Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $183.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 659 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, installation, app access, auto-lock feature, size, and design of the Smart Lock. They also appreciate the added security features. However, customers are negative about the battery life, connectivity issues, and compatibility problems, particularly with HomeKit integration. Some users experienced difficulties with the lock's connection to smart home systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 659 reviews
  • Rated 5 out of 5 stars

    Great Lock Smart Buy Clear Mind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my lock. It's app with the apple watch is not the greatest but I have yet to have any issues with the app on my phone. Great buy, I can always ensure my home is locked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    door

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t put it on my own doorbell yet I got it for myself but I need to bring it to my moms house because it doesn’t fit my door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second August Smart Lock - both are 4th Generation locks. This lock was very easy to install, especially after installing the first one 30 days ago. The build quality is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option with keyed backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to install but it has worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    august lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the august lock is a good way to unlock your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Non-intrusive smart lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I like this lock because it has great app support and you do not have to replace any hardware on the existing door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock for HOA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something that made my lock smart but couldn’t change out the outside of my door due to my HOA. This was the perfect solution. Works great! s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift, but heard good things about it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it as a gift for a friend, she says it works great and does its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delete old lock first

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over Bluetooth version. Flawless operation. Problems with replacing old lock caused by failing to complete delete old lock first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock it up

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added 3 of these to Our home. Really great WiFi tool for locking. Only knock is that sometimes the app doesn’t recognize one or 2 of the locks and requires updating each time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lock, connectivity meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock, not sure if the issue is HomeKit or august.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for smart house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this gadget, it works well. Start developing a smart house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best August ever!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previous generation and I was very pleased. This version does not required a bridge to connect to WiFi. Very stable. I did my research and Definitely the best in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front door

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it’s very minimalist but functional haven’t had an issue with remote access as long as you have a strong Wi-Fi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, i been using august for several years now and almost never had any problems. Works with many smart devices and assistants, including apple HomeKit

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works ok but it continues to disconnect from Bluetooth and it has trouble connecting to the WiFi to use it anywhere also it won’t lock if your door doesn’t shut all the way so I returned it.

    I would recommend this to a friend
    • Brand response from August Customer Care
      Posted .

      Hello,

      Thank you for taking the time to provide us with your feedback. We're very sorry to hear about your experience with the August Wi-Fi Smart Lock. We're constantly working to improve the the customer experience as well as the product and hope to see improvements to these issues in the future.

      Thanks,

      August Home august

  • Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The weather stripping on the door required that the door be pulled shut when I lock it so I had to adjust the lock but it now works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. It works as advertised and the auto-unlock feature is great. As soon as I step up to my door I hear the chime of it unlocking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. Working Nice and sometimes given issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Auto unlock feature is not reliable

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this lock if you intend to use the auto unlock feature. It is extremely glitchy. Tech support claims it is not the lock, but a feature issue and offers no solution.

    No, I would not recommend this to a friend