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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1472 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backbone One - PlayStation Edition's portability, ease of use, compatibility, and remote play capabilities. They appreciate its comfortable grip, good build quality, and the fact that it uses a USB-C connector. Some customers find the size to be a bit small, and there are concerns about the subscription requirement for certain features. Overall, customers are pleased with the Backbone One - PlayStation Edition and consider it a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,472 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Well designed though niche' product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the iPhone 15 Pro Max [you'll need to swap the plastic side guards for the bigger phone, which was a bit of an annoyance... hence the star off. Joysticks feel good, if a bit tight... but I REALLY like how tight the buttons feel on this thing. So much so I really kinda wish I could get a PS controller for my PC with the same feel [they almost have a tactile mechanical feel, which I love] So far it's been mostly Dead Cells on my phone... and for a portable gaming device, it works. I haven't used this with my PS5 at all, mostly because I don't think FFXIV would go over well on a mobile phone, but as a standalone device for new phones that have almost as much power as the OG M1 mac? Not too shabby ^^

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortlessly transforms my sons iPhone device into a powerful gaming platform, offering versatility with a wide range of supported games. Its ergonomic design, impressive compatibility, and the ability to charge phone while gaming is great. Super easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this devise all the fun of my PS4 in the palm of my hand great for entertainment for long trips and just during down time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Compatibility

    Rated 5 out of 5 stars

    Fits perfect with Iphone 15 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Works perfectly with the included adapters with my Iphone 15 pro max with the Dbrand ghost case. Fits really well in hands and comfortable. Cons: no phone cooler or space for a MagSafe one.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality

    Rated 4 out of 5 stars

    Simplicity is it's greatest selling point.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason this isn't 5 star is the joystick, specifically the left one are kind of trashy and for 105 dollars, they should be much better. Other than the sticks I absolutely love this thing. I really thought it would be a once in a great while type of thing but I use it more often than not. It's simple, clean, and the buttons feel amazing. I do wish it had more. I don't use a turbo button that often but that wouldve been nice. Also a pair of remappable buttons would have also been nice, but honestly it's the one controller where I'm forgiving of it besides the Nintendo switch pro controller. I do feel like the price is steep (also like the Nintendo switch pro) but I somehow have no issue with it if it lasts and keeps doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saved from boredom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely made work breaks more fun. Recommend a strong internet connection. Product works great even with my case on my phone. Got it at a discount too so it helps when I replace my phone in 3 more years

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    THE STANDARD OF MOBILE GAMING!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone is truly the standard of mobile gaming. Glad I bought one for my PlayStation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and my bf loves it. Really good item to get your kids or partner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little thing to have for on the road or just don’t want to get on console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    On the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best on the go gaming controller because i can play a lot that I have on my ps4 and i can play this anywhere, its just wow but over all this gaming controller is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I've ever bought for remote play with my PS5, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming on-the-go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Backbone is great for gaming on the go. It's hard to find time to play games at home with a tight schedule, so being able to play within my commute is great. Although, one complaint I do have which I am currently looking into are the thumbsticks. I do not recommend using the Backbone for FPS games or any game that heavily relies on accurate aim. Playing around with deadzones within games has provided some fix, but definitely would not recommend in that regard. It seems very similar to the Switch's thumbsticks, but ideally, the Backbone should go for more of an Xbox/Playstation feel. If later additions do so, easily 10/10 product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for my phone. Links directly to my ps5 so I can play remotely from anywhere as long as there is service or wifi. Would recommend for any person who wants to play their system on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets….interesting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I purchased on July 2. And today is Aug 21 and I’ve already had to do a warranty claim. The issue is when you open the controller, the ribbon cable instead gets messed up somehow causing the entire left side and joystick to become inoperable. Yet if you fully extend the controller then everything works just fine. Mind you it’s been a month. Moderate use 3-4 hours max per day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Useful, Light Weight, and Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mobile gaming. Super light weight and can hold for long periods of time. does need a few different subscriptions just to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality

    Rated 5 out of 5 stars

    I recommend if playing mobile games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good, buttons and triggers are good, joysticks feel nice. Easy pair with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Yessah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go handheld mobile gaming. I love the backbone UI and you do not need a subscription to play your favorite mobile games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, shipping was fast, item arrived with no issues, my wife is able to remote play her playstation, steam, and play her phone games with it, buttons feel nice and it fits her new phone very snug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable to play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly on iPhone 15 pro, I use it to play on GamePass it is very comfortable and you can charge your device while playing. Also work fine with CoD Mobile, RE8 and RE4 for iOS. It works with case installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for USB-C phones / software is not a value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use my iphone 15 pro max with this with no issues. I even was able to keep the case on my phone. I have the apple clear case that released at launch of thr iphone 15. I used both cloud gaming and remote play and I had a great time playing elden ring. No comfort issues wkrh controller grip. Only giving this 4 star tboigh becuse rhe backbone software is not worth the yearly cost considering what it does. Its nice to have all your games in one place and also benefit from voice chat within the backbone platform but for me, i have not friends on backbone.

    I would recommend this to a friend