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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 912 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Its amazing...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone One PS Edition is and amazing device. It covers a whole bunch of game and you can literally use it anywhere you want. 4star due to having some features behind a paywall (streaming, button remapping, and some cloud games). Though this last part is not much of a deal breaker since you can access your PS, XBOX and PC games through their respective apps. The cloud service is more if you dont own a console! Menu / button layout: it might take you a few days before you can completely get used to what button does what, but its just a regular controller with a few extra features so nothing bad to say here... Grip: its not bad, though it could be better. For people maybe with small hands its perfect. For people with big hands (as myself) it a bit uncomfortable as the handle are slim and your hands will feel weird when holding it. Sound: guess it depends on the devices you use. I have Samsung Galaxy Buds Pro and i can tell you sometime it feels like i have full headset. Clear and heavy sounds. Guess it does support some sort of surround/ atmos audio (again depending on your device). Charging: It does have a USB C passthrough under he right hand handle. Have read that for some people it does not charge as fast as it depletes the battery (yes it does use some of your phone's battery for certain features) but in my experience Ive found thats NOT the case. Overall GREAT device for those looking for an alternative to a STEAMDECK, ROG ALLY, GCLOUD or ONEXFly. (yes yes i know, this is for phones and those are basically full-blown handheld PCs, but if you dont have the $ this is the way to go. )

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I’m overly satisfied great customer service along with quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Compatibility

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for almost two months now. It is a great game controller. Very easy to setup, plugged it in my samsung galaxy s24, detected automatically and worked nicely with my ppsspp emulator. It is much better compared to all the other phone game controllers that I have used. The buttons feel great, the sensitivity is good, seems very durable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Makes your phone a handheld game console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works great. It fits my S24 Ultra with a case and is easy to pull off too. Controls are good overall, very similar feel to a Nintendo Switch. Though it has a better d pad. One knock is you have to pay for the touch controls mapper utility and it does not work with all apps. Otherwise it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I made the right choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying the Backbone 1. I knew that the Playstation Portal was about to come out but it was going to be $100 more. I read about the Portal's limitations and decided to buy the Backbone. The portal is harder ro find, more expenaive and you'd need a very good quality wifi connection in order to even load your game. The decision was a no brainer. I would recommend this to a friend (as a matter of fact, I did!)

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, gen one I couldn't use a case and the subscription drives me crazy but with the second gen being able to use with a case, the style of the white PlayStation addition, and the updates to the paid app... So worth the extra money spent. And it works with Genshin Impact on Android!!! A must pick up for any gamer especially mobile or cloud gamers like me!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Controller to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little small for my hands so I recommend the other one its more comfortable to play

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    For the price, it could have been better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR - Unless you get it on sale, this left more to be desired for the price. Stopped working a year into light use. I had this controller for just about a year, I used it lightly, but I just returned it under my total membership because the left side of the controller just stopped working (a common issue with this controller apparently) I was going to get another one, but decided to go with the Gamesir G8 Galileo instead. Overall, this was a nice enough controller, I liked how compact it was, making it very portable to take with me anywhere. It allowed me to connect to PSRemote Play fairly seamlessly, which was a bonus for me, that and I appreciated the Playstation layout (and color). It was also a big bonus to me that I could insert my phone (Samsung Galaxy s24+) into it without removing the case, which was a big plus for me. The things that I didn't quite like was that after awhile, your hands would become fatigued from holding it. And although it would hold my phone with its case on, it always felt like my phone would slide up and down at an angle, so it never felt quite secure. That and the telescopic backing felt quite flimsy at times. The buttons and joysticks felt clicky and cheap at times, but that could just be my taste. The subscription to backbone is not necessary, so I wouldn't waste your money on that. You should be able to play any of your games immediately after plugging in your phone. Overall, the controller itself is nice, but for the price, it left me wanting more. I've since bought the Gamesir G8 Galileo as it's about $20 cheaper and feels sturdier and more customizable versus the Backbone. It's not quite as portable but the price difference and quality feels significantly better than it did with the Backbone. I'll do a review on the G8 after using it longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and awesome PS5 attachment !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was it on sale the design was excellent for on the go gaming and great to attaching for your smart phone. I definitely recommend this especially if your a on the go gamer or need a sub for new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. use it with my iPhone 15 pro max + apple case. Fits perfectly. knocked off one star for the joy-con like joystick, but this is much better than playing with the touch screen! Remote play with the ps5 works really well when Im sitting on the couch and my family is using the TV. PS portal may have a higher resolution screen, but this solution is more than half the price of that item.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a gift for someone, and they loved it 10/10 recommend you can play on the go all you need is your phone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    good for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my boyfriend who is always away at work and he loves it so much says it feels like he’s playing at home on the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go gaming. Really easy to use with iphone

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Compatibility

    Rated 5 out of 5 stars

    Love it. A direct upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons and sticks are responsive, feels like an actual DualSense. A direct upgrade from my Razer Kishi. Customizable cushioning allows use of a case. (Tip: use the thicker cushion for the left side of the device for the Galaxy Z Flip series, the magnets that holds the cushions together confuses the ones in the device, making thexphone think its closed.)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Compatibility

    Rated 4 out of 5 stars

    Good little handy gaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for mobile gaming via App Store, steam, ps, Xbox, etc. definitely an upgrade for comfort and phone fitting from the first generation. For the price I think it’s pretty decent

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gamer in the road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gamers on the road trips. Small and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it playing with it constantly great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on iphone 15, with a case by Dbrand I simply didnt use any of the controller’s adapters. Had to remove the ones on it. Works on all the games I’ve tried it on. Only issue I’m running into is when you try to charge and use it at the same time sometimes itll disconnect… might be the power source I’m using.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and easy to use device that can be traveled with. I enjoy using it when I need to be away from home for hours or days. Comfortable hand-held and audio is suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for Christmas for my boyfriend and he loved it takes it where ever we go great Christmas gift

    I would recommend this to a friend
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