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Customer Ratings & Reviews

Your price for this item is $1,559.99
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The comparable value price is $1,949.00

Customer reviews

Rating 3.9 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers are delighted by the Level.2 Commuter Step-Over eBike for its impressive range, allowing them to travel up to 25 miles on a single charge. They also appreciate its speed, reaching up to 20 mph, making it a fast and efficient mode of transportation. Furthermore, many customers are pleased with the affordable price of the eBike, considering it a great value for the features and performance it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 1 out of 5 stars

    Aventon's poor customer serivice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aventon advertised that I would get a free battery when buying this bike but they never sent the batteries and made no response to my multiple requests. I would not purchase this bike again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    E bike yeah baby

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value e bike. EZ to assemble. Love it. Had for six months and no issues. Got the larger model as I am 6’5”.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to leave a review. We appreciate your support and feedback!

  • Rated 5 out of 5 stars

    Great EBike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike for the price. Great feature, very comfortable. Battery length is great.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi Xavier,

      Thank you for leaving a review! We appreciate the feedback!

  • Rated 1 out of 5 stars

    Terrible customer service from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike arrived damaged after 2 failed deliveries and multipule delays and redelivery dates.

    No, I would not recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there! We're so sorry to learn about this and apologize for the inconvenience that this has caused. Please email us at [email protected] if you need any assistance with your e-bike. Thank you.

  • Rated 5 out of 5 stars

    E bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Everyone should own one of these. Veey smooth operating bike

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      That's awesome, we're happy that you love your new e-bike!

  • Rated 1 out of 5 stars

    No good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it it’s expensive and its not great…. Disappointed with the quality

    No, I would not recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to provide your feedback on this item! We are so sorry to learn that you are not happy with your purchase. If you're experiencing technical difficulties with your e-bike, please file a warranty claim at aventon.com/pages/warranty. Our Tech Team can take a further look into this matter for you. We can also be reached at 866-300-3311 Monday through Friday from 9-4 PM, PST.

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