Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 2216 reviews
(2,216 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great door handle backup camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I got this camera installed. It’s helped me out a lot. Works great, has the lines to make sure you know how far to backup!
I would recommend this to a friendRated 5 out of 5 stars
Best Service in the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two words for service Quick and very profession I have been using this services from last 8 years and its one of the best in the market.
I would recommend this to a friendRated 5 out of 5 stars
Quick, clean installation of backup camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a backup camera on Amazon, but didn't know how to install it without having wires hanging all over the car. The Geek Squad did a great job in under an hour for $130 plus tax. Thank you, Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Great job guys! Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad added a back up came for me and they did an outstanding job. Can’t even tell it’s an add on.
I would recommend this to a friendRated 5 out of 5 stars
I was more than pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, knowledgeable and courteous staff. They helped me to find and order the right product that works best for my daughter’s car.
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience, the technician was able to c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience, the technician was able to complete the installation very quickly and it looks very professional
I would recommend this to a friendRated 5 out of 5 stars
Backup camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech team installed the camera at the same time as my new radio. Like the lines showing where you are going. Good image in the dark as well
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Landon did a great job installing my stereo! He was quick and very informative. I’ll be going back for all my installation needs!
No, I would not recommend this to a friendRated 5 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good backup camera pretty clear a little big but nice.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did an amazing job, the stereo is working great and sound quality has definitely improved.
I would recommend this to a friendRated 5 out of 5 stars
First Backup Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m Very happy with this camera. The picture is very clear. It adjustable for better viewing for your preference.
I would recommend this to a friendRated 4 out of 5 stars
Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did a great job. He made cabling nice and neat.
I would recommend this to a friendRated 2 out of 5 stars
Expected Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a backup camera installed at Mueller location. Realized after the install, that the installer failed to re-install 4 screws that hold the dash together underneath the radio head unit. I've had several installations done by Best Buy in the past and they have done a good job. Not so much on this one. At least the camera does work. I was able to find replacement screws and put the dash back together properly myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Improper installation caused interior water leak!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The genius geek squad failed to route the back up cam wiring through the weather proof wire insulator in the back hatch of my suburban... instead they were lazy and ran it in bewtween the seale, causing a gap for rain water to enter the car. As a result my rear carpet, speaker and cargo area are soaked and smell musty. I love paying someone to do a job that requires me to fix their carless mistakes on my own time. My vehicle is now damaged due to their lazyness. As a result
No, I would not recommend this to a friendRated 1 out of 5 stars
Camera works good, but HORRIBLE initial install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works better than my factory original factory camera (10 year old vehicle) but the installation was VERY shoddy. Took pictures and video of the install work. Went back to Best Buy and it was finally installed as it should have been originally but I am still after 1 1/2 months trying to get reimbursed for a service bill at the dealership for my ABS light coming on due to wiring behind the radio.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Installation Clowns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait 2 weeks for them to finish the job. They aren’t mechanics they are Bozo Clowns with their finger up each other’s back doors.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scattered my car prints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I order car dam and installed in bestbuy today. When I come back home I find my car back hood print Was scattered.
No, I would not recommend this to a friendRated 5 out of 5 stars
Got it done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sadly can't remember the name of who installed my rearview camera, but over a year later and there's never been any problems. Shoutout to him for also showing me how to use Carplay & Android auto on my dash
I would recommend this to a friendRated 5 out of 5 stars
Professional Service and Customer Oriented
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my laptop in for an annual check-up and installation of software upgrades. Professional work completed BEFORE promised date. Consider the annual service contract for your purchases - worth every penny. Geek Squad service had GREATLY improved over prior years!
I would recommend this to a friendRated 5 out of 5 stars
Process was quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help finding a good backup camera and a worker their (i didn't catch his name) helped me find the best fit camera for my car, and schedule an install for me. it's worked very well for me and the automotive center did a good job getting it installed correctly and i've had no issues with it.
I would recommend this to a friend
