Customer Ratings & Reviews

I had Best Buy install a radio and backup camera and it was done in perfectly.

TIgnition that assisted me in all of my transactions in the last three months professional courteous you kind he was knowledgeable of the process and the equipment that was being installed I especially like the fact that he paid attention to my family and their questions and needs in addition to getting the job done and having it done properly, so I'd just like to say thank you for hiring people like him and keep up the good work

Excellent service, explained everything. Service was completed in a very good time frame.

Great works well no issues. Love display and touch friendly no lag time.

This was an add-on to a car that didn't come with backup camera. the installation was done professionally, and it works great

My wife was given a car back-up camera for her birthday. I couldn't do the wiring so we called Best Buy to see if they would do the installation. Online we were given a date, time and location to have this done. All went well and the best part was they charged us nothing because we have Total Tech support! The only problem we had, the reason for me not giving 5 stars, is that the next day the camera's screen fell off the pedestal leaving it hanging from a wire. This is probably due to the product not the installers but we checked with Best Buy and were told they would fix it. On the day we were told to come, they said that they couldn't fix it because there were no experienced techs, only learners. It seems they couldn't give us a time or date to come, so we've resorted to using command strips and super glue. We're very happy our Total Tech program covers everything, even in our cars, but disappointed with the follow up.

I went back to Auto Equipment looking for a Garmin 65 GPS and Back Up Camera and Adian happened to be back there working the sales floor and walked me through ALL the Pros and Cons of each option of GPS units and Cameras. Adian Also Advised Me that since I had just purchased the Technical Support Package for our Laptops that ALL Auto audio Installation would be FREE. I purchased the Garmin DriveSmart 65 and BC30 Camera and made the appointment for Installation. I brought my 2002 Subaru Outback on a Saturday Afternoon and Adian took care of all the wiring, hiding the wiring and the installation of both units. This week I will be talking to him again about doing my registration because the procedure from Garmin and Garmin Express for the End User is Ridiculous and vendors like Best Buy should demand that be changed by Garmin. Adian Is GREAT.

Not a lot of Best Buys do car installations which I didn't know. The folks at the Schaumburg store were great. Think I dealt with two different people from purchase and scheduling to installation a few weeks later. They explained how parts would be mailed to me and I got lots of updates. Quality of installation and walkthrough was good too. Finished in the exact time they said it would take.

My technician was really great and knowledgeable about my installation of new radio and backup camera. Works great.

Installation looks amazing. The squad was professional, fast and polite. Loved my experience.

He is the best technical advisor around, he help me with all my issues

Excellent care at the Best Buy automotive area. Looking forward to travelling now with my new monitor and camera!

Aldil did a great job on the install such a great person.

Great experience the tech was amazing and did a fabulous job! It looks like the radio amd camera were stock to my car!

The installers at the Surprise, AZ Best Buy did a fantastic job putting in our car's back up camera. They were both personable & professional.

Awesome work! Though I had to go back, y'all found a better connection and not a problem afterwards

Best aftermarket backup camera on the market! Even better customer service! This camera kit has everything you may need for a amazing and seemless install, the build quality is top notch and the image quality is truly HD and beautiful! In terms of customer service, the technician was professionally and completely the nicest and friendliest, the best assurance was that he is a certified electronics installer, which give me confidence to say that I got the best installed ever.

Very good install and quick will come again Very knowledgeable about what they are doing and explained as he did the job

Very knowledgeable. In store sales weren’t great but installers knew their stuff.

I didn’t purchase the camera. In the store, I returned the camera due to price for installation.