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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 31 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers enjoy the cold water feature of the Bottom Loading Water Dispenser with Filtration, with many mentioning how well it works and the variety of temperature options. The filter is also well-received, with customers praising the quality of the filtered water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Water machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal water machine. Uses tap water to fill the water tank cold cool and hot water are great the filters work excellent. Filter replacements are rough 100 dollars for the pair but if you put away 10 a week for the first 6 months you buy a years worth of filtered water for less then buying replacement jugs throughout the year definitely saving a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 2 out of 5 stars

    it came to me a little damanges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived late and damaged. Let's hope it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good water cooler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this cooler to get away from using so many plastic water bottles. And i like that it has its own filters so i can use my tap water. Although my tap water is clean, its very hard and i just dont like the taste, so these filters make it taste like bottled water which i love. They do cost $99 to replace every 6 months. But really the cost of refilling the 5 gallon jugs at one of those water stations ends up costing us more than $200 a year so this is worth it for me. The water is really cold at 47 degrees and the water hot at 185. The water pump is audible but i dont think its that loud, it also only runs for 4-5 seconds every 2 glasses of water i get so no big deal. It will take 12 mins to fill up the cold water tank the first time you plug it in though. Took an hour to cool the water and now the compresser probably cycles once or twice an hour for a few mins. All in all i would buy again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clean water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter, especially at a time when basic water in your house is terrible for you. I know the filters say 6 months or 1500 gallons. I ran with it for a year and it was still as fresh as ever. I couldn't get through 1500 gallons if I tried. It is small, convenient and the jug is not an eye sore since it goes below. Also, water is stupid hot. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working great so far. The water tastes better than I thought. The only complaint I have is that the space for the the bottle is smaller than usual. It only can fit the bottle that comes with the machine. I can't use my existing one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Door does not stay shut with filters installed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy plastic door latch doesn't stay shut when filters are installed. East to set up and great concept for a water dispenser. I would not want this if I had a nicer kitchen, because the door has to be taped shut.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase till date. This is very helful. Its filter and cooling technology saves us lot of money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really easy to load. There's only one downside. When I switch on the cold water, the room temperature water gets cold too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience & Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom-loading design means you don’t have to lift heavy 5-gallon jugs onto the top — that’s a big plus for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The taste of water is so good my all family like the water. This dispenser also save with small kids because the all button Hot, cold, room temperature buttons are on the top small kids can’t reach out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy setup, water tastes great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! So easy to set up, literally take out of the box put it where you want it, fill the bottle up and you are good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    CLEAN FRESH CLEAN WATER AT THE TOUCH OF A BUTTON!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I have ever made buying this water dispenser. It is by far very convenient in accessing water of both temperature.with a touch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price and great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the filters it's an awesome water dispenser love the fact that the filters come with it so if I don't get a chance to take my water bottles to get filled I have a backup filters highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Water dispenser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should water selection is great cool, cold and very hot. Hot enough for tea and cup noodles

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    pump is garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly after warrenty pump went out before its pump went out of order, pump splashed water all iver the floor. Now I am headimg to get customer service.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Dispener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes too much noise when you take water out of the dispenser

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very likely and used its I use it daily and it is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Water

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made. Replaced water bottles. Saved money and time. Came with everything I needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To Loud so I’m returning it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is kinda loud when compared to my culligam water filter

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Best water cooler ever!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best water cooler. Use your own water because it has a filter to save you money.

    I would recommend this to a friend
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