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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Pro - (USB-C) - Mobile and Wireless Controller's excellent overall performance, comfortable ergonomics, and reliable connectivity. Many appreciate the quality of the buttons and the phenomenal battery life. Some customers have mentioned occasional compatibility issues with certain games. Overall, the controller seems to be well-received for its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 166 reviews
  • Rated 3 out of 5 stars

    Difficult to gain access to Xbox games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's just okay. I haven't been able to get to my Xbox games, yet this seems to be a bit more difficult than they make it look. So far, it keeps trying to make me purchase the backbone subscription to play any games worth playing. This was not what they made the device look like from the adds and they make it look simple to get to your Xbox and PlayStation games, which so far it is not, but I am still working on it. If the device needs their subscription to be able to play most games, then it is a waste of money, but in all fairness, I am still trying to figure it out completly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s my primary form of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally haven’t played on my TV since i purchased, with access to cloud gaming and remote play it makes it so easy to play games wherever you are. it’s lightweight but not so light that it feels cheap. The usb pass through for charging is amazing and I can game for hours (provided my WiFi connection allows it)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fortnite Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. Exactly as advertised. Makes me a beast on Fortnite when playing on my mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone Pro has exceeded every expectation I had when i purchased it. It runs smoothly with my s24 Ultra and am able to play any of the major titles that are allowed through cloud gaming yo my phone. The future is here!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love it. I initially got the backbone pro for $200 and it was something too expensive but then I learned about this and I'm totally satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone pro!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome and worth the price. I got no problem with it besides the subscription for more benefits of the backbone pro app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought this forever ago, plating retro games on my phone has never been better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband, he’s a very techy kinda guy and really enjoys it . Pops it during his breaks at work, ( even when he’s “working”! ) jaja

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Well Built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Love the pro style controls. Connected easily to phone. Being able to use with current FPS is nice without missing controller feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better phone and tablet play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the BackBone! I love that I can now play Fortnite, as well as, other games on my phone and tablet. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Mobile controller you can buy currently. The thumbsticks are great and the larger grips are nice for adult hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for my smart phone. The only con i jave is with my protective case the usbc is a bit short of making connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Worth a try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its okay nothing special does what it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone Pro works perfectly and has superior performance over the orignal model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how just a controller makes a huge difference when playing mobile games, definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best mobile controllers ive used. They stepped it up with the pro version. I like the thicker grips. The sticks feel more fluid too.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Upgrade complete

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade. Bigger thumb analago sticks and back buttons with bigger handles. Battery life is amazing, and this is a beast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, one of the best controllers out there .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweetness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set up and start playing! Love being able to play games on the go! controller is pretty light weight and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON LOVES THIS. HE CAN NOW PLAY HIS VIDEO GAMES WHEN HE'S NOT AT HOME. THE GRAPHICS ARE GREAT AND IT'S EASY TO SET UP AND PLAY.

    I would recommend this to a friend
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