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Customer Ratings & Reviews

Your price for this item is $87.99
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The comparable value price is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 190 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, installation process, and the convenient keypad feature of the Wi-Fi Smart Lock with Smart Keypad. Many appreciate the remote access capabilities and the added security features. However, customers are negative about the battery life, citing it as a significant drawback. Some also experienced compatibility issues with their existing door locks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 190 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Speechless

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best money I’ve ever spend at Best Buy. Install was cake and to this day loving it. Only downfall are the batteries do not last long but I can deal with that.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Quick and easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock system. Does not require me to get rid of my old deadbolt and key like some others would. My front door is now accessible via August app, Apple home app, keypad, and original key.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easily link able, make sure you have a compatible lock. The employee advised that it would work with a Medico but doesn’t. Had to get a new lock.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Best smart door lock for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the key pad for vendors and contractors. I am able to assign them a temporary code for a specific date and time. I can even unlock the door from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but check dimensions for your door.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that we have it installed, we love it. Getting it installed was tougher than it should have been - part of that was caused by our custom door with all the arty scrollwork that necessitated cutting some of the wood away. Would have preferred having a paper copy of the installation instructions too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this door lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the August Smart lock, it is easy to use, it has auto unlock which is great and no need to lock for keys when you get home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Super easy to install. Always love using the August and keypad on my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work slowly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but a little lagging '~' take it sweet time to open up. I always imagine if there was an emergency how long will it take to open up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock was simple to install and setup was easy. This locks integrates well into larger home automation routines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this add on

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Makes things so convenient. I use it in my garage to access the interior of the house.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing complain, the battery come with just a days and dead, and replace the new battery working fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my only issue is that the app won’t give access to my guess without having master access control. It also sometimes disconnects from WiFi with no warning and I have a strong WiFi signal. Other than that, I would have gave this item five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    August Lock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock works great and very convenient when arriving home without using a key.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is awesome, convenient, with easy setup! I brought a second one for my back door!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is simple, very easy to install and very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great item. No more keeping up with my keys

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Followed instructions to the T, not strong enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Stars because if it not for the good instructions, the actual product is hot garbage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Home item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great items to have very happy with my purchase will recomend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product of excellent quality works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    august

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my august lock this is my second one i loveb the auto lock future

    I would recommend this to a friend