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Customer Ratings & Reviews

Model:
AUG-AC02RTL
SKU:
4640209
Your price for this item is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the Connect Wi-Fi Bridge for its remote access capabilities, allowing them to control their smart locks remotely. They also appreciate its reliability, convenience, and overall functionality. However, some users express concerns about its price, slow response times, limited compatibility, and range of the Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 463 reviews
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Bought this as a additional piece to make the smart lock accessible via Wi-Fi. Easy to set up and works well

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It works remotely as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is overpriced. It does the job what it was made for, but app is a little slow in response and sometimes giving you connection error until you repeat the request. Price is the downside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote access

    Rated 5 out of 5 stars

    works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to remotely lock my door via the App. Product setup was easy and product works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Homekit enabled August and wanted to see how it integrated with services like IFTTT. It’s hard to find answers about this but you have to get a connect for it to integrate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great once installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to figure out that it only connects to 2Ghz networks. After I enabled my 2Ghz network at home, it was easy to configure it. I can open the door remotely now. Happy with the product.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    August Connect AC R1 Internet Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed (essentially plug and play) this adapter after installing August locks. Since this is a Bluetooth accessory, the outlet which you plug into needs to be fairly close to both your August lock(s) as well as within wifi range of your wireless router. I kept getting install failure messages until I eventually found an acceptable sweet-spot between electrical outlet distance between the August locks (I have two) and my wireless router. Currently works great!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi
    Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Wonderfully perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have weak gbs so i used this instead of the doorbell to power the lock. Either will work fine, I have both :)

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Slow but Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my august lock so I decided to buy the August connect so that I could ensure my door was locked throughout the day and also let guests enter an exit in a timely and unobtrusive manner. The August Connect lets me do this but is very very slow to connect too. In the app you have to click the remote connect button and then wait around 20-30 seconds for the connect to "connect" with the August lock. Also the connect is only 1 foot away from the lock and around 5 feet away from my router. Overall, it is a reliable product but pretty slow.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Need it for Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your lock to work with Alexa, then you have to buy this hub. The lock is big enough in my opinion that you shouldn't need this hub which make the lock too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Remote access

    Rated 5 out of 5 stars

    Work perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly with my August lock. This give me access to my lock anywhere in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great August remote accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi extender adapter for the August smart lock is a great add on. It is very reliable and gives the user the ability to access the lock from other locations besides their home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 3 out of 5 stars

    A must if you have the August

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works OK but is necessary if you have an August lock . It really sucks that they don't tell you upfront that you need this add on in order to control your house remotely. As far as the product goes it does lose connectivity from time to time which doesn't make it 100% reliable but it does work most of the time and it's nice to have. I also don't like that the apps makes you click on a separate button to access the lock via Wi-Fi but this is just a feature of the app which can be fixed with an update .

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Helpful if remote setup needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ideal if remote access to the smart lock is needed. Keep in mind the august connect must be in the line of sight of the lock or you will get a poor signal.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Product Should Come Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to unleash the full capabilities of my lock but this makes the lock and this accessory over $325 and for that price I can’t give it five stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple TV works much better than this device for remote integration. I did not like that I had to hit an additional button to connect while far from Bluetooth range. I was expecting a lot smoother integration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great accessory for August locks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory for August locks. It is largely reliable (occasionally it will not work but rarely). I just wish it was included with the locks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to get it connected to my WiFi (the first couple of tries it would just hang at "Connecting..." forever, even though it's in the same room as my router), but that's it. I like it! Beware that as far as I can tell, August's iPhone app will NOT allow you to connect to your lock over the internet -- on Android, in the top right, there's a little WiFi logo/bubble to tap to switch to internet instead of Bluetooth connectivity, but this was absent on my friends' iPhones which I invited to access the lock. I couldn't find a way for them to connect without being within Bluetooth range. Oh well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Bridge August Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart home item is a perfect addition to the August Smart lock smart home. It’s hot design and unique device benefits ensure ambient intelligence in A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote access

    Rated 5 out of 5 stars

    definitely a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would definitely have it for remote access. works well. very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Add-on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the August Smart Lock recently and then realized I needed the August Connect to control when I'm away from home. This device is a great add-on and was pretty easy to connect to the smart lock. I did have to place it very close to the lock initially (within 5 feet) but was able to move it further away afterwards (about 10 feet).

    I would recommend this to a friend