Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 9 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

56%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Ultimate Suite (5 Devices) (1-Year Subscription) for its excellent value for money. They appreciate that it does the job without any complaints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 5 out of 5 stars

    Nice price and good protection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Avast antivirus and this is a good price to protect multiple devices. They tend to rise in price every year on their website so finding this package in the store really helped me out. I enjoy their web browser and scans the most but many forms of protection come with this package like saving passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Does Work!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I have installed Avast and have had NO problems (1 Windows 7 Desktop and 2 Windows 10 Laptops). Bought this during the Black Friday sale at $19.99 (beats the Competition's prices). I got my activation code email a few hours after initial purchase. The security code was GOOD. I reinstalled the install exe (downloaded from Avast's server over my previous edition, you have the option for automatic full or a "customized"). Once the installation is completed, you do a restart. Open up any of the installed icons (Cleanup, Antivirus, etc.) and use the Menu to enter the Activation Code and all applications are updated as to subscription date. Best Buy sends you an Activation Code via email (save it and write it down or archive that email!). This does not appear in Best Buy's "Download Library" Everything should update and activate. Set up an account on Avast if a first time user. Avast "warns" you about 5 days before expiration. Software does "maintenance" cleanup on system as well as antivirus, firewall, scans your network, warns of obsolete versions of installed software, etc. If installed correctly, great for the tech challenged, like anything else, you need to familiarize yourself with menus...Avast main site has guides. The Anti Tracking at first did not "transfer" but I think that if you were scanning or cleaning, that interfered so do nothing if you transfer. It does a lot of automatic cleaning and updates. I have had NO problems with it and do not foresee any future problems. Not sure why other buyers have had problems but may be their hardware or software on their machines. This covers 5 machines including cell phones, Avast subscription on Menu says I have "10 machines" I can use this with (??)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AVG Ultimate

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money, does the job, no complaints. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, but not if it comes from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it down loaded, or unlocked, from your site. It turns out I didn't need it anyway. My old computer died with Avast installed directly from Avast, and Avast noticed I wasn't using their product at all. They showed me how to transfer Avast to my new computer. So, now I have Ultimate on my new computer. I tried to get a refund from you, but was told it was impossible. So, now I am out $9. Thanks a lot. I guess $9 bucks isn't very much. No problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boggs down the loptop and dont work right. wasteof money and it will let virus on the laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast ! N affordable Nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVG or Avast Mess.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy says this is Avast Ultimate Suite and on the the page it also says it's AVG Ultimate Suite. This antivirus license does not work for Avast or AVG and Bestbuy says that it's not able to return my money because it's a digital download. Avast support said that ctivation key doesn't belong to them and Avg said the same too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recomend best buy in software

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and best buy gave me invalid activation code. I lost my money in this item. Best Buy customer services is nasty I spent more than 5 hours with inexpert staff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I used for some devices computer, cellphone and tablet, and work perfectly

    I would recommend this to a friend
Sponsored