Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $84.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Express Prime 3's ease of use, camera quality, and price. Many appreciate its comfortable size and sufficient memory, along with the generally positive feedback on battery life and performance. The phone's features are also frequently praised. There are no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 422 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    decent quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much of a cell phone person except to send texts and get calls and do occasional searches on the internet with it but am pleased with it has been durable and holding a good charge, and much cheaper then buying all the other cell phones out there

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Light weight. Takes decent pictures. Will have to upgrade starts acting a little weird after several months of use. Overall good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Need replacement for 2016 version - Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace J3 2016 that my mother-in-law had broken beyond repair. This was a perfect replacement and was easy to transfer everything over using Smart View. If you are wondering she uses a FreedomPop SIM so the Pay as you go SIM is not being used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung makes great phones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another high quality product from Samsung with great features for a great price. If you're looking to go prepaid then I highly recommend this phone. Easy to use and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone that I bought for a present!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone at a price that was very affordable. I purchased it for a gift for my uncle and he loved it! I like Best Buy and it's where I purchase all of my electronics! Thinking about buying an spare one for myself soon.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DALE, thank you for giving the gift of Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far it meets my expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had flip phones and we wanted to upgrade to something a little better so we could text the grandkids. This phone is not overly expensive and does not require a lot of technology training. So far it has been what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teen daughter! She goes threw phones like water and this one has been the best one! Good quality! Great camera front and back!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom gift!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom breaks her phone often so bought this and made sure to buy a sturdy case. She mentioned bluetooth issue and freezing issue a few months in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos and videos look great on the 5-inch HD display, and a sturdy Gorilla Glass screen resists impacts in the event of a drop. This Samsung Galaxy J3 smartphone has plenty of space for photos and media files with a 16GB hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Serves good purpose

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I frequently travel to the US Virgin Islands. AT&T is the only way to go on St. John. I use this phone every time I go down. I simply update the sim and get one month of prepaid each time I go down. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has enough storage to all apps installed and pictures and have not ran out of memory. Able to remove unwanted preinstalled apps. I have no complaints yet about this phone. I about 64GB memory card for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good overall, no text or call indication light

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce bright screen, speaker is also nice and loud. Pretty fast, Just disappointed no finger print reader or led to indicate calls or texts

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This Phone is Great for the Price!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these phones for our company drivers and is a great way to keep them current without spending a lot of money on expensive phones that will break or be replaced by new models in less than a year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera for new beginners

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been a God send! It has been very helpful especially for new beginners. I am still learning. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter phone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a starter cell phone for my child and it fits our needs perfectly without adding an expensive monthly charge on my cell phone bill. Don’t have to worry about it breaking or getting lost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent telephone, performs like a smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung telephone that I purchased works great, it is similar to a smart telephone but without the price that you pay in order to have service. It has interesting features that deliver what is expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good phone for the money

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to operate, good phone for users that don't use a phone a lot. I would recommend this phone for new users.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's absolutely a great product for the price it's a little small but that's OK I love it it does everything I need to do and more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a flip phone for many years, this is my first modern phone. It has been easy to learn and such a delight to find what I've been missing. I would recommend it to anyone considering a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone and all its features. The camera is so much better than my last phone. And the customer service at Best Buy was awesome

    I would recommend this to a friend
Sponsored