Customer Ratings & Reviews
- Model:
- BRZ0069
- SKU:
- 6452816
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the One Step Baby Bottle Sterilizer and Dryer Advanced for its convenience and time-saving features. They appreciate how easy it is to use and clean, and they find the sterilizing and drying functions to be highly effective. The large capacity of the sterilizer is also a major plus, allowing parents to sterilize multiple bottles and breast pump pieces at once. Overall, customers are very satisfied with this product and highly recommend it to other parents.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying, Ease of use
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sterilizer is so easy to use. It does all for you! I don’t have to worry about removing bottles from the sterilizer to dry because it does it for me.
I would recommend this to a friend - Pros mentioned:Drying, Sterilizing
Must have for FTM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchased we have ever done! It made sanitizing and drying pump parts and bottles quicker and easier!
I would recommend this to a friend - Pros mentioned:Bottle capacity
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very big and can fit a lot of bottles and doesnt take that long!
I would recommend this to a friend Customer service is poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing this review to express my utmost disappointment with the sterilization unit I purchased and the customer service provided by the company. My husband and I have been without a functioning sterilization unit for over two weeks, which has been incredibly inconvenient and concerning, especially considering the care required for our premature child. First and foremost, the reliability of this unit is essential for the well-being of our child. We were willing to pay a higher price for a product that promised exceptional service, but unfortunately, this has not been the case. Not only has the replacement unit not been shipped yet, but the lack of communication and support from the customer service team has been disheartening. As parents of a premature child, we rely heavily on a sterilization unit to ensure the utmost cleanliness and safety for our little one. The fact that we have been left without a functioning unit for such a significant period of time is not only frustrating but also poses potential risks to our child's health. It is deeply concerning that a company with such a high price tag does not prioritize strong customer service. We expected better support and prompt resolution to our issue, but we have been met with complete disregard for our situation. Given the lack of response and assistance from the customer service team, we feel compelled to share our experience on all online platforms where this company is advertised. It is our hope that our review will serve as a warning to other potential customers and prompt the company to improve their customer care and product reliability. In conclusion, our experience with this sterilization unit and the accompanying customer service has been nothing short of a nightmare. As parents, we deserve better treatment and support, especially when dealing with a product that directly impacts the health and well-being of our child. We urge the company to address these issues promptly and ensure that other customers do not have to endure the same ordeal. Sincerely, Curtis & Whitney Whipple
No, I would not recommend this to a friendBrand response from Baby Brezza Team
Posted .We want to extend our heartfelt apologies for the frustration and inconvenience you've experienced with the sterilizer dryer unit. Your feedback is incredibly valuable to us, and we understand the importance of reliability, especially when it comes to caring for your precious little one, particularly given the unique circumstances of having a premature child.
We genuinely regret any distress this situation has caused you and your family. We recognize the significant responsibility that comes with providing products that support the well-being of children, and we are truly sorry for falling short of your expectations in this regard.
We encourage you to reach out to Babybrezza Canada, as they may be better equipped to address your specific needs, especially if your unit was purchased outside of the US.
Once again, we apologize for the inconvenience you've experienced, and we appreciate your patience and understanding.
- Pros mentioned:Sterilizing
Works Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sterilizes bottles very well with no water spots. Definitely worth the money, this thing was a lifesaver.
I would recommend this to a friend - Pros mentioned:Sterilizing
Best investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sterilizes very well and is a life saver for a new mom
I would recommend this to a friend Gift for new parents.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, we bought it for a gift. Hope it will work as expected.
I would recommend this to a friendSister loves it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended and has cut down on cleaning time for parts and bottles.
I would recommend this to a friendBaby item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great i absolutely love it thanks !!!!
I would recommend this to a friendDr browns works just as well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay half the price and buy dr browns sterilizer, works just as well. Dont buy baby breeza products they are notorious for horrible customer service and not honoring warranty
No, I would not recommend this to a friendBrand response from Baby Brezza Team
Posted .We appreciate your feedback and are sorry to hear about your experience. Customer satisfaction is essential to us, and we regret any inconvenience you faced. As for our warranty policy, we have a comprehensive claims process and do honor it as per the terms and conditions on our website.
If there’s anything specific you’d like to discuss or if you need assistance, please don’t hesitate to reach out to our customer support team.
Baby Brezza
Burned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only a few uses we smelled smoke and the hot plate had burned. We got a new one and the same thing happened.
No, I would not recommend this to a friendBrand response from Baby Brezza Team
Posted .We are sorry to hear that you experienced an issue with our Sterilizer Dryer advanced. It sounds like what you are experiencing is mineral build up on the heating plate. We recommend using distilled water to ensure that none of the minerals from hard water get stuck on the heating plate. We also recommend descaling your heating plate with a descaler or distilled vinegar. If you need assistance with this, please don't hesitate to contact our Customer Care team.
Lazy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was supposed to be for a baby shower. It arrived in the specified time. However, the shipping label was slapped on the actual box. It was very damaged. I opened the box to inspect and sure enough, there were broken pieces. Best Buy sent me junk. I would like to highly recommend Nordstrom. They sent me the same item in one day and they actually used a box for shipping. My item from Nordstrom arrived in excellent condition. Shop at Nordstrom!
No, I would not recommend this to a friend