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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 30 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers enjoy the robust security features of Ultimate, praising it as the best on the market and expressing appreciation for its effectiveness in blocking hacking attempts and keeping their computers safe. The VPN is also well-received, with users highlighting its reliability. However, some customers have expressed dissatisfaction with the digital download version.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Cons mentioned:
    Digital download

    Rated 1 out of 5 stars

    DONT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't Buy Digital Download Version. The whole process of receiving the code is so terrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteam great item great item great item great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for the last 5 years. Nothing goes wrong at all l.

    I would recommend this to a friend
  • Cons mentioned:
    Digital download

    Rated 2 out of 5 stars

    not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    digital download was not as convenient as code purchase so I can load when old avg expired. wish I purchased code to pick up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked because I feel very secure when I use my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheaper price than avg website good software for pc

    I would recommend this to a friend
  • Cons mentioned:
    Digital download

    Rated 1 out of 5 stars

    Wasted money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supposed to load it from the digital library, it never appeared in the library, so unable to install it. waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Digital download

    Rated 1 out of 5 stars

    get it shipped,not digital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the hardest time trying get the code from the digital copy of this virus software

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    digital library was down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy library was not working I had to call in and they sent me a link via email. It took me longer than I expected to install this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AVG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great just had to do like the other review stated, just download the AVG and download it using your product code. No problems

    I would recommend this to a friend
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