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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Pro - (USB-C) - Mobile and Wireless Controller's excellent overall performance, comfortable ergonomics, and reliable connectivity. Many appreciate the quality of the buttons and the phenomenal battery life. Some customers have mentioned occasional compatibility issues with certain games. Overall, the controller seems to be well-received for its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 166 reviews
  • Rated 5 out of 5 stars

    His backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this. He takes it everywhere with us and it keeps him happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty cool versatile able to pack easily on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An step up from the Backbone Gen 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick swapping from phone to pc with bluetooth and the ability for the grip buttons to remember their bindings are amazing. An upgrade from the Razer Kishi Ultra since the extra buttons don’t remember their bindings when connected to a pc. I wasn’t sold on the bluetooth feature at first, but it has grown on me, and the larger joysticks are far more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect IPhone Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my iPhone 17 pro max especially the back buttons !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present and my grandson was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Backbobe One controller but I have been having a problem with Blizzard's Diablo Immortal. I kept getting banned weekly saying Im cheating by using a third party software. Backbone can you please work this out with Blizzard?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple original Backbones and this one is truly a step above. I game on my ipad and iphone and the ease of use and quality of the controller is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice my 15 yr old son likes it and best buy is very gud on returns my son broke the stick on the controller the same day I purchased it went to return the next day and I didn't have any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Overpriced but good product overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but it’s ridiculous that you only get a 7 day free trial of backbone+ after spending $170 on a controller. At least give a year free or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice presentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet for a present it looks nice heard a lot of good stuff about it hope he likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, convenient, easy to use with an iphone pro max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade if you can afford it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to buy this when it was on sale and it’s definitely worth it if you can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ps version.. true wireless gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely happy with the purchase. Glad I went with the Xbox version. Ps versions have to be on the same internet. CANNOT PLAY AWAY FROM HOME OR SYSTEM. Xbox is 100 percentage remote anywhere gaming. Input lag on some games not all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing to use this when you are traveling and still want to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift option for teenager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome .. grandson loves it ! Great price for the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s okay could be better and cheaper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First backbone it feels good and well built. Don’t really understand the backbone app but other then that no problems using NVIDIA app for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best gaming on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I had many controllers throughout my experience of gaming but sometimes i want a gaming on the go this achieves that gaming feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It’s much thicker than the previous model and fits in my hand better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unnecessary buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as expected, not been used, on a drawer, only used one day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backbond Pro 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I was looking for, it feels very good when you use it for the first time ... I recommend it x

    I would recommend this to a friend
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