Customer Ratings & Reviews
- Model:
- AUG-SL05-M01-S01
- SKU:
- 6360649
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the ease of use, installation, app access, auto-lock feature, size, and design of the Smart Lock. They also appreciate the added security features. However, customers are negative about the battery life, connectivity issues, and compatibility problems, particularly with HomeKit integration. Some users experienced difficulties with the lock's connection to smart home systems.
This summary was generated by AI based on customer reviews.
The best Smart Lock on the market!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with HomeKit and as an Apple user thats a must buy! I have keys for my cousin!
I would recommend this to a friendDeadbolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it suppose to do. Nice product. No problems.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for ease of security. Can unlock or lock with my phone. Highly recommended
I would recommend this to a friendAugust - Wi-Fi Smart Lock (4th Gen) - Silver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lock. DOES WHAT IT SAYS IT DOES I love this Lock
I would recommend this to a friend- Cons mentioned:Connectivity
Nice lock but returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the lock but it failed to stay connected to WiFi. It was also larger than expected.
No, I would not recommend this to a friendBrand response from August
Posted .Hello,
Thank you for taking your time to provide us with your feedback. We have recently released a new firmware that should improve the Wi-Fi connectivity issues you were experiencing.
Thanks,
August Home
Best doorlock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart door lock out there can go wrong with this brand!!
I would recommend this to a friendExcellent Lock!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock is a great idea. It works like a charm! My wife and daughter love it.
I would recommend this to a friendAmazing Lock
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this door lock easy set up works perfect yee yee
I would recommend this to a friend- Cons mentioned:Connectivity
Piece of trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the best internet, all my devices are new, the iPhone and everything, and I’m just saying that so you understand that when I say this is a piece of trash, it’s because it really is. It won’t connect to my google home properly, my iPhone app, nothing. It shows on the app it is locked and it’s actually unlocked. Horrible. Not worth $20.
No, I would not recommend this to a friend Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart lock and so far we love it at our home.
I would recommend this to a friendGrea smart lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart lock with wifi included. Easy setup and friendly app.
I would recommend this to a friendAugust
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Lock! So cool to be able to lock and unlock my door with my phone!!!!
I would recommend this to a friend- Cons mentioned:Battery life
Nightmare, stay away...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the looks of this lock but the battery life is terrible. I own two of these and both die within 4 to 5 weeks and starts sending annoying messages about battery life. 123 batteries are expensive, very. I would not buy this lock again, give it to a friend or recommend to anybody, not even to an enemy.
No, I would not recommend this to a friend Doesn't work with HomeKit and support is terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a foundation for this review, I have owned three generations of August locks and as someone who works with IoT, I have been recommending them for years. However, those recommendations end with this current generation. This is the second replacement of this product and HomeKit integration with the 4th generation lock simply doesn't work and their tech support has no clue how to fix it. I've been working with over a dozen people from August for well over a month trying to get past a multitude of problems. Keep in mind, tech support is outside the country and through email, so you get one exchange per day. Try this and get back to us. One day. Your response. Two days. Ok try this. Three days. You get the picture: it's excruciating. I've been escalated to higher level tech support, tested new firmware updates, replaced the lock itself, all with no solution. My latest attempt was to completely delete my multi-year homekit setup to start from scratch with nothing but my generation two and generation four locks. Generation two: setup within seconds and works flawlessly. Generation four: appears to set up but doesn't actually respond from HomeKit though manual control or automations. I love the smaller form factor and built-in wifi capability but until they figure out how to get it to actually work with HomeKit, this lock is useless to me.
No, I would not recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved having this! Easy to install and to use.
I would recommend this to a friendEasy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, great security feature to add to a home.
I would recommend this to a friendBest Smartlock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Simple and easy and HomeKit integration is the best!
I would recommend this to a friendGreat smart lock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Need to make sure you install it right.
I would recommend this to a friendExactly what we were looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, app functions well, love the proximity functions.
I would recommend this to a friendA+
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+. Love it. Works like it should and cleans the house great.
I would recommend this to a friend