Customer Ratings & Reviews

Living in an apartment complex makes it difficult to find a smart lock that doesn't alter the exterior lock which most apartment managers frown upon. This lock allows you to keep your current deadbolts in place and other residents are none the wiser. I give this lock a 3 star rating because while it gets the job done there are some aspects that need much improvement. The proximity locking/unlocking is absolutely horrendous. It doesn't matter what I have set in the app on my phone the lock never self-unlocks when I return home. And, while I have everything setup correctly, it never alerts me when the door is left ajar. If you own your home and have no limitations on the type of smart lock you can use I would advise you not to buy this product and buy one of the other smart locks out there.

Easy to install, August app is great, just make sure you’re router is around with 30 feet of the August WiFi Smart Lock!

Just bought this and installed it in just a few minutes. The only issue I had was that it failed the first couple of calibrations, but then it finally worked. Pairing it up with Alexa was seamless, and the device works great! You can set it to alert you if the door is locked or unlocked, either manually or through the app. I love this product! I recommend taking the few extra minutes to drill a 5/8” hole in the door frame to install the door sensor, rather than to mount it externally. It took me 5 minutes. Highly recommend this!

Love the flexibility of this lock with the auto lock and Auto Unlock when you come back home. Ease of installation was also nice.

Highly recommend this if you have weird HOA rules. Great smart solution for a door lock. Easy to install and works great.

Works great, very easy to set up. HomeKit support is a bit hit and miss for me but I haven’t had a single issue going through the app.

I bought this lock because I recently got a car with a push-button start and I didn't want to dig my keys out of my purse anymore. This lock works very well with the app and with Google Assistant. It was easy for me to install. It is a fair bit bigger than a regular deadbolt and is tight to my doorknob, but still workable. My only complaint is that it can take a long time to automatically unlock when I return home. Usually I have to stand at the door for 5-10 seconds before the unlock sequence is complete. However, even with that, it works as I had hoped.

I’ve had this lock now for about a month. It works great. The app is responsive when not connected to home network. Locking/unlocking is quick from the app. Away mode is a great feature that unlocks the door when you arrive home. This feature works quicker some times vs other times. Overall a great product.

Love this as a safety feature. This is my new favorite smart home product. It was easy to install and works well.

Super easy to install. I believe I was able to install and set up the app in about 10 minutes. Works great and no issues so far. Love the app as well.

Great item, nice that it's all in one. Every once in a while the apple home app "forgets" the status and it has to be "resync'd". This is an apple issue. I wish that it would lock automatically when phones are out of geofencing status. Right now it only unlocks with geofencing. Battery replacement can seem excessive, every 2-3 months. Though quality batteries can be sourced from amazon rather inexpensivly. Ultimatly the door left open status is the best.

A substantial improvement from the Smart Lock Pro. This 4th Generation version of the August Smart Lock adds wifi capability, which is nice. However, the real reasons to upgrade are less apparent. It's SUBSTANTIALLY smaller than the Pro - like 45% smaller. It spins much more smoothly - and the internal plastic lock adapter has been entirely redesigned - now it's got 4 massive grip points, instead of the 2 little prongs on the Pro adapters. Note that it uses CR123 batteries, instead of the AAs used in the Pro.

Smaller than the previous version and new finish. I work in IT and this is the best and user friendlier smart locker in the market

Works very well. WiFi option is fantastic if you are out of range (which is common for me as I’m in a 4 story townhome). Bought during sale but would consider purchase at retail value. Facing an issue where HomeKit gets a no response from device occasionally; would give five stars otherwise.

Super easy to install. Only took like 10 to 15 minutes. Works great with alexa. Will get more for the other doors.

Works well and looks good! If you buy it to use with HomeKit, make sure you place HomeHub Mini close to this lock, as they use Bluetooth to keep lock connected all the time to HomeKit. Even though it’s WiFi capably it uses Bluetooth to connect with HomeHub to preserve energy as much as possible. Also there lot of feedback on internet that it’s hard to add it as accessory to HomeKit. That’s true , but just keep trying to reset it and add again and it will eventually connect with HomeKit

First time buying an August doorlock and very satisfied. August shrunk it down added wifi so no need for a hub. Also connects with Bluetooth. It is easy to install and instructions are simple to follow. Auto door lock and unlock works well or use the existing key to the deadbolt. I paired it with a kwikset smartlock incase those who use keys lose it i can re key the deadbolt. But I have not tried to re key while the August is on.

Works great easy to install no problems. The app is easy to use but doesn’t always stay connected

Great lock and the August system works well with Home Kit if your hub is near by. Wish the battery lasted longer and was something more common. Suggest getting a pack of 4 rechargeable ones. Trade them out every month.

This lock helps me to confirm the door is locked without getting up. Im quite large and lazy.