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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1349 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, compatibility, and quality of the One - PlayStation Edition mobile gaming controller. Many appreciate the smooth remote play functionality and the controller's comfortable design. However, some users experienced lag and connection issues, while others found the fit inconsistent for certain phone models. Concerns were also raised regarding the app and its subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,349 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electronic device seamlessly integrates innovation with user-friendly design. Its sleek aesthetics and intuitive interface enhance the overall user experience. With robust performance and versatile features, it caters to a broad audience. A solid choice for those seeking a reliable, cutting-edge device in the ever-evolving world of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DAD GAMER CANNOT BE EASIER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a great amount of time debating if getting this is worth it. (3 weeks and a bunch of random youtube video later..) It's worth it to me. I have 2 kids and sometimes it's impossible to lounge in front of the TV.. So yeah, I play this anywhere and everywhere (mostly on the treadmill, being in any room with the fam and dogs.. etc) So if youre on the fence.. get it. Trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally blown away by the way this works it really does a great job it plays just like the console a great gift for someone

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Overall, a decent PSP experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on iOS. Not very good on data, but with a good comnevtion, plays just like a PSP. It does not have the same vibe as a PS5 controller however. The vibrations and the way it works is not there. Not sure if they will add this in the future but people playing on console, will have an advantage on you

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues so far. This is a great option for traveling!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On the go play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item to use on the go it’s easy to use and no batteries

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has made on-the-go gaming a breeze. Not only does it work to play my PS5 remotely, but it is also compatible with mobile games that allow controllers. Only complaint I have is that it doesn’t always work on the charging aspect. It will not work with any Apple-made charging devices AT ALL.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Best one yet… needs to adapt to different cases.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works well and feels high quality. The button clicks and just general feel of the thing is identical to Sony/Microsoft quality. The downside is that only the very slimmest cases (I’m using iPhone 13 pro max) fit… and not well. I have to really force it in. Solution was to use a knife and pry off the little rubber piece near the lightning plug. It just pops right off and you can scratch the glue off. Works perfectly with a slim phone case now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps back bone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good handheld gaming device for on the go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is really good if you can’t afford a ps5 or are just in love with play station products just connect your phone and it’s easy to play games and chat get your phone at the same time for

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Simple and Effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone is a great option for handheld gaming. I didn't explore gameplay outside of PS remote play, but it gets the job done. The feel takes getting used to, especially the longer your screen is, but it's comfortable and the quality is good... I was able to mash buttons without any issues. I would recommend the backbone over using a dual shock controller and bluetooth to avoid latency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very useful for what it is used it for about a week took it back and got the new PlayStation portal.

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great option for gaming on the go, or if someone else wants to use the TV and you just need to get a quick session in. I have great Internet access at home. PS5 remote play works really well. I have also had good success using it over hotel Wi-Fi. My only complaint is, I wish it was just a little bit thicker. The shoulder buttons are a little bit too close for my comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Console/PC on iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It solves exactly the problem it should, opens up your iPhone to a lot more gaming possibilities. You will need an Xbox/PS/PC to stream from the respective platforms or a friend willing to download the games for you on your account with their device. The app and premium service are interesting add-ons. Would definitely recommend to anyone who mobile games regularly.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he definitely loves the games you can play for free with the 30 day trial from backbone. It does lag when playing online and I have the top speed from Cox cable, which is the gigablast. We dont lag on our PS5's but when he plays the backbone he does. The games that you can play have great graphics and I would recommend to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get A Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for an earlier Christmas present and he said it was great. He said the controller was so easy to use. I had been looking at them for awhile and some places were kind of pricey for it but when I looked at Best Buy it was a no brainer, it was priced perfectly. I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld controller for iPhones I have the iPhone 14 pro max and the controller is amazing I’ll say that’s it’s really convenient if you don’t want to take your console anywhere well you take the backbone and you can charge your phone while on the backbone and a headphone if you want to chat with friends it’s great for Fortnite and cod and apex any shooting game it’s really great

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, my boyfriend uses it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Experience may vary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt well built and worked well under optimal connection situations, however lag caused me to return it. Nothing wrong with the controller but the connection to PlayStation even on my iPhone 14+ with 300mb internet still experienced lag

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Remote play

    Rated 5 out of 5 stars

    Ps backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect piece for phone gaming, helps with ps remote

    I would recommend this to a friend