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Customer Ratings & Reviews

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Customer reviews

Rating 2.7 out of 5 stars with 282 reviews

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Rating by feature

  • Ease of Use

    Rating 2.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

46%would recommend to a friend

Customers are saying

Customers highly value Fix-It Utilities Professional for its user-friendly interface and its ability to optimize performance. Many users have reported positive experiences with the software, praising its effectiveness in optimizing and defragmenting their systems. However, some customers have encountered issues with compatibility, installation, data loss, and outdated software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 282 reviews
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    fix it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work that well In the old days I could get it to do just about anything now it does next to nothing if I can get it to load. Maybe it is me. I am alot older too

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work very eell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and did the job it was supposed to with no further problems. Glad I chose it to fix and clean up my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    learning the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the software, Im sure the program will help my computers work efficiently.

    I would recommend this to a friend
  • Cons mentioned:
    Value

    Rated 2 out of 5 stars

    It's ok.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I needed a utilities program in the future is probably look into a different product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility, Value

    Rated 1 out of 5 stars

    program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not load on either one of my computers, it is worthless and Best Buy would not refund my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be a good product if I could get it to work. Just not user friendly for someone that doesn't have all the skills needed to be a computer expert. But if I was a computer expert, I wouldn't need this product, would I!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as it says it does and is easy to operate and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIVES YOU A lot OF TOOLS AND VERY COMPREHENSIVE FOR NOVICE USERS

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Computer speed

    Rated 1 out of 5 stars

    software doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it says compatible with windows 10 but It wont load when I installed it ,piece of junk software

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped a lot. But was not perfect. Fixed a lot of things but not all. I would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Computer speed

    Rated 2 out of 5 stars

    Fix It Utilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very little impact on speeding up my computer. It still runs very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software because of some errors that were not recognizing My PDF print driver. This software did nothing to fix the problem. It caused more problems and solved none.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans up a PC and laptop. Not sure out to restart the software pass the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would work a lot better, if it work with the whole installment of system mechanical.

    I would recommend this to a friend
  • Cons mentioned:
    Value

    Rated 3 out of 5 stars

    IT'S OKAY, MAYBE A LITTLE OVERPRICED FOR USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OKAY BUT NOT REALLY TOO MUCH HELP! WOULD NOT RECOMMEND.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Think very carefully before installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a rough install to say the least. When installed it would not let me uninstall or use the recovery mode of Windows. In order to get the program to uninstall I had to call tech support. Since, I have decided not to use the product/program. The tech support is incredible though. They were very helpful, knowledgeable, and eager to help resolve any issues. Perhaps it is just my system that may be incompatible with that particular program.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    worked better on my xp computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was having issues with my windows 7 computer having blue screen issues, since this program worked great when I had an xp system, I got it again. After using the registry fixer, the blue screens got more frequent, but after using system restore to undo the fixes, no more blues screens at all! weird. I do like the start up commander and a few other features, but for the most part I really don't use it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Fix It needs fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably the worse software I've ever purchased. Had to contact customer service & even that was a nightmare (the soft ware company, not Geek Squad). Still won't work for the cell phone. Have had issues with my office computer since using this program. Since I work 12 -14 hrs a day, it is inconvenient to go back to Best Buy to complain. Recommend do NOT buy this software!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good... but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my pre-Windows 10 system(s)... but it won't work on Windows 10. The work around that the company gave me still don't work. I'm okay because I mostly wanted it for my Windows 8.1 laptop, which it works great on, but if you need this on your Win10, be careful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    I ended up removing it from my desktop and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially installed this on my desktop and laptop. A day or two later I was prompted on my desktop to install the updates. When this was complete, slowly all of my shortcuts and application links disappeared. A day later the same thing happened to my laptop. I contacted the company and said to start the computers in 'Safe' mode and remove Fix-it. For some reason it wasn't compatilble with my Nortons Virus software. Would not recommend!!!

    No, I would not recommend this to a friend
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