Main Content

Customer Ratings & Reviews

Bang & Olufsen - BeoPlay H9i Wireless Noise Canceling Over-the-Ear Headphones - Natural-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 49 reviews

78%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 49 Reviews
  • Rating: 5 out of 5 stars

    Comfort and beautiful sound

    Posted
    B19R84
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality on these is great but the highs can be a bit too sharp on certain songs. If B&O works on that issue these things would be perfect. The sound staging makes you want to keep listening to music for longer periods of time. Comparing these to the sound of sony wh-1000xm2 and xm3, beats studio 2 and 3, power beats 3, beats x and jaybird x3. The sound these H9i reproduce makes you want to somewhat ditch the rest. In case you have any of those headphones, as a reference you can count on the H9i having a greater, fuller and wider soundstage. Wearing them side by side, one after the other. The difference in sound quality is very noticeable. Except for both sonys and the beats x, the rest are louder than the h9i at their highest setting. The sonys are somewhat around the same level in volume at the highest setting with the h9i and the beats x might be just a tad louder but not enough to tell a big difference. You'll notice how muffled the power beats 3 are, how harsh the jaybird x3 sound is, how centered the sound on the xm2s and xm3s is, how distorted the sound from both beats studios can get and how close to a better sound the beats x got compared to the h9i. While listening to bass heavy songs you can enjoy distortion free low end wide sounding bass on the h9i. It's just amazing how these can reproduce that low frequency without any bottoming out, pops and crackling noises. Comfort wise the xm2 are not as comfortable as the h9i but the xm3 now with the wider cups are a step ahead of the h9i in comfort. Even though the h9i somewhat sits on your ear instead of covering it all like the xm3. It is still very comfortable and causes no heat. Now for bluetooth, the h9i can be a little tricky when stepping away from your connected source. You might get some drops here or there if you decide to get a wall between them and your device. Battery life is great and no issues at all. Most might go for the new xm3s but everything else aside and just focusing in sound, the h9i are way over the rest......except the Bowers & Wilkins Px but that's a whole other review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Sound, Top-Shelf Workmanship

    Posted
    Pangloss

    These are the best sounding Bluetooth headphones I've heard with ANC off. Transparent and neutral, a very WIDE soundstage and without the ridiculous bass-heavy response of some headphones. With ANC on, the sound stage compresses a bit and the audio quality degrades a little. For me, this is a non-issue, since I only use ANC while traveling on planes & trains...once a month or so. The ANC itself is very good but not in the same class as the Song WH1000XM2 but they are pretty close and the H9i's have superior audio performance to the Sony model. These headphones are unbelievably comfortable on my head. I can wear them for five hours straight and never feel any discomfort. Unfortunately, the same could not be said for the B&W PX, which I tried first. Build quality is superior to everything else I've seen, except for B&W. That company's products are in a similar class to B&O. The thing which finally sold me on these cans is that the battery is user replaceable! If I'm spending this much money on a set of headphones, it should have a user-serviceable battery! I have no idea why other companies don't go the same route...this should be standard fair on all high-end headphones. To sum up, if you want a premium headphones with a wonderfully detailed and more or less flat response, high-quality build materials and plan to not use ANC all the time, you will be extremely happy with the B&O H9is.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expensive But Sound is Amazing

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall these headphones sound great and look classy. I have used them during commutes wired and wirelessly. The sound is louder wirelessly by a small amount. The design is premium and they are not heavy on the head or ears. The sound is very clear with excellent bass response. Almost every track I've listened to I heard something different that I never heard before. The sound is perfect. The noise cancellation works very well. On other high-end headphones that I've owned when the volume was at max and the noise cancellation was active the sound was terrible and distorted. While in the store I also tried JBL noise canceling products to see if they had the same issue and I can report indeed they did. The touch response on these headphones is very responsive and accurate. I recommend disabling the auto pause feature of the headphones which is easy to do. Simply put the headphones in pairing mode then double tap on the right ear cup the indicator will turn red letting you know auto pause has been turned off. The reason I recommend the feature be disabled is it's not the best and several times it would pause my music even though I was wearing the headphones on my head. Overall I am pleased with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Premium, period.

    Posted
    HTJ1
    • My Best Buy® Elite Plus MemberElite Plus Member

    I will start with I am not the most experienced audiophile, but I do consider myself to be an enthusiast. I also had a strange set of criteria when searching for headphones. ANC was a perk and not a requirement, so the fact that Bose and Sony's offerings have better noise cancelling didn't bother me. The H9i's do have good noise cancelling but sometimes they have trouble processing highs out. Definitely not a deal breaker. What sold me on these headphones was the whole package: premium build, amazing sound quality, up to date feature set, removable battery, passive playback, AND audio over USB for the computer. They are more than just ANC headphones, they do great at a lot of other things as well. But the number one reason I chose these and stuck with them is the over all quality of the product, the appearance, materials, and feel is unparalleled. I 100% recommend these, if you aren't looking for the best, no debate ANC headphones, then you have to get the Sony XM3's. But these are the whole package that Bose and Sony can't touch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best ANC headphones on the market

    Posted
    yoyolaser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Considering the overall build, sound and ANC quality, this is the best headphone I believe you can buy today. ANC is definitely not as good as the Sony 1000xm2. In my experience, Sony completely knocked out almost all low mechanical humming I get in my office. It also muffled the chatting sound around me quite substantially. However, I felt that the sound quality was too flat for my preference. The build quality also fell way short comparing to B&Os. When you wear your headset around the neck, the rough plastic edges around the headband area really starts to cut around the side of your neck. Also, the resistance for the headband adjustment was way too loose. I had to constantly readjust every time I put the headset back on. Lastly, Sony’s get hot around your ear very quickly, and the ear cups were very uncomfortable. H9i’s on the other hand has crazy comfortable ear cups, perfect clamp force, amazing build quality and sound signature. The only thing it falls behind the 1000xm2 is the ANC performance. If you can find the h9i on sale, I wouldn’t hesistate buying it over the Sony’s. Especially when you consider that h9i has user replacement battery and super easy to replace ear cups.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Headphones

    Posted
    lucky7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The sound quality is as good as any other product I've tested including the most highest priced. I own a pair of STAX - these B&O's are as good. The touch functions work as described. The feel of where the earpiece can be touched to activate certain functions requires some practice. The touch-volume adjusts from no sound up to loud enough to enjoy music or other media audio. I like this function very much. The quieting is dead-full quieting. In full quiet mode, with NO audio playing in the headphones, you will not be able to hear a person standing next to you talk unless they shout. Once audio is present, all sounds outside the headphones disappear. The only issue I have is that no power supply was provided to charge the phones - a charging cable but no supply. I called B&O about this and was told they deliberately did not provide one thinking most people have access to a 5v USB charger. For the price of these headphones, a charger should have been included.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    These are great headphones!!!

    Posted
    GW44
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased these as a birthday gift to myself. My son has the Bose QC35-2 headphones which are good headphones as well. We decided to do a side by side comparison. Other reviews stated there were issues with the Bluetooth setup. We did not experience any problems with that. We were aware that the headphones do not come with a case so we were prepared to purchase one, which we did for under $20.00. After our sound comparison he soon realized that you can certainly hear the difference. We synced both headphones to the same iPhones set at the same level and played the same song. From our small sample size, five people, all could hear the difference. The Bang and Olufsen’s out performed in sound quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pricey but worth consideration

    Posted
    ChetWeller
    • My Best Buy® Elite Plus MemberElite Plus Member

    Compared to other similar headsets, it’s a little heavy (bose QC35, Sony 1000mkii are both lighter) but it feels super high quality. Sound quality is very good. Even better with ANC engaged. They are a little heavy but are built like tanks. The ear cups are very soft and comfortable and I appreciate the ability to replace the battery (although extra batteries are NOT cheap). The app kinda sucks and should only be used to update the firmware really. Doesn’t come with a case, with is pretty disappointing. The ANC is definitely good and the microphone (one of the reasons I bought these) is fantastic. I can jump into online meetings and it sounds like I’m using a landline. Are these things awesome? Yes. Yes they are. But they are 100-150 dollars more expensive than the competition that, in some areas, perform better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Sound, Iffy Comfort and NC

    Posted
    Infidel

    The build quality of this pair of headphones is just absolutely amazing. I've gotten couple of complements on how good it looks from people I don't even know. As for the sound, it sounds amazing. Best pair of headphones I've owned hands down. However, I have some minor qualms with these headphones: Comfort: They are great for wearing for short periods, however, when wearing for extended period they can be uncomfortable. May be it's because I got big ears, but that has certainly been a sticking point for me. The other is NC. The NC is pretty great, but if you turn it on, you can definitely hear a little bit of distortion on the highs of the sound. It doesn't really bother me much, but if you are spending 400 bucks on a pair of headphones, it is certainly something to consider. All in all, I love these and would recommend.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Flawed product

    Posted
    Fadingcolor
    • My Best Buy® Elite MemberElite Member

    There's this explosive hiss when playing Diana Krall's Like Someone in Love on pretty much every S she sings. This only happens when active noise cancelling is on. This is pretty much a deal breaker for me. Moving on to other things: While the ear-pads material is comfy, I prefer something that doesn't touch top and bottom part of my earlobes. The design is closer to on-ear rather than over-the-ear. I love the sound signature. It's not neutral but it has slightly elevated lows and highs. The bass is punchy but controlled. Probably the best I've heard from wireless ANC headphones so far. ANC works pretty well as far as I can tell. I'd spend more time but compromised sound and comfort really are the deal breaker for me.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds great

    Posted
    Berny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The signature sound of the H9i is great. The bass is particularly impressive. Probably the best bass I’ve heard on wireless headphones. However, the connection can be finicky. Sometimes it drops for no apparent reason or it simply pauses what you’re listening to over and over again. I had to disconnect and turn off multiple times because of this issue. As well the ear cups are fully round. They are comfortable but can be annoying after a couple of hours of continuous listening.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    took awhile

    Posted
    a1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not sure if it's because these are specifically made to work with phones and bluetooth, but for the price they should be able to work incredibly with any bluetooth product, wether it's a computer, phone, notebook, etc. I was a little disappointed with being told they may not work their best after the fact of purchasing them from the manufacturer themselves once I had a question about a connectivity issue. I do like the quality of the sound, however I still am confused with one of the functions.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great quality headphones

    Posted
    Dpm157
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve gone through many different headphones including the Bose QC 25, QC 35 and QC 35ii. This has to be by far the most luxurious built headphones. Sound quality is great with the option to adjust it with the app. The only con I can mention is the proximity sensor where it pauses your music when it senses that you removed the headphones. It isn’t as accurate as the Airpods as sometimes certain head movements pauses the music. Hope Bang and Olufsen will push an update someday again to rectify the issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful, great sound, but pricey.

    Posted
    ArtF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    High quality materials, exceptional sound, lots of compliments. I didn’t think I’d use but the noise canceling is amazing and I never turn it off! The sensors for the auto pause feature are a little buggy so I did turn that off, if I was eating something the music kept pausing and they slide around on top of my head just a bit. I gave it 4 out of 5 stars because for $500 there should be ‘zero” complaints but I still highly recommend them, if you can afford them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful Quality Headphones

    Posted
    TJ00
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Beoplay H9i feature a stunning aesthetic, high quality sound and excellent smart features. ANC is very good with one exception. The ANC processing does not handle sharp “s” sounds very well and some distortion can be heard. In addition the Beoplay app is very mediocre as it ruined the sound quality of the headphones when paired. Aside from that, these are a solid pair of headphones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply The Best

    Posted
    TECHNUT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am a very experienced user of headphones through out my 47 years. Expensive ones, cheap ones. Big ones, small ones. All that I can say is that every aspect of these cans is on a different level. And comfort of wearing these things couldn’t be better. I don’t know if I would change much of anything, except the price. But, you know when you put these on where the extra money is going.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what they used to be.

    Posted
    RD5280
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These are great headphones but not worth the $370 I paid for them. Bought them to replace an old wired pair of B&O H6 headphones that were far superior. They are not over ear headphones, unless your 4 and the controls are very annoying. I would recommend Sony WH-1000 XM2 if you need wireless and an old pair of h6's if sound quality is your priority.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Audiophile Grade Headphone

    Posted
    Deoxyribonucleic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's expensive, beautiful, light, exotic, comfortable, crystal-clear, isolating from the world out there. This headphone surpassed my expectations. B&O reached it's pinnacle of refinement in quality and engineering when designing this gorgeous product for music appreciation. It's well worth the dollars you invest, for you'll have years of entertainment and delight.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought these on sale. Liked the sound quality over Sony, and that I can replace ear pads and battery down the road. Liked the B&W PX also but they were a little less comfortable. Mids on PX are more forward, but I liked the bass on the H9i better. Sound stage on PX might have been a little better, but both have good clarity and sound isolation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best ever

    Posted
    Russ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are the best headphones I have ever heard. I tried several others in the same price range and these were the best hands down. What made them for me is the software allowed yo to "feel" the separation of the instruments in the music. I could sense where they were on the stage..I am a bass player and the bass response on them is great.

    I would recommend this to a friend