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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 57 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

61%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and security protection of the Internet Security product. They appreciate that it is affordable, easy to set up, and keeps their computers safe. However, some customers have experienced issues with downloading the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never tried this brand but I did this time. Not bad. It still dose the job. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, Easy to used. Been my favorite antivirus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is very good. The software is very good. The software is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and not alot of storage would recommend to anyone with multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Easy to use with excellent coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but still need to pay for features that didnt come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always performs well. I purchase every year to protect pcs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed internet coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job at protecting my computer but for the price you cant beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Cannot download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot download this, do not buy the digital version

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible...Messes up computer settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. It kept blocking essential websites like DMV, kp.org, HSA banking. The web shield thinks that anything not using https is bad and blocks it without anyway to get around it. Plus it keeps asking to upgrade to even more expensive product (AVG Tune Up) to resolve issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good add-on

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good add-on and nice value especially it is free with the purchase. It seems working and does it job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very basic protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital download link didn’t work from Best Buy. Once I finally got the digital copy it worked fine but is very basic. To get great protection you have to upgrade to a better plan. I wouldn’t buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, they charged me but I could never download it, in 4 different devices it could not download and then they could not refund my money. I do not recommend that you buy Digital material.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal but it wasn’t working with my computer mac home desk or laptop so I had to return it. Old system are not compatible with this software waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get it to download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't download, or get help on the phone or the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total ripoff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this havent been able to activate it yet total ripoff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant access the link!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty steep for the price but I cant access the link in the library. Way to go Best Buy!

    No, I would not recommend this to a friend
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