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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 3 reviews

Rating Filter

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    Geek Squad is wonderful - set up TV with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys installed the new TV, removed the old one, took time to show us how to work the remote, set everything up so nicely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job. Came earlier than expected and completed job in 1 visit that was originally scheduled for 3.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel like I received a value for what I was charged for the Squad to come out. The man spent not more than 10 minutes and then about 2 weeks later I received a proposal. I was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

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