phone without features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is generally fine but it doesn't have the talking caller ID as advertised. When I chatted with Best Buy support they just wanted me to bring it in to the store. I just wan the phone to do what it says it does. Disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 2 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound Easy to use Great range But battery lasted less than a year And second phone won't register to base

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 2 out of 5 stars

    The phone is just OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone set up was easy, also the phone look to be well built but it still has a lot of static while talking.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 2 out of 5 stars

    Wasn’t what I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone with answering machine and it didn’t have one. I returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Return Policy Is Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base unit would not charge the phone. Returned to store and swapped for another. Second base unit worked as designed. Expansion unit wold not sync with base. Tried everything. Took expansion unit back to store and swapped for another. New expansion unit synced up no issues. Currently everything is working satisfactorily. Great sound and excellent range.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Malfunctioning after 4 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months, quality of calls has been almost unusable. I have voice through AT&T fiber and should work well with this phone. Had a technician come out and was able to replicate. Even the technician sAid this model of phone has had similar issues with the voice service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only okay.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what a cordless phone should, but I thought it had a blinking light to notify me there was a voicemail message waiting. It doesn't. Was told by a sales person it did after he read the box. It only has a hard to read text indication. Not really what I wanted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones charged up real fast, but there is so much static on these phones. I have unplugged and recharged them and the static is still there. The more I talk the louder the static.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Talking caller id

    Rated 2 out of 5 stars

    bad for older people

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The numbers and letters are to light and small not good for older person to see. Plus in the sun you can not read both number and letters, The bottom line is it not good for older to buy if they want to see who is calling them. I wish I would got just a caller id box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish we would of checked out reviews first, not the best phone. hard to hear with it. If you move the person on the other end can't hear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Menu

    Rated 2 out of 5 stars

    very poor battery life on handsets

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handset battery can go from fully charged to empty in the course of a 20 minute call, not very useful in my opinion. otherwise works fine. as usual menu is not at all intuitive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not very good. One of phones quit working shortly after purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AT & T EL51203 Dect 6.0 cordless phone system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T - EL51203 Dect 6.O Expandable Cordless Phone System - Silver is not the best cordless phone on the market. The lighting on these phones are poor you can barely see the digits when you try to make a phone call.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caller ID is disappointing. Would NOT recommend this product!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I purchased as a cheap set of phones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine for extra phones only.. not for main

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yep, I bought this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, but it is the best quality for the price. Cheap plastic. Unbalanced phone in the cradle. Poor receiver sound. Poor mic quality. TOO lightweight.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review the ATT phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone doesn’t work.One of the chargers is the wrong size.The phone doesn’t fit in the charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LCD is blue and dim, I can barely read it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LCD is blue and dim, I can barely read it. LCD display brightness is non-adjustable. Screen size is decent

    No, I would not recommend this to a friend