Customers are satisfied with the Aventure Step-Over Ebike's easy assembly process and affordable price. Many customers mentioned that the bike was easy to put together and enjoyable to assemble. Customers also praised the ebike's value for money, calling it an "excellent bike for a great price." However, some customers expressed concerns about the battery life, with one customer reporting that the battery lasted only 16-18 miles on a full charge.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 72 reviews
Pros mentioned:
Assembly, Max speed
Rated 5 out of 5 stars
Awesome Bike...
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This bike is so easy to assemble, Fat tires are the way to go!! I love it so much. i let my wife ride it, and guess what, we bought another. Battery life is great. Goes 20mph but with peddle assist you can scoot even faster. We have explored many bike trails, mostly paved trails, but of course you can do dirt. It also does well in the rain which is astounding. I would recommend this bike to anyone.⭐⭐⭐⭐⭐
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Fire Black
I would recommend this to a friend
Pros mentioned:
Assembly, Sturdiness
Cons mentioned:
Weight
Rated 4 out of 5 stars
Good, critical part missing, no phone support
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Glad to see Best Buy carrying more EBike options. This is a nice looking sturdy bike. It is a heavy bike. The assembly video was pretty well done. Shifting is smooth, good power. There was a very necessary part missing. The nut and washer that hold the front tire onto the fork. When I went to contact Aventon I was shocked to get this message on the phone and on their website. “To better serve our customer in a more timely manner,
Aventon phone support will be suspended for the time being.”
In what universe does that make sense. I took parts from another bike of mine to make it work until I reach them. The front fender was also slightly bent. I would still recommend this bike but I am still stunned by the difficulty in reaching Aventon.
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Camouflage Green
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you for your review JoeBiggs, We are working on getting our phone lines back on so we can better assist customers in more ways that are convenient to them. If you have not had your issue resolved please let us know and we will be happy to help.
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Awesome ebike!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow! great purchase choice for my first e-bike! Assembly was a snap, everything on this thing is quality! Battery life is excellent, fit and finish are perfect! Controls are easy to understand and operate. Ride is smooth and comfortable with the large tires.
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Fire Black
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Wahoo, congrats on your purchase! Thank you for the review and happy trails!
Pros mentioned:
Max speed
Rated 5 out of 5 stars
Excellent Ebike, excellent transaction!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After researching ebikes online for several months, I decided to buy an Aventon Adventure. This bike had the most features for the money making it a great value. I liked the fact that Best Buy carried this item online. Best Buy was great to deal with from order to delivery, keeping me informed throughout the transaction. The bike is as geeat as promised. I highly recommend it.
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Camouflage Green
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hey there! Thank you for taking the time to leave feedback on your recent order experience. We are so glad that this was a an overall effortless experience and can't wait to hear about your adventures! Welcome to the Aventon Family!
Pros mentioned:
Max speed
Rated 5 out of 5 stars
Best Ebike
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve reviewed so many of these things and shopped frequently. I’ve never won a thing or even received a coupon. But I can live with that. The product is great, way beyond what i expected. Best electric bike ever for the price and better than my $3500 bike.
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Fire Black
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Perfect, thank you for the review. Happy trails and safe travels!
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Best price best e bike
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best i wad expected. I buy some upgrade for bets ride but overall is great.
I would recommend this to a friend
Pros mentioned:
Max speed, Operating range, Ride quality
Rated 5 out of 5 stars
Ebike
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well worth the money just passed 100 miles rides like limo great buy
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thanks for the review. Congrats to 100 miles on your new Aventure!
Rated 5 out of 5 stars
Sheer Wonderment
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The design, the structural integrity of the bike, everything about it is amazing! Going from a regular mountain bike to this absolute beast has been nothing but positives. Although the battery life is.. spotty from time to time I have zero problems with anything else and have sincerely enjoyed every second riding the Aventon Aventure. The awe I felt as I saw the fully assembled bike still hits me each day. The number one thing though.. I have done 150 miles thus far on this bike and it has not let me down not even once on any of my adventures! ✨
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Camouflage Green
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hi Mooplar, it's fantastic to hear that you find the design and structural integrity of the Aventon Aventure amazing and most importantly, it hasn't let you down on any of your adventures, even after 150 miles. - Aventon
Rated 5 out of 5 stars
5 out of 5
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this bike! This was my 1st ebike purchase and I'm very happy with it! There hasn't been a day that's went by and not been taken out. It's now my daily commute back and forth to work! If you get home delivery it's very easy to put together out of the box, just have to put the front tire on adjust the handlebars how you like them, comes included with everything you're gonna to need, if you're up in the air about buying one JUST DO IT will not regret!
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Fire Black
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you for taking the time to leave feedback on your new e-bike! Cheers to many great rides and welcome to the Aventon Family!
Rated 5 out of 5 stars
Awesome ebike at a great price!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this ebike for daily commute to work. I work about 9 miles away and over a mile of the ride is on a rocky quarry road. Soo the extra wide 4” tires make the uneven commute easy and actually quite enjoyable. The power of the motor allow for a smooth assist and cruise at full power 20mph constantly for the most part. I’m very happy with its performance and am considering buying another one to ride with company.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
We greatly appreciate you taking the time to leave this review, and are so glad that you are enjoying your new e-bike! Don’t forget to register your e-bike at https://www.aventon.com/pages/bike-registration!
Rated 4 out of 5 stars
Aventon A(d)venture
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first impressions if it helps anyone make a decision with buying. This bicycle looks good for sure. When unpacking and assembling you can tell that everything comes from overseas. Mine has a poor paint job on the main part of the frame for example. The secondary screws (like for instance fender assembly) are very soft so be extremely gentle and use good quality hex wrenches. I used Park Tool torque set on 4nm and still stripped one fender screw. Given the fact that the battery itself costs $500, you definitely get what you pay for. In my opinion it is a great bike for pleasure riding and I would not take it on the MTB trails for sure. It has a low clearance from the ground so be cautious (never pedal when going over curbs). The battery with combination of the motor looks like will give you what they promise. It has a slight delay of power supply both peddling and throttle which I personally like. Zoom fork and breaks are ok. Most likely front will need adjustment when you assemble to make it quiet. Crankset is okay for what this bike needs in my opinion, mine makes a little zing noise when turning backwards, not a big deal. The stock offered saddle is very comfortable. It is surprisingly quiet fat bike in this price range. Overall I would give it four and a half stars if I had to rate it again underlining the $2000 price. After first longer ride I call it “Chinese Cadillac of fat eBikes” if you know what I mean. At the end: if you are not sure, buy, test and you can return within two weeks from what I see on the web. Happy riding!
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Fire Black
I would recommend this to a friend
Brand response from Aventon Support
Posted .
We appreciate your review and thank you for the feedback!
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Love this bike !
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome Bike ! Well built and smooth ride ! Beautiful looking Bike !
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Camouflage Green
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Amazing! Thanks for the support and happy trails!
Rated 5 out of 5 stars
Game changer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This bike changes everything. Looks and drives like a Top of the line SUV... However, They just released the Adventure 2 and my mouth is wide open with drool ,,,lol
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Camouflage Green
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hey there! Thank you so much for the love and support. Happy trails!
Pros mentioned:
Sturdiness
Rated 5 out of 5 stars
Sweet Bike !
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid bike. Nice qualty. Bought front and rear racks from Aventon. Crazy lightweight and super strong designs. Like part of the frame. Put a hardshell locking cargo box on rear rack. Also a larger gel seat. Very nice. Strong solid bike. Im happy with everything. Im also quite picky and skilled. That says everything!
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hello there! Thank you for taking the time to review your e-bike and provide excellent feedback. We are so excited to learn that you are enjoying the ride! If you ever need us, please give us a call at 866-300-3311, our phones are open Monday through Friday from 8-5 pm, PST. Have fun and safe travels!
Rated 2 out of 5 stars
JS
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
missing parts fender front and screws very easy to get damaged when assembling
I sent a message to the seller and you do not receive any reply
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Camouflage Green
No, I would not recommend this to a friend
Brand response from Aventon Support
Posted .
We apologize for the issues with your purchase, If you have not had this resolved please reach out again and we will be sure to get the issues handled for you. https://support.aventon.com/contact-us
Pros mentioned:
Sturdiness
Cons mentioned:
Pedal assist, Weight
Rated 4 out of 5 stars
A heavy built powerful bike with few issues
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sturdy bike with quality components. I had to return due to its sudden accelerations. The throttle is not responsive to the push, it just picks up at its own time. And in corners, even for assistance level 2 out of 5, felt vit unsafe for its sudden power when you move your pedal slightly.
Definitely need a getting used to. Also it's a bit heavy for most bike racks.
Very nice to see integrated lights and display with a smartphone app.
I would recommend this to a friend
Pros mentioned:
Max speed
Cons mentioned:
Weight
Rated 5 out of 5 stars
Ticket to Adventure
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I kind of doubt this would get me 45 miles. I can certainly count on 20-25. But it is very powerful and fun. I am really enjoying the experience so far. FYI, you might need to invest in a special bike rack if you plan on taking in to destinations. It is too heavy for a normal bike rack. I was informed by my local bike shop that you have to look at weight per bike. Not just overall weight limit.
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Camouflage Green
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you for taking the time to leave feedback on your new e-bike! Cheers to many great rides and welcome to the Aventon Family!
Pros mentioned:
Assembly, Max speed
Rated 5 out of 5 stars
Very fun & easy to operate
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Managed to catch this bike during a sale, and don’t regret this purchase one bit. Assembly was very easy, and learning the controls took no time. Comes up to speed quickly with pedal assist, and the bike feels solid. Overall a very good purchase.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
That's great to hear, Josh. Thank you for the support and have a great time!
Cons mentioned:
Pedal assist
Rated 4 out of 5 stars
Great bike
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice strong battery nice big tires good suspension for off roading only complaint is the pedal will scrape the ground if you lean to turn and your turning side pedal is down
This review is from Aventon - Aventure Step-Over Ebike w/ 45 mile Max Operating Range and 28 MPH Max Speed - Large - Fire Black
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hi there! You can change the crankset to 152mm. Check out this video to learn more: https://youtu.be/L09y_hEy6MM. We hope this helps!
Pros mentioned:
Max speed, Sturdiness
Rated 5 out of 5 stars
Aventon is the best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
my first e bike the bike very sturdy fast and relibable