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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the A10 Top Loading Bottled Water Cooler for its cold and refreshing water, as well as its sleek design. It is also easy to set up and use. However, some customers have complained that the room temperature water is not actually room temperature and that the cooler is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this water color i wish i could make the water a tad bit colder but over all great buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken upon delivery. The rest of the unit looked fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Water cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Very quiet. Super sleek design as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WATER DISPENSER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS DAMAGED AND WE RETURN IT BACK TO BEST BUY IN TOWN

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi farris. We are so sorry to hear that your Avalon A10 arrived in less than perfect condition. We work to ensure that each cooler is shipped and delivered to meet our standards, and we appreciate your feedback. Our Customer Support Team would have been happy to assist you with this issue. We can be contacted by email at [email protected] or phone at 1-800-256-0695 if you have questions. Avalon

  • Rated 1 out of 5 stars

    Only lasted 15 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot water stopped functioning in 14 months and the cold water followed 15 months after.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipment delayed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 weeks ago and It was on delayed status ever since. I need this to be shipped as soon as possible or Im canceling my order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work since the beginning. With the first bottle of water that I putted started liking from everywhere. So I will never recommend this water dispenser to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I STILL DONT HAVE THE ITEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month since my order. No one likes to tell me where my item is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loading Drawbacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit, but it has few surprising and disappointing drawbacks that my old cooler didn't have. 1) It is about 7" taller than my previous cooler making it impossible for me to lift and load even a 3 gallon jug since I'm too short (5'3"). Another loading problem is the cooler's built in "vertical prong/peg" - designed primarily for loading "puncture top" bottles, loaded straight down - rather than for screw top bottles, which must be tilted to the side to load, and tends to splash out some water. Also, the hot water feature is not as hot as my previous cooler's, nor is the cold water as cold as my old one. I will live with the unit for awhile, but plan to replace it with one more user friendly for me in the near future.

    No, I would not recommend this to a friend
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