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Beats by Dr. Dre - Geek Squad Certified Refurbished Powerbeats³ Wireless - Black-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 1721 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 87 Reviews
  • Rating: 3 out of 5 stars

    Bought used, still had earwax

    Posted
    CollegeAthlete
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: -stay in place during rigorous workouts -comfortable -get loud and block out external noise, but not too much where you can't hear your surroundings -stays charged for about 11+ hours compared to the 5+ on the Powerbeats 2 my dog chewed up Major Con: I bought these refurbished and they still had their last users earwax coated inside them (you get what you pay for?). I had to swab away the small chunks of wax with a q-tip and scrape away the streams of wax along the creases with the end of a paper clip. I was pretty disgusted, but luckily it came with fresh earbuds so the area that had wax wouldn't actually touch my inner ear. CLEAN YOUR PRODUCTS BEST BUY EVEN IF THEY ARE USED!! I would give 4 stars if not for that earwax experience.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    When it works..

    Posted
    Berd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a decent wireless set. Stays on your ears when in the gym and the sound is good. Problem is with their quality. I'm on my third set and I only buy them on sale or refurbished. First set I had, the left ear piece volume is almost gone after a year of ownership. Second set malleable ear surround broke. But it's still functioning. I haven't opened the 3rd set because I'm waiting for my second set to inevitably fail. But I keep buying them, so that says something... Perhaps that I'm a sucker :/

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Average...

    Posted
    Articuno
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Now I'm a big beats supporter, I bought the simple fact for running. Did they provide use? Absolutely. Could crank out my runs either at the gym or on the road...If you don't mind constantly hooking them back around your ear. In other words they don't fit. It's not the plug because plugs fit easily but the hoop itself is not ideal for your average ears. Trying them on @ a store may sound worth the buy alone. However for active use! I'd try something else.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Wanted to like them

    Posted
    music
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ordered these as they were a very good deal from Bestbuy.com. I have the powerbeats 2 and since they had broken, wanted the newer model. The ear canal positioning has changed and even trying all 3 adapters and a different set (other brand), could not get the right fit. Consequently, the sound was tinny and not what I had expected as I loved the powerbeats 2. Returned them with no issue at the store. Great service just poor product for me.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    PACE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased these solely for gym use. With that being said, I use them a max of 5x a week. Less than a month after using them they quit working. I left them alone for 4 days and still nothing. I set up an appointment with Best Buy and I went to check them one more time before going and they worked. I haven't have a problem since. But thats not to say I won't. For the price, they are decent but not dependable.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Memory not wiped

    Posted
    Kiki
    • Verified PurchaserVerified Purchase

    the headphones were in great shape, however, I gifted them to my husband and when you find they on bluetooth, the name said Nick. My husband was upset because he thought I was regifting a gift that I got from a man. It caused issues, which I think could have been avoided had the beats been properly reviewed by the Geek Squad like the sticker said.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh

    Posted
    Ginger4Life
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these refurbished, so I didn’t spend a whole lot on them. If I did I would have returned them. I must have small elf ears because The part that goes over your eye is not adjustable and huge... that being said the sound sucks. I’ll just deal with it because I ain’t got time to return them...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK but Nothing Special

    Posted
    Jetwake
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The purchase was made with lots of Hope. Product works OK but the sound quality is average in my opinion. Works OK and battery appears to last thought a couple of workouts. Like the in-line volume cord control. Works OK with android phones. Bluetooth appears to be reliable. It's a bit pricy for what you get. Look for a sale!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great... when it works

    Posted
    slimsally2000
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The one I received work great when it works. Sound quality is great! Supposed to last 12 hours... mine only last like 3-4 hours. Also, the range was pretty week. Only a few feet away and would cut out if in my pocket. The point of getting this was so I can stay wireless when I work out. So, I sent this back hoping there was a problem.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what I remember

    Posted
    Tyson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My third pair. Had hoped a refurb pair would be as good as what I remember my first pair of PB3’s were, but they didn’t quite hit the mark. The so called ‘bass’ that these are touted as having was extremely subpar. Very disappointed. Going to keep using my Jaybird 3’s.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Dr Dre missed a beat on this one

    Posted
    Burnzy22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality was not as good as anticipated. The certified refurbished version could be the reason for the lack of bass. I gave these to my girlfriend and I ended up buying the Bose wireless sport buds and I love them even though there more expensive.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Dr Dre Powerbeats

    Posted
    Cher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I will say I'm disappointed in the sound. It could be because I can't get a good ear fit I don't know but it doesn't have that rich tone I'm looking for. I wish they would send memory foam ear pieces with it, I think it would help seal the sound.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Power upbeat

    Posted
    Swaite
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The style and look of them is great. The earbud adapters are nice because some of the sizes are awkward. I also though these would be a bit louder. I have an off brand I paid $40 for and they are quite louder than this pair. Don’t pay full price, definitely get an open box or refurb pair.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just ok

    Posted
    Nelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I couldn’t wait to get these to go on my runs. Pro-battery life lasts a long time. Con- super uncomfortable for me and my hair constantly gets pulled out from the band. Also, when I’m running outside and turn to check for cars one side pops out. Not overly crazy about these.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Fits weird

    Posted
    kels
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It has a good enough battery life but it fits weird on the neck. It seems like it’s always leaning to one side and then making it tight when you try to turn you head the opposite way. Find myself almost constantly adjusting its cable length on my neck. Can be annoying sometimes.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    The positive side of average

    Posted
    Rodney
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the powerful sound that comes from the Beats. However I feel like they are extremely cumbersome to wear. They fall out easily when working out and forget about wearing sunglasses with them. I'll go back to the wireless Bose sound sport soon

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for listening not talking

    Posted
    Jimt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These headphones are great for listening to music or any other audio not so much when holding phone conversations. The background noise makes it hard for the other to hear you.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent option

    Posted
    MsQui
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got these for a Christmas gift and thought I'd save some money and go Open box certified. They came damaged. Was able to exchange in my local store just bought a brand new pair. So worth going brand new unless you can see the condition in store.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job.

    Posted
    TONY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The headphones have a decent sound. I'm not sure if it was an issues with my set but I had a hard time keeping them in my ears when I ran despite having tried different size ear pieces. Other than that they were ok.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as PowerBeats 2

    Posted
    BlackLivesMatter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I personally believe that the Powerbeats 2 model was a lot better quality. The bass was a lot more noticeable. It was a lot louder. In addition, the white color picks up dirt EXTREMELY easily and it's very difficult to get the stain out.

    No, I would not recommend this to a friend