Customer Ratings & Reviews

Works great. Works with my existing deadbolt. Looks great too

This thing is awful. I’ve had it for six months and have had to replace the batteries four times. I get notifications at least two or three times a day that it has dropped WiFi connection. I even moved one of my mesh router into the room with it and it still drops the connection. This is by far the worst smart home I own. I hate this thing.

Great Product! It was easy to set up and add to homekit.

Perfect for all those who used to lost keys. Good Product.

Works just as intended. Love it. Looking at a second addition

Great lock I think everyone should have one thanks

Seemed super simple to install, but it doesn't work with our dead bolt. No other reviews seem to have this problem, but we live in a house build in 1913, and I have no idea how old the lock mechanism is. We'll either need to return it or go to a locksmith to see if there is something wrong with our deadbolt. My guess is that you have a more modern standard set up, things would be fine.

August makes great locks. I had two of earlier gens that I really like. This 4th gen is even better and no bridge is required. If the other two didn't work so well, I would replace them with this one. Along with great locks, August also has great customer support when needed.

Great great app app for home usage with iPhone great

They are great! Use Apple Home Kit no hub required.

Works well but the setup is not as clean and easy as they mention in the guide. Once set up, the features are fairly stable (from time to time, the auto-unlock doesn't work properly). I do like the product and will keep it, now that I have it working. I only bought this because my SimpliSafe Door lock was out of stock (but it was also a pain to initially install and setup)

I gave this one star, because I have had two of them - both of which failed in the first two years of ownership. When the locks works, it is amazing and I really love it. But unfortunately, they are not made to last and support from their people has been no help. I will try again, maybe, when version 3 comes out.

So far the worse smart lock that I’ve tried. You’ll be replacing the batteries every month and I wasn’t even using it as much since we use the garage access all the time. Also the WiFi connection kept dropping throughout the even even though it shows full signal.

I ended returning the product Quality is good, but too many disconnection issues

This lock is fantastic. The original was great, but this tin the lock to a whole new level. It is a significantly smoother action in operation now and the wifi signal is great making this the best smart lock I've ever used. Previous locks include generation 1-3 August locks and a Yale lock.

I replace the battery faster every two weeks I buy the battery rechargeable to replace he doesn’t work

I love this generation of lock. It was easy to set up and automatically switches between Bluetooth and Internet, no more need for a bridge to make it work. I had 1st generation and it quit working, I'm glad that it did so I could get the latest version. So much better!!!

I replaced the 1st Gen August Lock with the 4th Gen wifi smart lock and I couldn't be happier. I have the power to control the locking and unlocking mechanism with my iphone. This is the best smart lock on the planet.

Works like crap! Never stays connected. Only works when in Bluetooth range. Worthless!

I upgrade my older august lock with this one. I did it for 2 reasons. 1. It was smaller, 2. It allowed me to get rid of my wifi bridge. I should have never upgraded. This lock is the worst. I’m about to install my old august back. The upgrade is simple since I already had an august lock installed but after that it all went down hill. Found out from august support that remote unlock was not working on ios devices. This was my favorite feature. I still don’t think there is a fix as i keep checking for updates. The lock has a mind if its own. It will randomly lock after i unlocked the Lock with my app after i walk through the door. 70 percent of the time when i exit my door and try to perform a lock, it simple won’t connect. My wifi cab be seen down my street so it has nothing to do with wifi signal. Anyway, long story short. Do not buy this until the bugs are worked out. I do tech for a living so you can trust me on this.