Customer Ratings & Reviews

Amazing printer with filament dryer on the ams. Took forever to arrive, the box arrived dinged (but all good with items inside), support was bad when I contacted them about wrong pickup dates at store.

This is not an entry level printer and i think needs slightly above entry level knowledge. I love this piece of equipment. Bambu truly has an excellent and user friendly line up.

After extensive research into 3D printers, I ultimately chose Bambu Lab because of their strong reputation for quality and innovation. Wanting to future-proof my setup, I skipped the smaller models and went straight for the H2D, a significant investment at around $2,500. I figured if I was going to do this, I was going to do it right. The printer arrived and I stored it safely in my basement until I had time to unbox and set it up, about 16 days later. After carefully unpacking it (which took about an hour), I powered it on and began the initial calibration. That’s when I hit a wall. The printer threw a Z-axis obstruction error right out of the gate. On closer inspection, I found the Z-axis bar completely dislodged from the pocket it’s supposed to sit in. This wasn’t a calibration issue, it was a mechanical failure, straight out of the box. To make matters worse, Best Buy's return window is only 14 days, so even though the printer had clearly arrived defective, I was outside of the return policy by just two days. I opened a support ticket with Bambu Lab, and I haven't received a response, other than the automated one. So now I’m stuck with a $2,500 machine that doesn’t function, can’t be returned, and so far, can’t be repaired either. This experience has left me extremely disappointed, not just in the product, but in the lack of post-purchase support for what is supposed to be a premium brand.

This printer met and exceeded all my expectations. I have about 5 years experience with 3-D printers/printing. I've experienced a lot of the pains and frustrations that come with that journey, and can deter most from continuing with 3-D printing. I've owned several printers in the past and they had their pros and cons. I was hesitant to purchase this for several reasons (mainly cost, but also concerns of being locked into a closed ecosystem). I studied several competitors, but eventually settled on this one. That was the best decision I ever made. I have owned this now for a little over a month and have over 400 hours on the machine. I have not experienced a single failed print. I have not had to tune the filaments or do any adjusting to settings. Every filament I have thrown at this (polymaker, bambu, elegoo, and generic brands) worked beautifully off the default profiles with no adjusting. The only issues with prints that I did experience, were completely my fault by ignoring warnings that it gave me. And even then they did not fail, they just had a lower quality than if I had listened to the warnings. The fit and finish on this machine is top notch. From the very beginning with even the well thought out packaging, the unboxing and setup were all a breeze. You can have this up and running in a very short amount of time. The touchscreen interface, the UI and overall experience is in my opinion top of the line. You can clearly see what the machine is doing, where the filament is going/coming from, the colors being used, the metrics of the chamber and nozzles. The remote monitoring from the app is great, and even slicing from the app is a game changer. You do not even have to slice files on your pc when using models from their proprietary repository (makerworld). Just choose you're linked printer via wi-fi, choose the model and hit print. If any one out there is unsure about this printer, don't hesitate. The performance, quality of the prints and overall experience are as advertised. Yes, it is an expensive piece of machinery, but in my opinion it warrants the cost.

The larger build plate, dual heads, and the new AMS2 system are the winners here! Bambu has done it again by creating a printer that practically works right out of the box. Mine had the "rod issue", where the guiding rod was misaligned, but a few turns of an allen wrench fixed it up easily. The newest batch doesn't have the issue. Know that to really maximize the potential of this beastie, you should consider getting a second AMS2, as the first one feeds one head, but only a single spool feeds the second head. Two AMSs attached to this provides 4 colors per head for 8 color prints which is just tremendous. The new updates to the Bambu software makings using the new features of the H2D that much easier. I'm super happy with my purchase, and though the price tag is a little hefty, having something just work, and continue to work, with minimal effort is worth the extra dollars in time saved and reduced frustrations. Competitors may have a less expensive price tag, but in this case, you truly get what you pay for.

Easy setup. Flawless prints so far. Not my first 3D printer but by far the best. 2nd Bambu printer.

Smooth, quiet and trouble free. Well worth the price tag. Clean prints with very little human intervention.

This is my 2nd Bambu Labs Printer. It is without a doubt the best there is. No issues, Just works, and works perfect. Easy to maintain. It’s a little pricy, but worth every penny. The larger size it great for big prints. I can’t say enough good things about the printer and the experience with Best Buy on the purchase… After several months, I still have no complaints.

This thing just works. You watch the videos and are a bit skeptical. But it just does its thing. I've got 125 printing hours on it and the only problems I have had were not realizing I should print TPU on the textured bed. And i broke off a piece of ABS filament in AMS and had to take a couple things apart *that were make to take apart) and put them back together to get it out. So far. ABS TPU 90 PLA PETG have all just printed whatever models I threw at them off the internet and I had a couple models I made that turned out exactly as intended. Big bucks but you don't lose any time with setup-trouble shooting-re-printing half way through. My favorite so far was a complete set of D&D dice at 150% normal size. came out pretty much perfect and I can read them from accross a table now.

This printer i mostly got for the build plate size which has not disappointed me yet. The print quality is great, and i plan to use it for a good amount of time.

setup was quick, and easy. this is my 3rd 3D printer. dual colors are so fast since it has a dual tool head.

Love this printer!! Easy to set up and quiet to use. The black roll of filament isn't as smooth as the others, but seems to change colors without issue.

Awesome prints right out of the box. Easy setup no issues

Works flawlessly right outta box Very impressed by 3d printer! Definantly worth its value!

This machine is impressive in so many ways. It's faster than I expected and the print quality is really nice. The most impressive thing to me was the automation and smarts of this machine. Even the tiniest issues are caught and displayed with accompanying error and troubleshooting messages. I forgot to take a piece of tape from the rear vent when I unboxed it and it warned me that the rear vent was being blocked from opening. It detected print failures early and automatically stopped. It even recognized that I put too long of a PTFE tube to the AMS 2 Pro. It really does make sure that you won't make a mistake or have a failure. It's also quiet. Now, you can definitely hear it, but it's more like a background hum and not obnoxious. Overall, it's great and extremely impressive.

My family and I have loved how quiet and quick this thing prints. We’ve only had it for a few weeks and still figuring out the best settings but printing right out of the box has been stellar. Waiting to see how this will hold up longevity wise and maintenance/replacement of parts. I recommend for high quality printing. The two nozzle game saves filament and time!

Excellent product, I love it I recommend it to everyone.

Heres what i love. Duel heads. Beautiful results, ams pro drying capability, . Having the lazer and cutter up grades i thought would be nice. Not so much this is my second machine. And still have had problems, sensors. Beds, frustrating. Im waiting on parts from Bamboo. BEST BUY IS THE WAY TO GO WITH TOTAL CARE PACKAGE.

I’ve been using the Bambu Lab H2D printer for a month now, and it has exceeded all my expectations. From the moment I unboxed it, the setup was seamless and intuitive. The print quality is exceptional — crisp, detailed, and incredibly reliable even on complex models. What really sets it apart is the speed and multi-color printing capabilities. There was an issue with missing parts that best buy resolved. I had to re purchase the AMS from microcenter. The AMS system works like a dream, making multi-material projects hassle-free. It’s also surprisingly quiet for how powerful it is. The software integration and cloud control are just icing on the cake — super user-friendly and constantly updated. Bambu Lab clearly understands what makers want: precision, ease of use, and innovation. Whether you're a hobbyist or a serious designer, this machine delivers professional-grade results every time. Highly recommend!

Great product, easy to set up. Pretty much plug and play. Prints right off the bat.