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Customer Ratings & Reviews

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Customer reviews

Rating 2.7 out of 5 stars with 282 reviews

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Rating by feature

  • Ease of Use

    Rating 2.9 out of 5 stars

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Cons mentioned filter

46%would recommend to a friend

Customers are saying

Customers highly value Fix-It Utilities Professional for its user-friendly interface and its ability to optimize performance. Many users have reported positive experiences with the software, praising its effectiveness in optimizing and defragmenting their systems. However, some customers have encountered issues with compatibility, installation, data loss, and outdated software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 282 reviews
  • Cons mentioned:
    Compatibility, Installation

    Rated 1 out of 5 stars

    Will not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software would not install on my Windows 10 computer. Additionally, I was surprised to discover that the manual is written for versions of Window up to 8, which tends to indicate that it is an outdated program. Since BestBuy has the worst software policy around, they are not likely to do anything about this defective installation disk. For all of these reasons-- DO NOT BUY THIS PRODUCT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Registry cleaning

    Rated 3 out of 5 stars

    Good monitoring software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did help correct some registry problems. Has a lot of additional features built in to the software. Information booklet helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did'nt light me up, no smiles here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program did not find all malaware on computer. It continually wanted to uninstall & reinstall. Sent back for a refund & still waiting. The associate assured me that I would not have to renew for a fee the next year. Sorry, wrong answer, you have to pay each year. Very disappointed with program & Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Every thing I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product has delivered as promised. Using the automatic clean up feature has made my clearing of the register require only a minimum of effort on my part thereby avoiding errors that can result due to my novice rating. It did take a little time( as promised) but the improvement has been just great. Now I plan to clean up my wife's laptop and hope to get the same results.

    I would recommend this to a friend
  • Cons mentioned:
    Computer speed, Installation

    Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was assured by employee that this would work on our computer. My IT guy could not get it to load. Program kept saying we must be connected to the internet We WERE connected!! Store would not take back because we had opened the box. Duh, hard to install if left in the box. In addition to the cost of item I am out $75 charge for 90 minutes of IT time. I gave this one star because you can't leave none.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but at a cost, the annual membership is very high and it's not very easy to add to additional devices without a disc drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface was a little complicated at first but it did the job I when is it to do .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install removes junk and enhances performace dont like the pop ups i get though

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Performance

    Rated 1 out of 5 stars

    Causes more problems than fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has caused more problems than it has fixed. It does not work well with Microsoft Defender. I bought it because I was having problems downloading a MS Service Pack. This program pratically wiped out my computer. I have had to make several calls to their Help Desk in the Philippines and I am still having muliple issues. They are already on their next version so this is outdated. I've given up and now have to pay someone to fix my computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to do a data restore, I'd look else where for that support... Works well to optimize performance..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found this very easy to use and it fixed any issues I was having with my computer

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Great computer fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program really does a great job but takes a long time

    I would recommend this to a friend
  • Cons mentioned:
    Computer speed

    Rated 2 out of 5 stars

    More harm than good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed and used this software to try to unplug my sons laptop. After following all directions and running it the result was that it was actually slower than when I started. When I eventually had a third party clean up the laptop he told me that a goodly amount of the junk on there had been added by this very program. Ugh.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Computer speed, Performance

    Rated 2 out of 5 stars

    Not good for a novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it and it made things worse. Didn't increase speed and now shuts down the computer, which never happen prior.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    It wasnt that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read it before purchasing came home used it and it crashed my computer.i took it back amd had to get same thing .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't really had time to evaluate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated above, I really havent had the time to evaluate the product, yet.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Computer speed

    Rated 2 out of 5 stars

    Does not do what it says!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product to anyone. It deleted windows on one of our laptops.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    could work better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops errors but does not fix changes made to setting or register

    No, I would not recommend this to a friend
  • Pros mentioned:
    Registry cleaning

    Rated 2 out of 5 stars

    Fixes some problems & can cause others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product can repair registry problems & optimize some aspects of your computer, but its background activities use a lot of RAM & it will not shut off when you use the program option to turn it off. You have to disable the process. Never call tech support. They only want to sell you a contract & if you refuse you may end up whit problems you have to get a tech of your own to repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program for tune ups. Has 5 licenses. Would recommend.

    I would recommend this to a friend
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