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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Pro - (USB-C) - Mobile and Wireless Controller's excellent overall performance, comfortable ergonomics, and reliable connectivity. Many appreciate the quality of the buttons and the phenomenal battery life. Some customers have mentioned occasional compatibility issues with certain games. Overall, the controller seems to be well-received for its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 166 reviews
  • Rated 2 out of 5 stars

    flawed design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a few months, same problem keeps happening. L2 is stuck depressed even though button looks fine. the ribbon cable gets damaged from opening and closing. controller itself works great, but i know these were designed to break. had to order a 10 pack of replacement ribbons because this is my 4th one. after backbone sends you a replacement, they dont allow you to warranty that replacement. i enjoy using it, but the fact that the same exact problem keeps happening after many generations means they only care about money. tried to replace with razer kishi but it doesnt work as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device. I would recommend this if you love gaming on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the mobile gamer who wants to be competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Money Well Spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it and uses the backbone everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must get the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buy the backbone pro and been great on playinh games on my phone on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Approved by my son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his Backbone Pro. Best investment ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice grip and full size feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice feel. Only gripe it should come with the carrying case. Love the setup for ps remote play on my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back Bone Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming accessories I've bought to date. Highly recommend buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get me wrong, i enjoy the purchase. That being said the speakers alone are almost a good enough reason to not buy it. Then with the known issue of the left bumper causing issues in game. Red dead it scrolls my inventory and changes weapons on me randomly. Other than that i have had zero problems and it was totally worth the purchase. I use it almost daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! But you can’t really use it with a case for a galazy z fold 7 but thats okay, we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and easy to use. Able to easily take in the car and to long events.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSN workaround needed, but works great otherwise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason it's not getting the full 5 is because it does not play well with playstation, you have to buy PS branded one, but there is no PS branded backbone pro. Luckily there's a workaround with PXPlay, but you have to buy it separately. Still, works exactly as advertised, lots of fun and very convenient to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun product, easy to use and easy to set up. Just be sure you have a good phone to use it with.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice joystick!! I recommend this joystick !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agreat for using your cell phone as a mobile gaming device. easy to setup and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pick up process was great as well as the backbone!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Backbone Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use light. And syncs up quickly. Great for cloud streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality..happy with purchase, worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wifes birthday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice worked perfectly shes a gamer and she loves it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this. He takes it everywhere with us and it keeps him happy.

    I would recommend this to a friend
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