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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2228 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,228 reviews
  • Rated 5 out of 5 stars

    Updated my vehicle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vehicle is a 2014 model so doesn't have a built-in display for GPS or backup camera. I am using the GPS feature on my phone so that is no longer an issue but the availability of a backup camera was still missing. After doing some research on Best Buy's website, I could see that there was something that looked like it should work for me. I ordered it along with installation. It was scheduled for yesterday. My vehicle was in the shop promptly and an hour and 15 minutes later, I was on my way and very pleased with the product and the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Geek squad prior to my appointment to verify they would be able to install the camera I picked from Amazon. Geek squad person was very nice and looked up the item with me and let me know what additional items I would need to get for installation they were not included in the package. Installation went well within soured time. I love my camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent were very professional and answered all questions. Installation was fast and worked great. Service was excellent as I have been using them for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Audio Installer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my aftermarket audio gear from the Best Buy in Port Charlotte FL. Seaton had previously installed an aftermarket system in my Porsche Boxster and did an outstanding job so I had high confidence he would also do a great job installing another aftermarket audio unit in my Corvette C5 z06. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist who installed my car was very efficient, kind, and patient. He also took the time to explain the different back up camera brands and gave detailed input into how each would work with the specifics of my car. Really appreciated everything he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, knowledgeable techs. They got it done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head unit, Steering wheel mod,USB & Back-up cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denver & Ian where very helpful and knowledgable about the equipment and installation of my system. I waited to review until my full system was installed.(had to wait for the back up cam to be delivered). They helped me choose the right product and installed it flawlessly. Everything works and looks like it was OEM installed. Though I cant say ive had a bad experiance in the store itself, this by far is the way all associates should interact with customers. I will refer anyone who needs a stereo install to them. Since the install has been completed, Ive received nothing but compliments. Thanks guys!! keep up the excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and friendly plus competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up Camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great, amazing night visibility. I would recommend this camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never, Ever have I received better Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my rear back up camera was a wonderful experience. Not only did, Rubin a Geek Squad employee in Snellville, GA provide me his expert opinion on which back up camera best suited my SUV, but he was correct! I could not be more pleased. Rubin was courteous, respectful, thorough and very efficient during this installation process. It is because of Rubin, that I recommend Best Buy for any car installation needs. Rubin in Snellville, GA has set the bar high for Geek Squad employees but I am confident that if Best Buy chose Rubin, they know to hire the Best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Car Stereo Installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed perfectly and in working order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo with back up cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a touchscreen stereo installed with a back up camera for my daughter’s car. I’m extremely happy with the install and their professionalism. The install appears seamless and clean, like the car came with the stereo from the factory. Very happy with their service at the Brick, NJ store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a backup camera to go along with my navigation system on aused van i bought recently, as it has many blind spots while backing. I had best buy technician install at the same time as my navigation system. All of the wires are hidden and the camera works very well. Thanks Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little hard to get an appointment, but the staff were excellent! I didn’t have some of the equipment needed for the installation and they went above and beyond to walk me through options and installed the equipment efficiently and correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a car that triggered difficult to see out. The back of this has become an excellent aid for backing up and backing into places that normally would be difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent As expected They were f4iendly an very informative for the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back up camera instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noah did a great job. Very professional. I would recomend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing my bacu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an 04 pickup that has never had anything but factory equipment. I decided to update to a better stereo and since my pickup sits high I decided to get the backup camera. It was a lot of work for the installer but he did it without any complaints and he did an excellent job. Everything works great and I would definitely recommend anyone to get an install there. We decided to take my husbands truck for a new install soon since they did such a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and its very secure on the back bumper

    I would recommend this to a friend
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