Main Content

Customer Ratings & Reviews

Beats by Dr. Dre - Geek Squad Certified Refurbished Powerbeats³ Wireless - Black-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 1706 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 366 Reviews
  • Rating: 4 out of 5 stars

    Incredible headphones for anybody

    Posted
    bhoover

    My Experience These headphones are truly an exceptional piece of technology that you can use for more than just working out. Even though they are designed for working out these headphones are absolutely perfect for the office or just running some errands. With my experience with the headphones it is easy to give this product four stars barring I have any of the quality issues that other have faced. Product and Criteria These headphones come with three different types of ear pieces: large, small, and sport. When you have the right sized ear piece in the ability to cancel outer noises is truly highlighted. Even though in-ear head phones have been known for not having the loudest ability or the best range of ability, this set is truly gifted for the quality that is given. The first main criteria for a headphone is price compared to value. At the time that I purchased the headphones, the Powerbeats 3 had just been released causing these headphones to go on a massive sale. With seeing the price decrease so much compared to a slightly improved Powerbeats 3 product the price for the value was a huge win at the time. Another one of the biggest concerns you might have is battery life. With wireless headphones the life just never seems to last long enough, but with the Powerbeats 2 there were many times that I would turn them on in the morning to shockingly still see a full power bar before I start my day. Obviously, there were sometimes that I was startled with an abrupt power down tone after a heavy use day but the Powerbeats 2 still have a pretty good battery life. The next category is connectivity. I have used these headphones with both Apple and Android products over multiple generations of phone/tablet and connectivity has never been an issue. Most of the time these headphones connect to your last device as soon as they are turned on. I have walked around my entire apartment playing music connected to my laptop and never lost a note. Wrapping Up Overall, I am extremely happy with this purchase and if these were to break I would absolutely buy another pair! I received a great pair of headphones that truly do not have any of the negatives that any of the other reviews have listed. This improvement in product over the other reviews may have just been a problem solved over time but this is still an absolutely incredible product that I think everybody from athletes to office workers should own!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good fitness headphones

    Posted
    IcedCorn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have a pair of Beats Powerbeats 3 earphones because I was too scared of losing my air pods, and I liked the idea of the Powerbeats being sweatproof. You'd have a tough time figuring out what's different in quality between the Powerbeats 2 and Powerbeats 3, as they look and feel the same to me. There is no rubber seal for the mini-USB charging cable, it's now always exposed. Also they went a little cheap on the case vs the Powerbeats 2. The best thing for these is the way they sync up with an iPhone. No more stupid bluetooth syncing. Just have your earphones on and near your iphone and you are good to go. Good battery live (more than Airpods)...so it's a decent value. I bought refurbs that were geek squad certified and it's hard to tell if they were used. I was a little nervous buying refurbs...I mean were they really in someone elses ear -- but I didn't need to worry. I found trying to find the right ear adapter difficult. I actually put them on the wrong way at first and it got stuck in my ear canal when I pulled the earphones off. That was a quick lesson in learning I did it wrong. LOL. Anyway, good sound, good for working out. Not cheap. Get them on sale or refurb.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid buy at refurb pricing

    Posted
    Runner
    • Verified PurchaserVerified Purchase

    I bought these as a refurbished unit. I am very pleased with the sound quality for a wide array of genres. These are quite clear and show a great range. Everything from Dave Matthews and Jack Johnson to Foo Fighters and Taking Back Sunday to Lil Wayne and TI. The battery life is superb! The pairing to my iPhone XR and my Series 3 Nike watch is excellent. Only clipping I have had I am attributing to lower battery (was at 10-15%) The draw backs I see thus far (roughly 8 weeks of use) The ear fitment with the provided rubber “cones” leaves something to be desired. Getting a good sealed fit has been impossible while running. Going to look for some foam pieces to try and rectify this issue. The over ear hooks are quite large and would be amazing if they had a memory wire inside to adjust fit. The cable control for placement around your neck is also temperamental. I find having to leave it quite loose to be able to articulate my head and not effect my ear seal negatively. Also, would not recommend ever buying these at full retail or close to it. They are solid for under $100.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Satisfactory replacement for lost earbuds

    Posted
    jondle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased the PowerBeats3 Wireless as a replacement for a pair of BeatsX Wireless In-Ear Headphones that were misplaced during domestic air travel. The Bluetooth connectivity is identical to the former pair of earbuds and work as anticipated with my Apple devices. I perceive the sound quality to be identical, but did not find the bass reproduction to be as satisfying until I replaced the eartips with the included larger size to affect a tighter seal. This also improved the comfort level. The over the ear hooks definitely secure this wearable device during workouts, but these are not my first choice for easy listening, i.e., lounging about or to drown out background noise in a shared, common work area during business hours. Purchased these as refurbished and all materials were like new, but the printed User Guide/Manual was omitted.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sound, Awkward Fit

    Posted
    Jme99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    PROS: The sound on these is great! The mids and highs are there, and the bass is really nice and clean. The battery charge lasts a very long time, and they are pretty comfortable to wear for 1-hour workouts. The "earhook" ensures they don't fall completely out of your ears. CONS: The ear canal fitment is awkward and not reliable. I have "normally shaped ears and ear canals", and even after trying all 3-4 ear bud sizes they still don't stay firmly planted in the ear canal when training. Why is this an issue? Because once they become slightly dislodged from the fixed position you place them in--where the sound is great--you lose a lot of the sound and most of the bass. It's easy to just push them back in, but after every set they aren't optimal. Bottom line, I like them and would recommend them and would purchase again at a sale price, but not $200.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Top value for price paid

    Posted
    Bugsmm
    • My Best Buy® MemberMember

    I LOVE these headphones! I am a casual wearer, not using for the gym. The sound for the price paid is quite satisfactory. I tried foam pads, but couldn't get the sound these babies were capable of. I wound up using a spare pair of Skullcandy silicone tips and I am digging my hack to death. Right now I'm in a trampoline place with my son and the only thing I hear is the soundtrack to The Grateful Dead Movie (Eyes Of The World; Lesh is KILLIN' IT). YMMV, but I'm a satisfied customer. Four stars? I'm still breaking them in; they'll make five, I'm sure...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    nice bass, though not noise canceling

    Posted
    jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    so these headphones have great rounded sound! like, instruments and sounds start to really stand out! my only disappointment, especially for the price, is that they are not noise canceling. even while left at 50% volume, the sound tends to carry. this can get kinda redundant, especially when working out with the volume turned all the way up. if you’re looking for a pair of headphones which are sweat resistant and very hands free, you should definitely consider and purchase

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    Sam87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just bought these and they work well. I had the previous version and swore I would never pay $200 for a pair of earphones especially after my previous Powerbeats 2's mic stopped working and the volume wouldn't work properly due to sweat getting in them. I bought these refurbished and so far they have not had any malfunction. Will update if they do. Sound could be louder at times but overall they stay charged and i'm happy with paying $80. Again don't recommend paying full price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Refurbished Powerbeats 3 - Good Value

    Posted
    KONC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased these after customer service informed me that these came with the original box but that was not the case. They arrived in a white Geek Squad box but they were in near new condition. The silicone tips were new as was the rubber storage case. They sounded fine and held a charge like new ones promise. I ended up returning them because of the generic box. I usually keepmheadphones forma year or so then sell them but I would not have received top dollar without the original packaging.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Bang for Your Buck

    Posted
    GadgetsDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These headphones came in looking and feeling brand new. they had the full packaging and full assortment of accessories needed like charging cable and different size earbud gels. the only complaint would be that Apple should include more different shape and size earbud gels to get different comfort levels. overall great purchase at an amazing price point.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love these!

    Posted
    beatsme
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love these headphones. They are great when you're running. They don't fall out and provide a good amount of noise isolation on the street level. Not completely noise-isolating on a plane though. The one big disappointing thing is that they will start losing their audio if you sweat a lot. Usually around 8-10 months of use. So keep the receipt and get a free warranty replacement from Beats in that case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Real Decent! Pretty Alright!

    Posted
    Connor
    • Verified PurchaserVerified Purchase

    Headphones work like they should. Good bass. They hurt my ears at first, but you just have to get used to wearing headphones (which i wasn't). Cancel noise well if you can get a good fit with the different ear buds. The only thing I don't like is the case that comes with refurbished headphones. I thought it was the regular zip up case and instead it was a silicone case with no zipper. Also, I would never spend $200 on headphones, so these were perfect.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product....HOWEVER...

    Posted
    Adriana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The only reason I didn’t give full stars is because the headphones were not the cleanest and the speaker protector was missing on one of the ear buds . I was able to get a full refund by returning the headphones to my local Best Buy . I just bought the same pair again . Fingers crossed it’s not defective or dirty :) . But other than that the product is great and has excellent sound quality .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Refurbished Powerbeats3

    Posted
    Trav82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These arrived in 3 days and sounded just as good as my previous Powerbeats2 earbuds. Not bad for refurbished headphones. Also, Battery life was much better than my Powerbeats2. Overall, great headphones. I gave it a 4 out of 5 because of the short 90 warranty that comes with the refurbished headphones. If they are certified then I think the warranty should be longer but so far they haven't given me any problems and look brand new.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for workouts

    Posted
    N1909
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my workouts and I loved the sound quality. The problem which I found was one side of the ear was always kind of getting out from the ear and started to irritate. Also, I wish the cord which connects both earpieces is a little smoother than stiff. I had a hard time keeping it not to rub against my neck. Otherwise great earphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice but...

    Posted
    BCD08536
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like these a lot and would rate them a 5 if only they were not so difficult to stay properly seated in my ear. I have tried all the different tips and with moderate movement they would unseat enough to be annoying. That being said if I am stationary they produce great sound, are very light and seem to have good battery life.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds Great

    Posted
    CLynne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality is great however I didn’t care for the fact that it doesn’t vibrate if you have an incoming call. You have to wear them on your ear to hear any notifications which with my job I try not to continually wear them due to our rules stating we can’t have them at all.... So if they vibrated I would give them 6 stars but unfortunately I had to return them not want I needed right now....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, loose fit

    Posted
    Aloha808
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Headphones have a fantastic sound and great base. They don’t fall completely out of your ears because of the clips which is a great feature. The only problem is sometimes when you are moving they loosen from the ear canal and all bass and much of the sound disappears. They last a very long time on one charge which is great. I recommend them but try to get them on sale to maximize value.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Oops no manual

    Posted
    BillT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My Geek Squad refurbished arrived, yesterday. Unfortunately, no manual or setup instructions were included. After charging and trying to use, I contacted BB. The helpful lady there made set me up with a local BB store. Today, I learned that there was an on/off switch I hadn't noticed. Result: The headphones work great, BB took good care of me. Too bad the use instructions weren't included.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headphones for daily use

    Posted
    paparocket
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought these headphones referbished from bestbuy.com. I really wish, they would send the headphones complete. They did not include the medium earbud tips. The ebay and amazon versions just aren't as good. Something about the originals work better. But anyway, I own both the powerbeats 2 and 3. I'd have to say there really isn't much different. They sound great, don't fall off my ears. Signal is a tad better.

    I would recommend this to a friend