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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Pace 500.2 Step-Over Ebike. They appreciate the long battery life, which allows them to go for extended rides without worrying about running out of power. Riders also enjoy the bike's speed and smooth ride, as well as its overall comfort. While some customers found the seat to be uncomfortable, this was an easy fix.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing bike. It has been so much fun to ride around town.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent commuter bike!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, easy to assemble, extremely fun to ride!

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hello, we are so glad that this e-bike is a perfect fit for you. Thank you for the review!

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Oh yeah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Feels smooth as butter and more power than you'll ever need

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Awesome, thanks for reviewing your e-bike. Happy trails!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Great eBike

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent eBike, just as good service by Best Buy.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Nice, that's great to hear. Happy trails and safe travels, Bill!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Ridewithease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike moves well and still makes you move it is a fun ride.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Yay! So glad that you are enjoying your new e-bike, thanks for sharing!

  • Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun bike. Helpful customer service. Comfortable riding position achieved from multiple ways in which to adjust for individual rider. I did replace seat for a more comfortable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intro into the electric world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun for a bigger, out of shape guy that needs a little help from time to time on a trip. I like that I can choose the level of assistance or just cruise on my own power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pace 500.2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this E bike for my Christmas present. Pretty fast and it goes up to 28mph when padding Love how the battery is one with the bar. It a big bike. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the bike has been great. The only negative thing I can say about it is the assembly can be aggravating, but you at least only have to do it once.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Sorry to hear that, Joshua. We also have assembly videos on our Youtube Channel.. Please visit https://www.youtube.com/@AventonBikesVideos. If you have any questions, we can also be reached by phone, Monday through Friday from 9 AM - 4 PM, PST.

  • Rated 5 out of 5 stars

    First electric bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never ride a non electric bike again. Bike works great. Easy set up. Delivery was easy. Love riding it as much as I can

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      That's awesome to hear! Thanks for the review and happy trails!

  • Rated 5 out of 5 stars

    Nice beginners eBike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to lift if you stay in apartments where there is no parking space at 1 floor.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Awesome, thanks for reviewing your e-bike. We can't wait to see all the places you'll go!

  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Bike for my teens getting to and from school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike it goes pretty fast and it even has a head light and brake lights when riding in the night

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thanks for choosing Aventon! We appreciate your support and leaving a review. Happy trails!

  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the bike and spent 40 mins assembling it just to find out the battery was DOA. Purchased the bike in may 2023 and the battery had a produxtion date of early 2022. Seems like it just sat for over a year. Was very annoyed and decided to just return it instead of getting a replacement.

    No, I would not recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to provide your feedback on this item! We apologize that this item did not work out for you.

  • Pros mentioned:
    Ease of use, Max speed

    Rated 5 out of 5 stars

    Nice bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight bike,Love cruising though town with such ease.I petal most of the time then hit assist to get me up hills,Great bike and saved $700 on deal of the day

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to leave a review. We appreciate your support and feedback!

  • Pros mentioned:
    Battery life, Max speed

    Rated 5 out of 5 stars

    Great ebike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super long range and fast battery last forever!!! Highly recommended

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi Mike, thank you for sharing your positive experience with the battery life and performance of your ebike! -Aventon

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Smooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth riding and long lasting battery. Would recommend for far travels.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi Kazi, thank you for leaving a review, we appreciate your feedback! -Aventon