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Customer Ratings & Reviews

Model:
AUG-AC02RTL
SKU:
4640209
Your price for this item is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the Connect Wi-Fi Bridge for its remote access capabilities, allowing them to control their smart locks remotely. They also appreciate its reliability, convenience, and overall functionality. However, some users express concerns about its price, slow response times, limited compatibility, and range of the Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 463 reviews
  • Rated 5 out of 5 stars

    Wireless control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an August lock and was skeptical! Wasn’t disappointed at all. Added the hub for complete Wifi remote control when away from home!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the August lock, however even with recent updates, the bridge still takes long to connect with the lock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately it connects while I'm away from home and connects the lock to my Echo. Connection time is very slow and fails once in a while. If it fails the first time it will connect the second time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced addition to a lock that should already include this. Also a sham that you have to buy one for each lock. Connection is patchy and inconsistent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work flawlessly from anywhere there is an internet or wifi connection to sync with the August lock. Big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for August lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Goes great with the August lock. I can lock and unlock my front door from anywhere. So far, not had a problem with connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your lock to be "smart" this is a must. Allows you to connect over the internet and your assistant of choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for what I needed it to do; it sits about 10 feet away from the August Lock so I haven't run into any connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More August

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is kind of necessary for most of the automation features. Not much to it, plug it in, get it connected and let it do it's thing,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bridge for the door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi bridge for home auto lock. Works amazingly well and I have unlocked my door lock all the way from EUROPE

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is good but the blue tooth capability of the August Connect is very limited. Even though August says it can be up to 15 feet away, I couldn't get it to work unless it was withing three feet. August also says it can be behind a door...NOT! Very poor product. The August Smart Lock is a great product, but this is not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    August Bridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have stronger Bluetooth signal. Have it plugged in close to lock and still says it has weak signal but still works with lock just slow to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grrat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tricky to get set up. But after working a little finally got it figured out. More directions in the box would help.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Weak signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept is great to remotely control your door. But it responds very slow. Somertimes I get message that it cannot connect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes things easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this piece for the Smart Lock. We can now travel and know if the locks are locked or someone enters the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like how this has to be plugged in close to the august doorbell. The only spot i have to plug in is too easy for kids to pull out...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the August smart Lock you really need this hub. Being able to lock and unlock from anywhere is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty much have to have for August to work most efficiently..too soon to make a solid comment on product. will update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought long time ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And make the review today. I like it because you could control the door where ever you have internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a must have. It works great and super easy to hook up.

    I would recommend this to a friend