Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $124.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 190 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, installation process, and the convenient keypad feature of the Wi-Fi Smart Lock with Smart Keypad. Many appreciate the remote access capabilities and the added security features. However, customers are negative about the battery life, citing it as a significant drawback. Some also experienced compatibility issues with their existing door locks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 190 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install, works great! Works with Alex, and Google home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not purchase.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our rental property and it was a nightmare to get calibrated, batteries lasted for about a month (we only successfully used it a handful of times during a trial period before they died), and the software is absolutely terrible. Nonstop issues - save yourself the trouble unless you want a $300 paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my AirBnB

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install works with most deadbolts and can control from anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, sometimes it gets stuck. lots of batteries.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to instal. Going to buy another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big improvement over older august lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With built in wifi and door sense this is definitely worth the upgrade. The sleeker design is also welcome. Upgraded my previous August lock that ive had since 2017 i think

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to install and use.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lock. Easy to install and use. Nice App. The install went wrong for me so I had to call customer support for a reset code, but it worked. The included batteries lasted less than 6 months. I've tried two other smart locks (level did not fit in my door) and some Schlage which was absolute garbage. Works easily with alexa and my wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on existing deadbolt. Life saver for airbnb property!

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great key pad works perfectly. Pairs really well long battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Improvement over 1st Generation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this smart lock to replace my first generation August lock. So far it seems to be a great improvement over the older model. The lock mechanism itself is considerably smaller. One of the big negatives of the old lock was the poor battery life. This model changes from four AAA batteries to two CR123 batteries. Hoping this change results in an increased time between battery changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock, keypad opportunities

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is great overall but keypad can be improved. Also, autounlock not always works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This working fine the set-up is very easy compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vast Improvement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the second generation August Lock which worked well. The current model has been improved in many ways. The bridge which connects the lock to wifi is no longer needed, the response time is better as well. Very happy with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keypad

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lock is awesome. It works perfectly, and was easy to install. I also have it hooked into my Alexa. I used the bluetooth and GPS lock/unlock so I can always be sure it is locked when needs to be, and coming home is hands free. They keypad is a great option for the kids, so we don't have to worry about them losing keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock & Keypad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy, great purchase. 

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Works well, looks nice. Easy to program. Nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock. It connects directly to the Wifi without a bridge. The app also makes it easy to give people a code for their use to get into the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read the directions!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat confusing to install, a couple features I need to get used to, but overall a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Amazing lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this lock! It was easy to install and the online installation guide was the best. Pairing the keypad was quick and easy. Adding to Apple HomeKit was smooth and is extremely responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Door Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online door lock install/step by step set up...was impressive! However, had a difficult time getting lock to set up interaction with my android phone August phone representative was great!...he was supportive....took quite alot of time to get things working properly...but got me set up and running. Set up still not done, gasket around my door has door not seating properly. ..may need to remove, so door shuts properly and deadbolt aligns for proper door lock engagement

    I would recommend this to a friend
Sponsored