Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $59.99
The comparable value price is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Backbone One's suitability for cloud gaming, with many expressing satisfaction with its seamless connectivity and responsiveness. The easy setup process and comfortable grip are also well-received, making it a popular choice for extended gaming sessions. However, some users have concerns about subscription requirements and compatibility issues with certain phone cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 105 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of my favorite purchases in a long time. Not usually one to game when I’m out running around, but it makes it so compelling. It definitely works best with WiFi but if you have a good signal depending on the games you play it’s not too bad especially if playing games meant for phones. However it does connect to the Xbox and you can stream a lot of different games. It’s a great deal when compared to other handheld gaming option's. Do note that you do have to get a backbone subscription but it’s not a bad price and you still come out better price wise compared to other handheld gaming options. Also I’ve had two the first generation and second generation. The newer one is definitely faster and feels sturdier.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Buy it!! But only if it’s on sale…

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was honestly not bad, it does what it is intended for and it does it well. There will be no latency since it connects via usbc and you also don’t need to worry about charging it, waiting for it to pair, and you can charge your phone while you play and plug in headphones if you need to it’s biggest downfall is that it will cost you $100 and then a back bone subscription to use the app. Only get this if it is on sale at $60 and even that is pushing it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for my phone. Absolutely love this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    BACKBONE ONE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEPHEW WAS THRILLED. AND WORKS EXTREMELY WELL, EASY SET UP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iphone has now a purpose. Good controller. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone for iPhone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal works amazingly I continue to have fun after months of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as long as you have a strong network

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not work for me, but not because it was a bad device. The controller is actually quite nice and packs a lot of bang for the price. You need a strong network and probably a relatively new smartphone to make it truly work. I had neither when I used this and it did not work too well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item I have bought in a while. Use it for first person shooters when Im traveling or have a lot of downtime.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gift choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my brother. He loves it and uses it when he is out and about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Perfect for games and to play while in bed or traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Quick and easy!

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quick plug n play of the backbone is what really kept me using this product. Nice snap onto the phone and boom im playing the Delta Emulator/Minecraft/Call of Duty with no issues and can even map the buttons if I do not like the traditional layout which is a plus! I would def recommend picking up the carrying case to pair to carry the backbone with no issues/fear of breaking the unit. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile gaming device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes playing games way easier than connecting a controller with a phone clip. Has similar ergonomics to the Nintendo switch.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very recommended if you like remote play and you can play some mobile games. Tje best thing is that you can charge your phone thru your backbone and use wited earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was great! I used it with my iPhone 14 Pro Max and was able to play cloud games flawlessly. Also came with apple arcade for a month and the games where pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase for my teen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely LOVES this! He tried a different (off brand) before, and said this one is definitely worth it! The other ones have a lag, and this one is soo much better!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gadget!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Most definitely worth it. Can’t go wrong with this portable cellphone device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, husband likes it a lot and uses it daily with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works fjne

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine i dont mi d it at all its not a bad thjg. I thjnk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for mobile gamers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this as a Christmas present for my dad so that he could play Halo on his phone. The device worked without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone one using for iphone 14 pro max

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been amazing, I routinely rake businness trips ans use the backbone to play steam games on my pc at home. I havent used the app yet however when paired with steam link i can play virtually every game with it

    I would recommend this to a friend