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Customer Ratings & Reviews

Model:
AUG-AC02RTL
SKU:
4640209
Your price for this item is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the Connect Wi-Fi Bridge for its remote access capabilities, allowing them to control their smart locks remotely. They also appreciate its reliability, convenience, and overall functionality. However, some users express concerns about its price, slow response times, limited compatibility, and range of the Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 463 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works great and keeps my August lock working for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my august smart deadbolt lock to connect to it remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely needed this to complete lock installati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was just what we needed to strengthen the locks wifi ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock and unlock the home from even different place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves this product. Couldn't find anything better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to allow me to control my August smart lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to control my lock from anywhere is the best!

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    August Wi-Fi connect bridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    August Wi-Fi connect bridge has an incredibly short range Bluetooth. I can touch the August connect bridge with one hand and touch my August lock with the other hand and it has poor reception according to the app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to try and take advantage of unlocking the door remotely using Alexa and my iPhone. The device was rarely able to reliably connect to the August lock, so I returned it. I have a lot of home automation devices in my house that I use. This did not cut the mustard. The only reason I didn't give it one star, is because it would occasionally work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I need it to connect to my locks remotely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad design. Not to happy with it. It takes forever to send a command to unlock or lock the door on wifi or 3g/4g network. Not to happy with this product. I place all August connects next to the August lock and it is close to wifi. Just a bad product. Super disappointed with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone!! Great product!!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted this is amazing and I love what it can do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had I known

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I knew that to get Wi-Fi ability I needed to buy the pro model. Oh well, it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for all my home automation needs we are really happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me more freedom and ways to control the lock.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Don’t buy. Horrible product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product must be in direct line of site to the front door or it won’t work. No where in the instructions or on the box does it state that. Worst product ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to type 50 characters to do this review: it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to check and lock my doors remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have with August Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to connect with your lock away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this products for lock and unlock you house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a good experience. No problems or complaints

    I would recommend this to a friend