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Customer Ratings & Reviews

Model:
AUG-SL04-C03-N04
SKU:
6295310
Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 175 reviews

Rating Filter

93%
would recommend
to a friend
Page 1 Showing 1-20 of 175 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    really good lock, August Pro not required

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I am very much happy I got this lock when I did. I was going out of town and needed to allow access to my pets and this was perfect. The app reviews complain about the auto-unlock feature, but that is an issue with theirs, phnoes, mine has always worked and I don't even need it. Has worked for Every guest I've allowed access to with no issue, and with the connect, it's always accessible via wifi. PLEASE NOTE, this doesn't go ove your lock, it replaces the back plate of your lock. keep that in mind. Gripes : I don't like that the battery covery for the lock isnt very secure. someimtes wont lock if door isn't lined up directly with lock, so have a secure door. Mines is a heavy custom door. Praise : super easy to use, no exxplanation requried to my guests i added. app Always works! keeps a great connection, even if connect brick is sort of far away. Great on alerts and auto lock options as well. I am surprised i ike this lock so much and would heavily recommend I just wish that August app would be inclusiof other smart features serviceds, not their fault. No homekit, but really consider is homekit worth the addition 40-80 dollars. you have to be really ingrained in it, for me I'm not. plus the app really is perfect.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    5 minutes to setup

    |
    Posted .
    Owned for less than 1 week when reviewed.

    if you are looking for a smart door lock and you rent the house or apartment then this is what you need because all you are changing is the parts inside your house, so the owner or landlord can still open the door with the original key. if you buy the smart door lock only you can open the door via bluetooth and you need to be very close to the door, now if you buy the little wifi hub too you can lock and unlock your door from anywhere in the planet.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid choice for automated home security

    |
    Posted .

    August smart lock was easy to install and simple to set up. It functions perfectly with the app to unlock my doors on arrival and re-lock the doors behind me. I'm a groggy morning person, so the peace of mind knowing that I *did* remember to lock the door this morning is worth it. It also payed off in other ways: letting in the plumber was easy when there was an emergency leak and the app let us know that our pet sitter wasn't coming while we were on vacation, so we were able to arrange another sitter from 1000 miles away AND let her in and out without having to get her keys. There's a million little ways that smart locks are handy -- and these locks do the job. CONS: If you have and use multiple doors, you'll need a hub for each lock -- it would be great if multiple locks could work off the same hub, but sadly that's not the case. Similarly, auto-unlock only works on one door per phone... if you're like me and have a vestibule/patio door to get through before the front or back door, I still have to unlock one of them manually -- I use the August keypad to stay key-free.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    This one fit better than the Pro

    |
    Posted .
    Owned for 1 month when reviewed.

    I love the August lock. Bought the Smart Lock Pro and ended up having to return it to get this one, the regular Smart Lock (2019 model). Both work the same and connect to WiFi using the August Connect device (included in both packages I purchased). The Pro model is rather large (significantly larger than a typical deadbolt; my guess is a little smaller than a softball). For our front door, the molding protrudes preventing the Pro from fitting (the side clasps could not be fully extended to mount it). Options were to either modify the door or get another product. The regular (capsule shaped) Smart Lock fit better for us. If your door is flat on the inside, either should work fine. Installation was easy. I had a question about calibrating the deadbolt position - called August tech support and the tech actually used FaceTime to guide me through it all using a demo product (so I could see her do it and she could see it work at my house). Really great customer service.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice smart lock

    |
    Posted .

    Bought this a few weeks ago. I had bought it because we burn thru keys. Now I just send an invite. I have not WiFi’d it. You have to careful with the lock adapters. They give you three different versions but of course none fit my lock. I was OK with that because it was time to change it out. I just made sure the new one fit one of the adapters. Installation is easy. Watch some of the You Tube videos. The lock and app are not overly complicated. I liked that. All in all it is well built and I think it will last a good long time. So far the batteries have held up OK. I do recommmend this product for ease of use, easy install and a simple app.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Bit Disappointed

    |
    Posted .
    Owned for 3 months when reviewed.

    Read great reviews about the lock. Bought the lock since wife was having hard time juggling the door with the kids along. Initially the lock worked charm. Problem noticed once the statewide lockdown started. Both wife and me had setup profiles on the connect app. Noticed a bug in the lock spoke to August customer rep and it seemed they werent sure how to resolve it either. The lock is suppose to identify your presence by phone gps location and open the lock when your in close proximity. Instead since I was working from home, the lock didnt identify wife's location on returning even though her app profile showed her in Away mode. This started causing issue in opening the door and had to manually open from the app. After a few calls and no resolution, returned the item back to BB. The lock though worked as a charm when we bought stepped out of the house together and was able to detect her or myself on return. Issue was when one of us was at home and the other left

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Initial setup didn’t go smoothly

    |
    Posted .

    Now that I’ve set up the lock, the wifi bridge, and the keypad properly, they work okay (not great, just okay). Initial setup was infuriating, and I’m an IT professional with a lot of experience in this area. I located the August Connect wifi bridge a mere 38 inches from the lock, in the recommended orientation, with a clear line of sight, and still the August Home iOS app was repeatedly unable to successfully test the bluetooth connection to the lock. I even used an extension cord and held the bridge just a few inches away from the lock, and still the app reported bluetooth connection test failure. I eventually just ignored the test failures and continued with the setup. Everything is working normally, so I guess there’s something wrong with the app. After setting myself up as a lock “owner”, I invited my wife to be a second owner via the August app. We followed all subsequent instructions on her iPhone, but the lock never appeared on her August app “keychain”. The only options available were to add a new August device. I ended up deleting her, then inviting her to be a guest instead of an owner. That worked. I then promoted her from guest to owner (auto-unlock only works for owners). Now that we’re both set up, the lock works okay. Keypad works, auto-unlock works, auto-lock, door sense, smart alerts — they all work as advertised except: auto-unlock forces me to wait outside the door for 10 to 15 seconds before unlocking. I might just end up using the keypad instead of waiting. It only makes sense to wait for auto-unlock if both my hands are full.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient!

    |
    Posted .

    We purchased this so that we aren't standing at the door fumbling with keys, especially in the dark, whenever we get home. We are very happy with it, as it quickly unlocks the door and the app is trouble free too. I simply put the icon for the August app in the bottom tray of my Android screen (the icons that don't move from screen to screen), and can quickly lock or unlock the door without issue. After reading the reviews, and not being interested in having the door lock or unlock unexpectedly, we are not using the auto locking or auto unlock feature. The app was helpful with finding the best placement for the communication hub. I moved it closer and closer until I found that it needed to be about 3' from the lock for optimum connectivity. I used an extension cord to get the hub closer, rather being content with a "good" level of connectivity from the outlet about 6' away from the lock. I hope this helps!

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fabulous

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Fabulous! I love it. It’s great never carrying my house key. I just put my cell phone in my purse when I leave and walk out the door. It locks behind me. I don’t have to search for keys when I come home with my arms loaded with groceries. The door unlocks automatically as I approach. I just love that! I have had it almost a month and it has worked every time.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great, Simple Smart Lock

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this lock for a secondary door to my house because I didn't want to change out my lock on my front door. This lock is great because it allowed me to use my existing deadbolt and not have to worry about finding a lock that would match my existing knob and door. The Connect works great and allows me to lock and unlock the door for my family as an alternative to passing out a bunch of keys. It integrated well with my Alexa and Google Home, so I just have to initiate my set command for the day to unlock or lock it. I'll definitely get more of these when I want to expand my smart locks through the house.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    It works exactly as it's supposed to!

    |
    Posted .

    This is my first smart home device, and I have to say that I'm really impressed. I managed to set up auto-lock/unlock and it works great! It locks whenever I leave the house, and unlocks when I get back. I added my entire family and they're able to use the app as well. It also gives you notifications on who unlocks/locks and when they do. I would definitely recommend this to anyone who is looking for a smart-lock option, but doesn't want to replace their existing deadbolt. It takes ten minutes to install with a Phillips head screwdriver, and it keeps your existing deadbolt so you can use your key if need-be.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Easy to set up, easy to use

    |
    Posted .
    Owned for less than 1 week when reviewed.

    This lock was easy to set up and use right out of the box. Download the app, follow the instructions to install over your own deadbolt and then connect it to your smartphone. The hub was included allowing me to successfully link it to Alexa. It worked as advertised when I set it up to auto lock and Auto Unlock. I’m honestly surprised at how easy it was to install and set up and set up with Alexa. I had purchased and returned another brand because I could not get it to work. Not only was setting it up successfully a breeze, but it appears to be a high quality lock. I wish that there were a way to intermittently disable the ability to manually lock and unlock it to make it harder for a person breaking the door window and manually unlocking it. Just remember that you need to purchase a separate deadbolt as this does not come with it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    The only lock you need!

    |
    Posted .
    Owned for 6 months when reviewed.

    The ease of installation already had me wowed. The Google Assistant integration is a little hit or miss but the door opening and closing by itself is such a lifesaver. There have been a few times where the lock itself isn't register if I was walking up to the door, making me wait until it unlocked or I got my keys out. Small bummer but it still does what it's supposed to do. The best combination, however, is with Apple products. The app for the lock seems more optimized for Apple than it does Samsung. Plus there is an apple Watch app that works via Bluetooth just like having your phone... stellar.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great smart lock

    |
    Posted .
    Owned for 11 months when reviewed.

    This lock has been a lifesaver. There were times where I have accidentally locked my keys in the house and almost panicked...until I remembered I have a smart lock. Also, there's no need for me to open the garage when I need to rush back home during a lunch break to grab something. I can just open the door remotely while I'm around the corner without even opening the app. I added the widget to my list on my phone and it's ready to go. The connection is super easy to make when setting up and the instructions are very clear in the app.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    no frills but it works

    |
    Posted .
    Owned for 1 month when reviewed.

    the instructions were pretty simple and within 15 min I had replaced my lock and was using my new smart lock. The Bridge needs to be plugged in to an outlet that is both very near to the lock and very near to your wifi router. If you can't, the bridge will not work (or will not work well). That said, If you can make that work, this product will do the job.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Smart Lock

    |
    Posted .
    Owned for 11 months when reviewed.

    Don't know how I lived without a smart lock. Get to go on walks and never have to remember to take my keys. Batteries seem to last a long time too.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great device and so easy to setup

    |
    Posted .
    Owned for 1 year when reviewed.

    So easy to use. Don’t have to change out hardware and works seamlessly with your phone or Alexa enabled devices (can always ask Alexa to lock the front door, from bed if not sure you locked it). Can also set it to automatically unlock your front door as you approach even if phone is in your bag.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    Posted .

    Good product for the money. It is as I would say, my daughter loved it. Thank you for reading.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Smart Lock for clean look

    |
    Posted .

    This smart lock allows you to keep your exterior side of dead bolt assembly while attaching to the interior side of the dead bolt assembly, which maintains the paired handle / dead bolt look. Easy to installation even for a novice DIY. Just download the August app and it will guide you through the installation process and help you set up the settings after installation. Note that it may not be compatible and attach correctly to older deadbolt assemblies (probably from the late 80's and older, in which case you will have to buy a newer compatible deadbolt assembly. The house this was installed on was built in the 1960's. The deadbolt was probably the original of the house and not compatible, I changed the handle and deadbolt altogether to a Kwikset series).

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Smart lock

    |
    Posted .
    Owned for 11 months when reviewed.

    This lock works great with Alexa. I love the auto lock and unlock function. You never need to worry if you forgot to lock the door. It also great when you are away and the bug man needs to spray your house or your kids or relatives get to your home and they forgot the key. Easy to use and has a nice app!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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