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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 80 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the Beoplay H9i Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, often described as "Bang and Olufsen sound quality." The headphones are also praised for their comfort, with users saying they are "pretty good in terms of comfort and build quality." The battery life is another highlight, with many users commenting on how "they have great battery life." While some customers find the price to be a drawback, many believe the high-quality construction and materials justify the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 80 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is as good as any other product I've tested including the most highest priced. I own a pair of STAX - these B&O's are as good. The touch functions work as described. The feel of where the earpiece can be touched to activate certain functions requires some practice. The touch-volume adjusts from no sound up to loud enough to enjoy music or other media audio. I like this function very much. The quieting is dead-full quieting. In full quiet mode, with NO audio playing in the headphones, you will not be able to hear a person standing next to you talk unless they shout. Once audio is present, all sounds outside the headphones disappear. The only issue I have is that no power supply was provided to charge the phones - a charging cable but no supply. I called B&O about this and was told they deliberately did not provide one thinking most people have access to a 5v USB charger. For the price of these headphones, a charger should have been included.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sound, Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang and Olufsen sound quality. Very comfortable and excellent build materials. Instructions could be better in the original packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    took awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's because these are specifically made to work with phones and bluetooth, but for the price they should be able to work incredibly with any bluetooth product, wether it's a computer, phone, notebook, etc. I was a little disappointed with being told they may not work their best after the fact of purchasing them from the manufacturer themselves once I had a question about a connectivity issue. I do like the quality of the sound, however I still am confused with one of the functions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good sound quality. The volume does not hit super high levels. Noise cancellation is OK but not on par with the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I was hoping for but the noise cancelling is amazing. Quality for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signature sound of the H9i is great. The bass is particularly impressive. Probably the best bass I’ve heard on wireless headphones. However, the connection can be finicky. Sometimes it drops for no apparent reason or it simply pauses what you’re listening to over and over again. I had to disconnect and turn off multiple times because of this issue. As well the ear cups are fully round. They are comfortable but can be annoying after a couple of hours of continuous listening.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose Bluetooth connection to easy, good sound once connected Very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Coming From A Pair Of Studio Beats...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Studio Beats (please see my other reviews about the Sport Beats LOL !) but these take it to the next level with noise cancellation and clean sound ! Only negative is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after pairing multiple devices to thes, I had problems. I think the battery just gave out. They wouldnt charge even over night. Aside from that , they are very comfortable. maybe they should have more clamp when working out. theyll fall off exercising. but the sounds and ability to pair to multiole devices is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Simply The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very experienced user of headphones through out my 47 years. Expensive ones, cheap ones. Big ones, small ones. All that I can say is that every aspect of these cans is on a different level. And comfort of wearing these things couldn’t be better. I don’t know if I would change much of anything, except the price. But, you know when you put these on where the extra money is going.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound For Earphone Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent of Pure Sound, Deep, Sharp and the touch interface is a plus, and it is very easy to uses too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them alot iuse them daily they have great battery life as well and the best sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using these noise canceling headphones during chemo treatment. Great sound and very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Returned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good in terms of comfort and build quality. Even the sound signature is really nice and exciting...but only when you turn off noise cancellation. With noise cancellation on, the headphones sound completely different and not good at all. This drastic change in sound is what made me return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but terrible delay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return do to significant delay, when watching movies with Bluetooth. Otherwise, amazing sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for a hundred bucks off and believe they will do best at the 350 to 400 range. Sound is clear and loud enough. Build quality is great but be careful with touch sensitive surfaces as they can get scuffed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent noise cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made from premium materials and got it on sale for 350.00 instead of 500.00. Looking forward to using this on the plane since I travel a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are among the best I've ever owned. And great battery!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was louder and had a bit more bass. Also the side control are extremely sensitive. Sound quality is great tho. Crystal clear and not too bright. IMO def better then the B&W.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised with the quality of the materials composing these headphones. Sound was of high wonderful and the noise cancelling feature worked as advertised

    I would recommend this to a friend
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