Customers find value in the tracking feature of the Connected Car Assistant Adapter and Service, appreciating its ability to monitor their vehicles. They also praise its user-friendly design, describing it as easy to use and install. However, some customers have experienced frequent connection issues, expressing frustration with the product's reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
Cons mentioned:
Reliability
Rated 2 out of 5 stars
No support
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The company has zero support. Very buggy. I’m not impressed. Works 50% of the time. Unacceptable. If you need to contact support, there is no phone number. Just an email address and they take forever to respond. What a joke of a company.
No, I would not recommend this to a friend
Pros mentioned:
Gps data
Rated 4 out of 5 stars
Great product-no longer in business
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
awesome product. Company closed due coronavirus at the end of May. Service was great to diagnose check engine light and monitor a vehicles location at any time. Also showed speeds and crash detection. Would recommend if company were still in business.
I would recommend this to a friend
Pros mentioned:
Fuel efficiency
Rated 4 out of 5 stars
Useful device
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just buy this device and I’m very happy i can check every week the miles and the total of spend on gas and money
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 3 out of 5 stars
It doesn't work very well...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this device for a few weeks now. It works alright. I think they use some 2G or 3G for data communication where the service in my area is spotty. I don't get reliably live updates when the car is started or parked until the next day in the trip report.
For what it worths, I think the price is reasonable.
No, I would not recommend this to a friend
Pros mentioned:
Fuel efficiency
Rated 4 out of 5 stars
Very good overall auto stat tracker
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used an older version of this tracker a few years ago and was glad they finalized a business model. Most other trackers require a higher than average monthly fee and I believe are more geared toward fleet vehicles. This is a nice tracker for individual use that offers most needed stats (mileage, fuel efficiency, etc) with a very low, and optional, monthly fee
I would recommend this to a friend
Rated 4 out of 5 stars
very good & usefull
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the automatic system was very accurate 90% of the time. It had a few flaws, but nothing major. I don't know if it depended on the weather or other factors, but occasionally you would lose contact/service with the unit. Overall, it did a very good job, until the company suspended service with all accounts
I would recommend this to a friend
Rated 3 out of 5 stars
Not for fault code reading
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is no more than a car tracker for people with teen children. I had the same engine fault pop up 3 times and it wouldn’t read the code.. don’t waste your money if you need fault codes read..
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Fuel efficiency
Rated 5 out of 5 stars
Amazing Product
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, easy to install, and works amazingly to track milage and even share location of trip with family/friends.
I would recommend this to a friend
Rated 4 out of 5 stars
It does what it's supposed to
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't complain. It does what it's supposed to. I wish I didn't have to pay a subscription for the added features.
I would recommend this to a friend
Pros mentioned:
Gps data
Rated 5 out of 5 stars
A great product for older vehicles
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This adapter provides a range of great features to people who have older vehicles prior to the era of Apple CarPlay and Google Android Auto. For newer vehicles, manufacturers may provide the similar features but with much higher subscriptions cost. In term of accuracy of GPS data and cost, this product is awesome too!
I would recommend this to a friend
Cons mentioned:
Connection
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have some ongoing issues that are intermittent. This send notifications when issues are triggering even when the check engine light isn’t on. It does drop connection from time to time, but is largely dependable. For the money, can’t go wrong!
I would recommend this to a friend
Pros mentioned:
Fuel efficiency
Rated 5 out of 5 stars
Great Device
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this to help me keep track of my mileage for my job. This is great because it sends all of the information to my phone as well as my driving style and how much I spend on fuel. Great device.
I would recommend this to a friend
Rated 4 out of 5 stars
OBD II Reader & GPS in one
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price for what you get. It’s an OBD II reader that will read your check engine light codes. The codes will be displayed on your app. The Reql time GPS (5 sec delay) works great and the cost is cheaper than other companies.
I would recommend this to a friend
Rated 5 out of 5 stars
Great addition to a pre GPS vehicle
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having recently had my vehicle stolen and found shortly after, I was looking for an inexpensive way to monitor vehicle location. This does the trick perfectly! It advised as soon as the vehicle is driving as well as when it it I turned off, always providing exact location. I haven’t had any diagnostic issue with my vehicle yet but that is also a bonus as the unit will advise what is wrong with your vehicle as well as crash alert!
I would recommend this to a friend
Pros mentioned:
Gps data
Rated 5 out of 5 stars
Works perfectly
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use those daily to track work mileage and our vehicle locations!
I would recommend this to a friend
Pros mentioned:
Gps data
Rated 5 out of 5 stars
Works Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought to keep track of my 3rd vehicle as it has different drivers abs so far so good.
I would recommend this to a friend
Rated 5 out of 5 stars
Works well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well overall. It took a while for it to sync, but once it did, it’s been working well!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks exactly like it's supposed to work no issues at all literally took minutes to install would definitely recommend
I would recommend this to a friend
Rated 4 out of 5 stars
So far so good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Takes a while to setup but once it connected to the network, everything worked really well. Real time tracking is blazing fast and accurate over the lte network
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only bought it to track the car location and it works perfectly. Only 1 error where my car was off and the app still said my car was on still