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Customer Ratings & Reviews

AT&T Prepaid - Samsung Express Prime 3 with 16GB Memory Prepaid Cell Phone - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 347 reviews

93%
would recommend to a friend

Expert rating

Rating 3.2 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
use with apps
  • Rating: 2 out of 5 stars

    Not the best for price.

    Posted
    Marco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Phone glitches and needed to be replaced quickly, buy a sd card or good luck adding any apps.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for what it is.

    Posted
    BLFox
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love the battery on this thing. It lasts forever! Runs a little slow on switching apps, etc., but for the price it's great. Camera is pretty weak.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone for a teenager

    Posted
    jtgunter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For the price you beat it. Perfect for the young teenagers who are pretty heavy handed on devices. The only issue with it is the amount of internal storage. 16 GB is a little to low and without the ability to move apps to the external storage it really hinders phone.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time to share your valuable feedback. We would love to have the opportunity to look into this concern of not having the ability to transfer your apps. Please contact us at any of the following outlets: Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Rating: 1 out of 5 stars

    My older J120 model is better

    Posted
    nunya
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this updated version because it has 16gb of memory and my older one only has 8gb. I used the samsung smart switch app to transfer everything from old phone to new phone. Everything works fine for a few days and then it doesn't show my contacts name when calling them or them calling me. It only shows the phone number. I've had to factory reset the phone about 5 times now and I still get the same problem. It seems to happen after an app update but I don't know for sure. Also, the camera app freezes when taking video if it's set to store on sd card. However doesn't seem to freeze if it's set to device storage. Very disappointed. I transferred everything back to old phone and now I've no use for this phone.

    No, I would not recommend this to a friend