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Rating 4.2 out of 5 stars with 801 reviews

85%would recommend to a friend.

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Page 1 Showing 1-20 of 801 reviews
  • Rating 4 out of 5 stars with 1 review

    Great Product

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    Posted .

    I have an iPhone, iPad Mini and an Apple TV series 3. Several people have said that you can't use the home kit features unless you have an Apple TV series 4. This is incorrect. You can use the away mode and you can lock and unlock your door over the internet. However, occasionally the Apple TV doesn't come out of sleep mode to lock or unlock the door and you have to try again later. You can not program the door to unlock or lock at specific times with the series 3 Apple TV you need a series 4. The app is easy to use and if you setup the home kit you can have Siri unlock your door. The away mode only works if you don't close the August app, leave it open in the back ground. I haven't used the Geo Fence yet.The auto lock is stupid. In this mode the door locks after a specified time being unlocked. if you use this don't go outside without your phone. I watched a youtube install video which made the install very easy.I have had this product for a bout a month and I am very pleased.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A shock for my visitors

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    Posted .

    Having the ability to unlock the door remote and then yell "come on in" is the first shock my visitors have when they arrive to my apartment for the first time. Is great to arrive with bags or a box in my hands and just move the door handle and push the door. I change the door handle to one without key (an indoor handle) because I'm not using keys anymore and i was afraid to press the lock inside and shut the door without having my keys since I'm only using my iPhone or Apple Watch to access my apartment. The only bad thing is that it not allow rechargeable batteries, but is a minor issue and I wont take out an star just for that. Is a 5 stars electric lock!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    August Lock and Doorbell Cam is the Best Product

    Posted .

    This is one of those product categories that you don't fully appreciate until you own and use it. I installed the August Smart Lock, Smart Keypad and Doorbell Cam on the front door of my two-story home four weeks ago. I initially assumed that I would need to have someone do it for me, butfound that I was able to install and configure the Smart Lock to work with my iPhone and Apple Watch in just under 15 minutes, with the aid of well-considered August instructions, and just a Phillips screwdriver. The Doorbell Cam fit right over my existing analog doorbell wired location, and required only drilling a few mounting holes, and physically inserting the low voltage wires from the old doorbell into the new Doorbell Cam. This took another 20 minutes, tops, and the keypad addition rounded out my installation time to just under an hour. The August app configuration recognizing my Netgear router (located on the second floor) and the Lock and Doorbell Cam was as slick as any Apple user has come to expect. My wife and I literally no longer carry a set of keys. We've set the lock to open within 100 yards of sensing our iPhones, and to auto-close after 1 minute. It's a little nervous-making to trust how rock-solid August makes this work, and that's why I've waiting for four weeks to review the products. We've given our adult kids their own access codes, and the August software logs every entry and exit, with each user or guest name, date and time. If I'm away from home, I get a notification on my phone when the doorbell rings, along with a video feed of who is there and an option to talk to the person via the Doorbell Cam two-way microphone and speaker. I can look at a live video feed from the door anytime from anywhere. The August Smart Lock and Doorbell Cam combination is beautifully made, and August has obviously gone to great pains to make installation easy for the average homeowner, and functionality simple and straightforward for any smartphone user. I **highly** recommend this product.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    The locks works very

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    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The door lock works very well but the app response is a little slow which can be improved.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Smart Lock I was looking for!

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    Posted .

    I have read all of the reviews on the August Smart Lock & other smart locks, finally decided on August. Straight forward install & connected with my iPhone & Apple TV, works great when home & away. This is a great addition to my smart home accessories!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works great and easy to install

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    Posted .

    I installed the lock in 15 mins. The programming is easy. Works great with just the Bluetooth option; but I ended up getting the Connect and the keypad as well for all the conveniences they afforded. Also, it is a really clean looking product that looks nice and modern.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Do not buy this!

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    Posted .

    I have a paper wieght. Do not toss your old lock you will need it. I have no faith that this is any type of long term solution. These work for about 2-3 weeks then start failing. They jamb up and it is a bad design. It does not work well with weatherstripping, you will need to hold your door while locking it, so the auto lock feature is pointless. The motor is to weak or the gears are stripping out causing it to just spin. I have already sent one back and spent a week with tech support asking me to send videos try this try that. They finally just sent me a new lock, but I had to mail mine in first and wait which took an additional week. I installed the new one and after 2 weeks it is doing the exact same thing. It is very annoying when it stops because you can not unlock it without taking it completely off. Wish I would of bought something else this has been a time and money suck. Please look elsewhere or wait till the technology is better. I also bought the wifi adapter so I'm out even more on this useless thing.You can see in the images that the lock is not moving after I turn it. Do not buy this!

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Was difficult to install with few instructions

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    Posted .

    First off, doesn’t seem to work with double cylinder locks. Secondly, if you have any trim such as along a window near the holes in the door where the lock is placed, this probably won’t work because you need to be able to swing the little flanges out on the side to attach the housing to the plate that holds it on the door. While I like the design, it’s huge! Also, it kinda feels plasticky on parts and the battery door was near impossible to get off on the one that I received. So much so that I’m pretty sure it broke from trying to turn the face with pressure applied just as the directions said to. I ended up wanting to throw this across the street. There are better smart locks out there, including the 3rd gen design. However, it still has the little pull flanges along the side so I had to basically take my door’s window completely apart which lead to breaking areas of it due to its age and will probably need a new door now. After changing the lock and going through all that, I ended up returning this. Might work fine on something like a front door with no window and have a quick easy install in that type of application, but for me it was nothing but a useless hassle that wasted a few hours and ruined our door. I wish I had had someone tell me or review this prior to purchase, so I hope this helps someone who might have a similar situation.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Smart Lock

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    Posted .

    This Smart Lock is Great essay to install and easy to use .

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Broken after 2 years

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    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My August lock (Model: ASL-02) didn’t make it two years. The mechanism inside the lock has broken and now the bolt gets stuck halfway through the turn making it impossible to unlock the door. It’s too bad I really liked the product up until this happened. Don’t waste your money on this lock.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A pretty solid, but not perfect, product

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    Posted .

    I've gone back and forth on ordering the August lock because the glut of online reviews for the previous version are either scathing at 1-star or over the top praising at 5-stars. I pulled the trigger because my condo association requires we have a common set of keyed locks, so I needed to retain my existing deadbolt while attempting to modernize the home. Overall I've been very pleased with the unit. INSTALLATION The installation was very easy. It really does only take about 15 minutes as the instructions suggest. My biggest complaint is that once you open the packaging, start the install, and get about half way through do you find out that certain deadbolts are not compatible. Luckily mine was compatible...but I also happened to supposedly have the only model the required longer specialty screws (#14-28) that you apparently can only get from a locksmith. The instructions say to contact August and they responded within 2-3 hours and shipped me a set. But still...what is the incremental cost of 2 screws and why not just include them in the packaging for convenience? Compared to my thermostat/fire alarms that have hardware for multiple installation scenarios, the cheap LED lights have hardware for different types of recessed can lights, and my switches came with all color option in a single package. I think August could be financially OK if they threw a bone to the consumer and made install convenient for all. OPERATION Personally I think the operation works pretty great. It's not flawless by any means, but pretty good. When you lock & unlock in manual mode, the response time is quick (1-2 seconds) and seamless. I also use the geo-locating feature to auto-unlock when I approach. This one is a bit hit or miss. It usually works with more of a 5-10 second lag as I approach the door. If I have the wifi turned off on my phone, it tends not to accurately pick up my location correctly to unlock the door. This area could use improvement, but it's not the reason I bought the lock. Auto-Lock feature. August offers the capability of this. I haven't done this yet because I'm afraid I'll walk out the door without my phone or keys one day and be screwed. I'm waiting on the doorbell to arrive so I can install that and the keypad. Then I'll set the auto-unlock feature to on probably. I've also read numerous reviews about people's locks re-calibrating constantly or showing it was locked but being unlocked. I have not experienced any of these. I will say, my door is skewed and, prior to installing August, the deadbolt had interference with the strike plate. I relocated the strike plate so there was no interference and the door would open and close without having to push against it to operate the lock. I imagine if there was interference the lock would want to recalibrate. OPERATING DISTANCE I've read a number of reviews on the lock not responding when the phone is two inches from the door. My phone connects to August virtually anywhere in our condo without having to utilize the August Connect. I live in a 2-story 1,700 sf condo so at any point I'm not more than 40-50 linear feet straight line from the lock. I was actually pretty impressed by that. INTER-CONNECTIVITY So far I only have the August lock integrated with Nest. When you lock the door from your phone, the app asks if you want to set the Nest to away. It's kind of cool, perhaps a bit redundant because I think Nest sets itself to away if you're not around. But if you manually lock the door, August won't ask to set Nest to away, which is nice because you probably locked it from the inside. Now if I leave through the front door, come back in through the back door, and geo-locate doesn't auto-unlock the door...Nest is stuck on Away and doesn't override the August automatically. I just pushed the nest and then it resent to Home status. The lock seems to work well with the August connect as well. I have the connect in an outlet about 6 feet from the door. I think the connect device just sits dormant until you use the app and tell it to Remote Connect for lock status. Next Step is to try and figure out if I can get August to tell Nest that I'm home...so Nest can tell Alexa I'm home so she can drop my entrance theme song and she informs Smart Things to give me a good light show as I open the door...one day... THE UPSHOT Overall, I have been pleasantly surprised by lock. Probably because I read so many disproportionate negative reviews on the old version. I decided to take a gamble and happy I did. My biggest annoyance was that they didn't include the elongated screws for the "in-case you need them" scenario. Operation has been great so far, I plan to utilize the keypad to give access to cleaning crew, etc. I'll update this as I have any new info or issues to highlight.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    August HomeKit Package

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    Posted .

    We ordered two HomeKit versions of the locks, the camera/doorbell and the keypad. 1. The lock itself is HUGE. Not very attractive even if the finish matches other hardware. It operates smoothly and unlocks as it should when you're nearby. Still the knob was too large for my wife's hand. You must have a deadbolt installed as the August lock is a retrofit only including the rear part of the lock. 2. Each lock requires its own August Connect to act as the gateway between the Bluetooth and wireless connections. Each Connect must be within 20 feet of the lock which isn't always easy as there may not be electricity in the entryway. The Connect is required if you want to view or control the state of the lock remotely. 3. The Keypad is simple and does its job as expected. 4. The camera/doorbell is a total mess. Setup is easy but it goes offline frequently; sometimes it will come back online but more often than not, it will just stay offline. There was a "secret" way to reset the camera in the iOS software but, apparently, it no longer works after an update. This is a problem because if the camera is offline, you have to remove it from the wall which means having to remove the security screw; not an easy task. Then, you have to push the reset button and reverse the process. Picture is clear and the voice is easy to understand on both ends. It does include a wedge for doorbells close to the door. 5. In addition to the fact that you can't reset the doorbell in the iOS software, you can't do a lot because there is NO documentation. You would think that shipping their locks for a couple of years, they would have some documentation even online. The only support is the FAQ and installation video for each product. There's a lot to be customized but just try figuring out how to get there. Beyond that, contact support. 6. Support is decent. Submit a ticket and you're promised you'll be contacted by the next day. Each time, I waited 24 hours and then called them directly because I hadn't heard from anyone. The only phone number access will be sent to you in a receipt for your support ticket. I have given up on August as a viable solution after waiting for months for a promised delivery. It was a waste of time and I replaced the August system with a Kwikset Kēvo which had an easier setup. One has to buy a Bluetooth Gateway but one is sufficient for multiple locks. It doesn't have a keypad but two real keys, two e-Keys (additional e-Keys are $0.99) and a key fob. In addition, I installed a Ring Pro and Ring Cameras. All-in-all, a much easier installation and they work flawlessly. In addition, the Ring and Kēvo work together so I can unlock the door from the Ring app.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works well, but...

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    Posted .

    Overall, I'm pretty happy with the August lock, it's great to share the phone connection with our trusted friends and family, the app works great, and I like the history log so you know when the door was locked/ unlocked. I also love the fact that you can't tell that it's a bluetooth lock from the exterior. I do have two complaints: 1) the auto-unlock can be a little slow while your phone connects to internal wifi and I've had errors before where it would have been quicker to manually unlock. It would be better if this worked with a keyfob or something along those lines so there's no delay. 2) The interior fixture is so large that it interferes with our ability to twist the door-handle.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A decent smart lock with some caveats

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    Posted .

    Wanting to finally have a lock that could automatically "lock" itself when I forgot, I decided to go with the August Smart Lock. It's easy enough to setup, and has a solid feel and nice, modern design. It is bigger than I expected, and looks a little out of place on the door itself. Not a huge deal however, the main concern is how it works. After setting it up through the August app, which again was easy enough, I tested the lock/unlocking from my phone. It takes a few seconds to register, but it did work every time. I then connected the August app with Homekit on my iPhone. Locking and unlocking also worked through the Home app, but even better, I could use Siri to lock or unlock my front door. One of the issues I have with this lock is that it's Bluetooth-only. Meaning, if you're our of Bluetooth range, you won't be able to control it. This frustrated me when I realized I forgot to lock my door, but was unable to control it while I was at the grocery store. There is an auto-lock function that will lock the door after a set time, but I'd prefer to have full control myself wherever I go. There is another way around this Bluetooth-limitation: purchase the August Connect hub separately. This hub basically just gives your lock WiFi connectivity so you can control it anywhere. But it's around $60 for this add-on. I just couldn't bring myself to fork over another $60 to add on one or two features. Perhaps in the future if it goes on sale. Another issue I had is that Alexa is unable to control the lock without the hub. She can connect to the August app just fine and "see" the lock, but cannot utilize Bluetooth to actually do anything. I can't comment on how Alexa works with the lock because I never found out. There's another function, called auto-unlock, which will automatically unlock the door as you come home. This one worked well enough, and the app notified me that the door was unlocked each time I pulled into my driveway. I do wish it would wait until I was a little closer before unlocking, but I can't complain too much. All in all, it's a solid smart lock that will get the job done if you're willing to deal with it's shortcomings. If you're looking for "control from anywhere" functionality or want to use Alexa voice control, make sure you pick up the hub... preferably when it's on sale.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Amazing Doorbell Camera and Smart Lock

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    Posted .

    I purchased the August Doorbell and August Smart Lock after reading about their pros and cons from various web sites. I knew from the beginning, this project would require patience and a strong wi-fi. So before I even bought the doorbell or smart lock, I bought a highly rated wi-fi range extender and installed it near my front door and confirmed that I could get a strong wi-fi signal and consistent high speeds (fast upload speeds are more important than download speeds). The August Door Bell Camera connects to wi-fi so you can remotely view the camera and it also works as a wi-fi Bluetooth bridge to communicate with the August Smart Lock. Without the bridge, the smart lock only works as a local device and you cannot communicate with it over the internet. August sells a wi-fi Bluetooth bridge stand alone device for about $80, I figured it was worth the extra money to get the doorbell camera and bridge all in one. I first installed the doorbell after downloading the instructions from August. The installation is straightforward and fairly simple. It took me about 45 minutes to completely install the doorbell camera. I waited another 45 minutes for the doorbell battery to partially charge (it seems the camera operates off of an internal battery and the low voltage doorbell wiring charges that battery). Once the doorbell camera had enough power I connected it to the internet via the August App. The app was extremely easy to follow and the doorbell camera was active immediately. WARNING: if you encounter any problems while connecting the app/camera/wi-fi, DO NOT PUSH THE RESET BUTTON that is located on the back of the doorbell. Call tech support first. Apparently, there is a known issue with the reset button that could cause the external speaker to become disabled. I installed the August Smart Lock next. The design of this lock is genius!. I had it on the door, synced with the doorbell, and working in less than 15 minutes. The app makes it simple. The picture and sound quality from the camera is impressive. The microphone is so sensitive I can hear everything that is going on in front of my house. The app responds immediately once somebody rings the doorbell or when motion is detected and within seconds I can see, hear, and talk to anyone at my front door. The smart lock is smooth and quiet and easy to operate remotely or manually. The secret to making this go smoothly : make sure your original deadbolt operates properly before installing the smart lock, make sure you have a VERY strong wi-fi signal, make sure you have high up/download speeds, and take your time. My August Doorbell Camera and Smart Lock are awesome! I couldn't be happier.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A nice start

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    Posted .

    August has one of the better looking smart locks and jumped ahead of other vendors in the market initially. There are a slew of new options hitting the market soon. However, at this moment, August has the best option. You will be able to lock/unlock your door via your phone using Bluetooth. If you want to remote activate your August lock, you will have to pay another $80 or so to buy the WiFi bridge and it must be plugged into a wall socket within 15 of the lock for best results. Remote connectivity takes close to a minute to connect but works well once connected. Many people complain about the time it takes the lock to sync to the phone. It varies. August has an auto unlock feature that worked great for about 2 weeks. It hasn't worked since regardless of turning it off and on in the app. I don't really feel like having to reset the lock to get it going again but this shouldn't be a issue. August needs to fix this. This is the second gen lock so things like this shouldn't be happening. In total, this can be a bit expensive after spending $199 for the lock and $80 for the WiFi bridge. I also use Google Home and there isn't a lot you can do with August via Google Home. Check the status and lock is it. I'm converting my home to a smart home where possible so August was just another step for me to complete the process. I've seen a new smart Lock that's hitting the market soon and although it doesn't look as good as August, it does appear to be more responsive and cheaper so I'm hoping this motivates August to make some software improvements. All in all, you're going to have to decide if it's worth it to you. Having my kids use their phone to get in the house versus keys which they commonly forgot was also a feature I liked.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good for the price

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    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    It last for about 2 years then I had to get a new one. I guess that is good.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good automated lock

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    Posted .

    Installation is easy. It replaces the interior portion of your lock, so the exterior half and guts remains in place. HomeKit, Wink Hub, and Alexa setup are easy. If you have an Apple TV, then August Connect is not necessary for remote access, even for the August app. Same is true if you have an August Doorbell. The HomeKit app works well whether home or away, and uses the Apple TV for remote access, which also allows you to use Siri while away. The auto-unlock based on GPS/Bluetooth works great for coming back from places that are away from home, but if you go outside, yet remain close, like when doing yard work, then the lock will not automatically open when you approach. I recommend the August Keypad for that, but that's also an additional $70. The auto-lock is a little disappointing. I thought it was Bluetooth-based and thus would activate when walking away, but it's not. It's only timer-based. But you can set up an automation via HomeKit or Wink that will lock it once you get a certain distance away. The keypad allows for one-touch locking on your way out, which for me provides the most peace of mind. The app has connectivity issues on occasion. At times, I can be less than 10 feet away and the app will not connect right away, which can prevent me from changing certain settings; but most of the time it works well and is nicely designed. I would give it 5 stars if the app had more consistent connectivity and if the auto-lock/unlock was reliable enough to not need the additional keypad. Overall it's a good product though.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Smarthome door lock, could be better

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    Posted .

    The August Bluetooth Deadbolt Smart Lock is a good product that could be great. The mechanical operation is smooth and the smartphone app is straight forward and easy to use. Setup was easy and only took about 15 minutes until I got to the last step (see item #1 below). I would give it 5 stars except for 2 pretty big drawbacks. 1- It's really big! I am not sure why it is so large (maybe the AA batteries?). But for me, this created a problem because the door I installed it on has a framed window and I had to temporarily remove part of the mullion to get the lock to "snap on" (see picture attached) and then replace the mullion. This may or may not be a problem for your installation. 2- It's Expensive! For the fairly high price for this product, it really should include the WiFi bridge (think Ring Doorbell)! My wife gave it to me for Christmas saying, "when someone needs to come in our home and we are away, we can remotely unlock the door. We can also monitor who is coming and going when we are out of town (like the dog sitter)". Nope. Not unless you shell out an extra $80 for the plug in WiFi bridge that connects the lock to your home WiFi network. Without it, this is a "local only" bluetooth device which essentially makes it a fancy door lock with the ability to log events. I do like the functionality but August should sharpen their pencil and figure out how to make this a little more cost competitive before pulls the rug out from under them! (also, please shrink the thing a little!)

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Love it!!!

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    Posted .

    I really like having the August lock, it works just as advertised . The only issue that I have so far, is that when you walk up to the door it does not always auto unlock. My wife has an s5, my daughter a X and I have a note 8 which seem to work best with the auto unlock. Best feature is the automatic locking, I have mine set for 2 minutes. I love that I can never worry about leaving my door unlocked. My next purchase will be the wifi bridge to give me access to the lock while am away from Bluetooth range. Got this 9ne for a good price because the new model is out, which has come with a sensor so that the lock know if the door is open or closed, I think its a nice feature that only August has ( as far as I know). But since I have a security door sensor I am ok with not having the August sensor and the savings of buying this "older" was substantial too :-). By the way, you need the bridge for the lock to play with other devices such as Alexa and xfinity home.

    I would recommend this to a friend
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