Customer Ratings & Reviews

I purchased a back up camera for about $30 on amazon based on the reviews and it was a great purchase. I had Best Buy install is along with a Pioneer radio I purchased for my 2009 Honda CRV and it's been great. I really enjoy driving the car now more so as I can use the handsfree phone and back up camera. They did a great job on the installation. I would recommend it even though it was a bit expensive for the installation. With a lifetime installation warranty, I don't have to worry about it if something goes wrong with the install. Camera is a different story.

good product but did not fit my needs it would make rear view mirror fall

This was my second truck to have Best Buy/Geek Squad do my step install for me. They always do a good job and they don't over charge for the install. They will also recommend any parts necessary or parts that will be better for your overall system. I will definitely go back for my next vehicle as well.

Installers were fantastic. Answered every question, no problem.

I had installed an aftermarket PYLE DVD and GPS system in my 2006 Sienna myself a year ago but didn't add a back up camera. I purchased a Remote Start system from Best Buy and the Total Tech Support to save on installation costs. They threw in the extra labor to install a back up camera and hook up the steering wheel controls as part of the Total Tech Support service. This is on equipment I didn't even purchase from Best Buy. I would have eventually done it myself but it would have taken 10 times as long. The tech did a nice clean install in less that a day.

The install was done perfect and looks great in the car

Excellent service I recommended 100% good attention

Best Buy Technician/agent mounted all devices carefully. Also the warehouse Manager provided professional assistance to ensure radio components and rear view camera would be installed to my satisfaction. The system was tested with positive results after installation. Additionally, the Agent gave me a brief but clear explanation about the radio and camera operating features. He also gave me the removed original radio. Thank You!!

Before adding this backup camera I always felt like I was going back in time whenever I had to drive my suv. Something as simple as adding a backup camera and radio system with bluetooth makes all the difference. Now it feels like I have a modern vehicle and to be honest, upgrading the radio and adding the camera is a lot cheaper than having to upgrade the entire vehicle.

This is the first time I have used the Geek Squad. I had a backup camera installed on my Jeep Wrangler 2015 along with replacing my factory installed sound system with an apple car play compatible Sony system. The price was right and service was excellent.

Outstanding service, very knowledgeable tech support

Dope camera, clear picture, better than the factory one I had. Great price too.

The guys at Fairfield mall bestbuy are top notch installers. Very professional, informative and courteous. And something I had never seen before that made my day, thebyoung man was working in exotic skinned boots. (Only people who love these will understand)

Installed my truck back up camera and explained all about it.

We had to replace the stereo in our 2005 Honda Accord, and were utterly confused. Advised by our mechanic to go to Best Buy, our initial visit was characterized by the installer immediately narrowing down our choices to a few compatible mfgrs. Then, he found a BB video further advising on quirks of installing units into the 2005 Accord! Though we got confused several times in ordering-purchasing all the components the two installers were very patient and polite. The install was finished in the promised time frame and the stereo and back-up camera have worked very well.

Left car for 6 hours of install work on stereo unit, back up camera and speakers. Done in 4 hours! Everything installed beautifully. Had to ask to be shown where lines were from back up camera to stereo and was very pleased to see the quality of professionalism that had been performed. The Happy Valley shop is definitely the place to get Best Buy install work done!

They didn't have the camera when I went in to set up an appointment,. They Ordered one for me through Bestbuy which I paid for at the time the appointment was set up. The problem was the delivery was delayed three times. They had set up an appointment for Monday and still no camera. I called and explained the problem. Luckily they had received their order for cameras. I talked to the manager and he let them install one of their cameras and I was able to bring my camera in after it was delivered without having to pay for two cameras. I really appreciate the manager working with me.

The camera plugs into the stereo I purchased in December 2021 and it works great. According to the manufacturer website the camera would not work with the vehicle I purchased it for. The Geek Squad tech said it was compatible and it does work. Drew and his team at Best Buy, Huntington, WV do a great job.

My experience was double-edged over all satisfied.

Installed backup camera when I updated the head unit and speakers in my 2007 4Runner. Best Buy did a great job installing everything at a very reasonable price. Unfortunately the backup camera failed after about a week but the parts and reinstall action are all covered by Best Buy warranty so I’m hoping all will work out in the end.