Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 924 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 924 reviews
  • Rated 5 out of 5 stars

    Buy It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my husband and he was so thrilled to try it out and he loved it! He is self employed and loves taking it to work when he has down time or even in the car while I am taking the kids into doctor appointments. It really is a neat thing to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew what I was missing. This thing is awesome. It allows me to play my PlayStation library and Steam library on the go without any subscription cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great way to get your game on the road

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to take your ps5 on the go. Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good to play with !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the backbone! Don’t understand why I didn’t got one earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great controller that works as advertised!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller for remote gameplay while traveling. This has met all expectations! Once i get connected to my PS5, the controller does everything my controller does that is connected to my PS5. The sticks are tight and the buttons are very responsive. I would definitely recommend for any user cosidering the backbone controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Communication...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool, except that it Takes Over control of the PS5. So, if my son is playing a game and I go to a doctor's appointment and want to play something, it will Let me, Without saying anything, and Kick Him out of his game... It takes Priority to the PS OS.. at the VERY LEAST, it should PROMPT Me that the PS is currently in use, so I want to proceed anyway?... Then I could call my son and Communicate, instead of HIM calling ME to say I kicked him out of his game...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift for Gamers on the Go!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this controller as a Christmas gift to an 18-year-old family member, and the joy on his face said it all. He started using it immediately and has thanked me repeatedly.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Super Convenient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work a bunch and i take it with me for the downtime. It is slightly on the smaller side so having big hands makes it a bit harder to play your favorites. No furled finger gameplay with this. That being said it is the cheaper of its competitors so that put it over for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent my son love this Product easy pley games on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Version 2 works with cases as well.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Cool system.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is pretty cool, but the controls are small for my hands. I also liked that i could back and forth between both my xbox and playstation accounts. Even tho i got the playstation version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awsome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device i use it offten and its very covinent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels firm, made out of plastic but doesn't feel like it will break easily, a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing for gamers who grew up with controllers.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done about as well as can be expected, not super portable unless you carry a backpack or purse with you. But great for sitting on couch or laying in bed. Feels like switch/ps5 controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for streaming games and playing on emulators

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth it! especially if you can find it on sale

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing upgrade, especially with the iphone 15 selling points. i'm not sure what kind of games are out yet for the iphone specifically, but playing ps5 remotely has been a life changer for me at home. and using this as a controller for my mac games has been a nice change as well

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good handheld gaming remote ! Being able to have the ability to just pull your phone out anywhere and play most of the games that are already on your console is pretty sweet ! Play anywhere anytime you like and you can add friends, send invites and battle all over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone attachment controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to game on my phone using this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs a PS Portal lol

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the new PS Portal. Yeah whatever. If you have any old huge phones laying around just get this. Its cheaper and the phone you are using to plug in has a better wifi connection, LED screen and processing power. Only downside is that your phone is most likely close to 7" instead of the portal 8" screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT IS POSSIBLE TO PLAY AWAY FROM HOME

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, you need to download the PS app, the Remote play app & the Backbone app to access through the ps4 or ps5. I suggest you connect your console with an ethernet cable and leave it on or on rest mode before leaving, DO NOT leave it off. you don't need to leave the TV / PC monitor on. It is possible to play while being away from home. Not sure if every phone works, it worked on Samsung S24. Turn on "use mobile data" in settings on the Remote play app. If your 5g data service is bad it'll drop in frame rate terribly while playing, try to connect to a public wifi if possible,,,, i Love how I'm finally able to game remotely. However I'm not a fan of the back triggers, i keep using the R2 & L2 with my index fingers.

    I would recommend this to a friend
Sponsored