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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 126 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Backbone One's suitability for cloud gaming, with many expressing satisfaction with its seamless connectivity and responsiveness. The easy setup process and comfortable grip are also well-received, making it a popular choice for extended gaming sessions. However, some users have concerns about subscription requirements and compatibility issues with certain phone cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 126 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Comfortable grips, everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Buy it!! But only if it’s on sale…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was honestly not bad, it does what it is intended for and it does it well. There will be no latency since it connects via usbc and you also don’t need to worry about charging it, waiting for it to pair, and you can charge your phone while you play and plug in headphones if you need to it’s biggest downfall is that it will cost you $100 and then a back bone subscription to use the app. Only get this if it is on sale at $60 and even that is pushing it…

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works perectly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn’t think this was going to work as well as it does. The direct connection makes it a perfect accessory and it works flawlessly on my PPSSPP emulator for Crisis Core, SSX and MediEvil. Even better when I Airplay to my Apple TV. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of my favorite purchases in a long time. Not usually one to game when I’m out running around, but it makes it so compelling. It definitely works best with WiFi but if you have a good signal depending on the games you play it’s not too bad especially if playing games meant for phones. However it does connect to the Xbox and you can stream a lot of different games. It’s a great deal when compared to other handheld gaming option's. Do note that you do have to get a backbone subscription but it’s not a bad price and you still come out better price wise compared to other handheld gaming options. Also I’ve had two the first generation and second generation. The newer one is definitely faster and feels sturdier.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like depends what ur using it for like cod Mobile or streaming steam/ Xbox games , nvida GeForce the sticks are to small there isn’t enough like deadzone in the joysticks especially cause you cant edit the deadzones it feels very inaccurate just connect ur ps5/Xbox controller to ur phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone fun!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it! Only issue was we bought two and one gave us. A hard time to sing in and connect. We had to go around it and not sign in in order for her to use it. They love being able to turn their simple phone into a gaming console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastically Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great product for any gamer out there that doesn’t mind playing with a handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Game Pass Me, Please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite budget-friendly on-the-go gaming controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easily make your phone a switch like device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy, seamless, and affordable way to turn any phone into a switch like form factor device for comfortable play on any mobile game with the added benefit of no longer needing to use clunky on screen controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for my phone. Absolutely love this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    BACKBONE ONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEPHEW WAS THRILLED. AND WORKS EXTREMELY WELL, EASY SET UP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as long as you have a strong network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not work for me, but not because it was a bad device. The controller is actually quite nice and packs a lot of bang for the price. You need a strong network and probably a relatively new smartphone to make it truly work. I had neither when I used this and it did not work too well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iphone has now a purpose. Good controller. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very helpful and made sure I got the correct item I was looking for. My son loves it and hasn’t put it down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Perfect for games and to play while in bed or traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for my son and he’s been enjoying it, yeah it needs a subscription but it’s $40 for the whole year and the benefits are actually worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone for iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal works amazingly I continue to have fun after months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Quick and easy!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quick plug n play of the backbone is what really kept me using this product. Nice snap onto the phone and boom im playing the Delta Emulator/Minecraft/Call of Duty with no issues and can even map the buttons if I do not like the traditional layout which is a plus! I would def recommend picking up the carrying case to pair to carry the backbone with no issues/fear of breaking the unit. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyyyyyyy itttttttttt!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this darn thing! Got it on sale for $59.95 but would’ve paid the $99 n not been mad. I can play Xbox games with no problem with it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gift choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my brother. He loves it and uses it when he is out and about.

    I would recommend this to a friend
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