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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $289.00

Customer reviews

Rating 4 out of 5 stars with 88 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 4.1 out of 5 stars

73%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Overall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the box are the hearing aids inside of the charging case, charging cord and plug, 2 sets of silicone buds (small, medium, large), cleaning tool, wax trap sticks, and user instruction manual and warranty information. (The instruction manual mentions included wax traps but I didn’t receive those. On one of the sets of silicone buds there were wax traps on the buds.) First Impression - I really like the charging case. There is a bright light charging indicator and the hearing aids nest properly inside of the case. Also there is a UV light for cleaning on the inside as well. Disclaimer - I have small ears and my hearing is mild-moderate on the left and moderate-severe on the right. I can still hear without aids but it is very hard for me to understand low conversations and listen to the television at low volumes. Installation - Installation was a little tricky for me as I have small ears, so I had to grip the aids and then try to push them in. I didn’t like that the volume button is on the top of the hearing aid, as I kept changing the settings when entering the aid into my ear. With more use, I was able to press the button less as I got the aid into my ear but I still press the button at least once. Sound - The sound is good. I found that the 3rd setting was perfect for me. If you are wearing the aids with small children or animals, beware, the aids pick up all of the sounds in the room. I mainly used the aids to watch television and it was a good experience until someone opens or closes a door. I don’t have small children but I have nephews that visit often and I ended up needing to take them out while they were playing because their sounds and other surrounding sounds were a little overwhelming, even after changing the sound to a lower setting. I would like to mention that I only got feedback once as I learned how to keep the aids from ringing. I was able to wear them in bed and I was surprised that I didn’t get any feedback when laying my head a certain way. Battery - I have worn the aids for at least 6-8 hours daily and I have lost only one battery light, which is amazing. I have to charge my prescribed aids every 2 days. I also want to mention that one of aids did go out on me (needed to charge) and I don’t recall getting any type of indicator to charge or low battery. Overall, the only con that I have is where the volume button is located on the aids, otherwise, I would recommend these hearing aids to friends and family.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid OTC Hearing aids

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is on Audien Hearing - Audien Atom Pro 2 OTC Hearing Aids. I am now 50. I can tell my hearing isn't as good as it was when I was younger. It isn't bad though. I just have a little trouble in areas like restaurants with music playing. I can hear the music fine but if someone isn't talking loud enough I can't understand some words. So I knew it was time to get a little help. I love the option that I don't have to go to a doctor to get hearing aids because I don't think I am at that level yet. These come with everything you need. They are easy to use. I just pulled them out of the case and put them in. The case is compact and feels solid. The case also has UV built in. There are five volume levels and 4 listening modes (Conversation, Restaurant, TV and Outdoor). One press of the button on the aid will cycle the volume. Long press for 3 seconds will change the mode. It is that easy. So this is my first experience with hearing aids. Nothing to compare them to. I know I like the size. I can wear them for hours and they don't come out or bother me. I can hear things different than before. I can hear a computer fan running without them but with them in it sounds different. Not a bad sound but I would say more like I was right next to it. I can hear my feet scrape across the floor. When I touch paper it sounds like I am touching sandpaper. So I can say this is exactly what I was looking for without having to get a $3000 pair.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    An excellent way to restore hearing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The - Audien Atom Pro 2 Hearing Aids are simple-to-use symmetrical hearing aids. No Bluetooth application is needed to use these hearing aids. They are the same so that you can use either hearing aid in either ear. There are five volume levels and four modes (Conversation, Restaurant, TV, and Outdoors). Each hearing aid has a button on the end, and each short press cycles to the next volume level. One to five beeps will tell you what volume level you are at. If you press for three seconds, then you will hear a low-tone bloop, letting you cycle through the modes. The hearing aids are stored in a compact case that doubles as a charger and UV light sanitizer. When the case is connected to power, UV light will sanitize the hearing aids for five minutes. Tools to clean the hearing aids are also included. Each hearing aid has a wax guard with tools to change them monthly or as needed. The manufacturer recommends that you take three weeks to adjust to the hearing aids. During week one, wear them for 1 – 2 hours a day to allow you to adjust the fit and get used to processing the new sounds. In week two, wear the hearing aids for 3 – 4 hours a day. And in Week 3, wear them for 6+ hours a day. I have found that these hearing aids have opened up more sounds for me. My communication is better because I can more clearly hear who I am with. I have a much wider range of hearing. I think that this is an excellent product to enhance your hearing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit surprised by the simplicity and ease of use. As soon as volume and mode were set properly it was a great improvement. While the ear buds it came with were acceptable, taking the time to refit with a slightly smaller size gave a better fit and nearly eliminated any discomfort. Overall, quite impressive and a great improvement.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    I guess my wife was right-I did need hearing aids!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to take these on a week long cruise that had a number of panels and shows that required you to absorb an audio portion of the presentations. As much as I thought I had them setup right while I was still at home, I needed to adjust them for the sound levels being pumped out of an amplifier on the ship. Once I got done fiddling with the audio levels these really did make a difference, as evidenced by removing them in the middle of a show, then replacing them back into my ears several times to compare. I did this on both ears and picked up a noticeable difference with both. I had tried other OTC hearing air solutions but none of them made the type of difference that these do. Now that I am back at work I'm noticiing a huge difference in my hearing as well - hearing what otherwise would have been whispers as if they were speaking directly to my face. These are definitely first rate devices and I strong recommend to anyone who needs something to boost their hearing ! They might not be stylish but they definitely fit the need!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    kept whistling

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given these to try out. I was excited to try them out and with the futures these had to offer I was hoping they would work out. Unfortunately, they did not. My biggest issue was that they both kept whistling. The left ear would stop when I set the volume lower but then that defeated the purpose to even have hearing aids. The right one seemed to do this regardless. I tried different tips, different positions in the ear etc. These also lack any customization. No app to connect to. I did like the case, small and has a UV light cleaner and has a backup battery to charge the hearing aids while you are out and no outlet around. They also provided both a USB cable and a wall plug, which lately a lot of other brands do not provide. I like that these are rechargeable instead of a battery type. I would have liked to have seen these connect Bluetooth with phone and then an app that would allow to adjust the sound with more options. These also are independent. Again, something an app could allow would be to adjust both at the same time. If these worked without the whistling, then I would probably give them a 3 star. Mainly because I would prefer them to be able to connect to a smartphone and have an app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally unusable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did NOT receive "promo considerations or sweepstakes entry for writing a review". I have found the Pro 2s to be unusable - at lease for me. The feedback is constant and loud (my wife can hear it across the room). I've tried every setting, position and ear dome size to no avail. The fit is another matter as they tend to work their way out when talking or chewing. I personally don't consider them "inexpensive" if I can't use them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and tried these hearing aids I would not recommend them could not get rid of the feedback and I tried every earbud shipped with the product. They were also very uncomfortable.

    No, I would not recommend this to a friend