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Beats by Dr. Dre - Powerbeats³ Wireless - White-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 21536 reviews

91%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 12 reviews

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Page 1, showing1-20 of 719 Reviews
  • Rating: 1 out of 5 stars

    Worst product I've ever bought

    Posted
    Colt
    • My Best Buy® MemberMember

    I never leave reviews for products, but being that these are so terrible I figured I would pass my knowledge on to people thinking about buying these headphones. This product could be the WORST purchase that I have ever made concerning technology. In 2017 I purchased a pair around christmas time for myself to use while working out. I'm not an avid workout enthusiast by any means, but I do like to work on cardio from time to time on a stair climber, treadmill or rowing erg. Over the summer of 2018 I was working out with these for maybe the 5th time and they completely shut off on me. After talking with apple support, and searching online forums, I found out that this issue is a common problem with the powerbeats 3 and I would have to send them in. Being that they were under warranty, I sent them in and they shipped back a new pair (pretty sure it was just a refurbished pair). They worked fine until today. After a 25 minute workout on the stair climber, they shut off once again and exhibited the same habits as the time before. Once again they would not turn on and had a solid red light while charging. After talking on the phone with apple, I told them my issues and that they were the same issues that I had on the product before. They offered to run the same route as last time, FOR A 100 DOLLAR CHARGE. Apparently they had fallen out of warranty by 59 days, and there was no extended warranty on the refurbished pair. After talking with them, there was no way that I was going to pay that price for them just to send me another refurbished pair that will have the exact same problem. I've come to find out that after being marketed as "sweat resistant" and advertised by athletes Lebron James, Serena Williams and many more athletes during workouts that these headphones can't withstand any sweat, coming no where close to being "sweat resistant" as advertised. Apparently working out for 15 minutes on a rowing erg and 25 minutes on a stairclimber is too much to handle for a pair of headphones that I bought for 99 dollars (199 dollars retail price). After all of these years with apple products (3 iPhones, 1 mac, countless pairs of headphones and apple products) I'm ashamed to say that I may have bought my last apple accessory product. Never in my life have I been so upset with a product that I bought, to the point where a company that has had thousands of complaints against this product fails to take accountability for this piece of trash product that they sell. It is even to a point where individuals around the country have filed class action lawsuits against apple concerning this product (a simple google search will show you the lawsuit). If I could give this product a 0 star review, I would. I write this review in hopes that other individuals do not make the same mistake that I did. While the sound quality was good when they were working, this product belongs at the bottom of a trash can, not on the shelves of stores across the world. Feel free to do additional research as well when thinking about purchasing this product (once again, a simple google search). I will be taking my money to Bose products.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointment

    Posted
    Rafay

    I bought these headphones 7 months ago and I think I barely used them before they stopped working. I thought spending $160 on Beats Headphones was worth it because Beats headphones are known to have really good sound quality and durability but boy was I wrong. I was very disappointed the first time I listened to the sound quality because they sounded exactly like my apple headphones which come for free with the phones! But even though the sound quality didn’t live up to my expectation, I decided to keep them because I travel and workout a lot and wireless headphones suited me. So I used these for 7 months and the last 2 months they started glitching, turning off, and disconnecting from my phone by themselves and I have a brand new iPhone 8 so the phone was definitely not the problem. Then just last week I went on a run and they died on me. They were fully charged, it wasn’t raining outside, and I wasn’t even sweating before these headphones decided to break. I’m not the only one who has had problems with these Powerbeats 3 because the reviews for these headphones are terrible on every site! If you’re looking for headphones, I would recommend just regular apple headphones because these will be the worst $160 you will ever spend! The only reason I’m giving it 1 star is because of the fitting and design which is very comfortable and lightweight but I would give it 0 stars if there was an option because this is unacceptable for $160 headphones. What’s sad is that I didn’t get the warranty or anything and lost the receipt because I didn’t think I was gonna have this problem so I can’t even return these. But overall, I’m very disappointed in Beats and Apple.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Quality Workmanship

    Posted
    FinancePro
    • My Best Buy® MemberMember

    So I was given a pair of wireless headphones as a gift. At first I was leery from changing from my traditional wired headset due to comfortable of use. After about a month of the having the headphones sit in the box, I decided to give them a try. Well needless to say I fell in love with them as I am active person who likes to exercise a lot. So now I was free of wires and free of having to carry my phone directly on me. Well after four months of use the volume/microphone device split in half. As such, I lost the ability to control my headphones and talk clearly through the microphone. I looked up the manufacturing warranty which stated 1 year. I figured Apple stands behind their products so will not have an issue with them repairing my headphones especially since they were relatively new and I had the receipt. I brought in my receipt from Best Buy which clearly had a purchase date within 5 month of purchase. Well upon taking it to the Apple store, I had issues with staff telling me it was out of warranty. The only thing I figured is that they started the clock on the manufacturing warranty based on Best Buy purchasing the item for resale to consumers. I argued the issue stating that it is not fair for them to start the warranty period based on when the reseller received it versus when it was sold to the end-user. So obviously this seems fair right…so the person assisting me talked with everyone and sent it off to get repaired free of charge. Well two days later, I receive an email telling me that my product is not under warranty. I thought ok, we went through this issue once so I will call and give them my repair order so they can see the notes. This time they said it was out of warranty because parts are missing. I said correct, the volume apparatus broke because of a manufacturing defect and the other half of the volume control fell off when I didn’t notice. Well they told me if any parts are missing regardless of the manner, it voids the warranty; however, I can have it fixed for $99. Seriously for that much I can nearly buy me a new set, but you can bet I will not buy Apple product again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money

    Posted
    CB133
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Having owned Beats headphones in the past I thought for sure the Powerbeats3 would be a quality product. After going back and forth between the Powerbeats3 and the Bose. I purchased the Powerbeats3 in January of 2017. I used them several times on short runs and they worked well. The sound quality was good and they seemed to meet my needs. I then stopped using them for months due to an injury. Once I recovered I again began using them in the gym 4-5 times a week for 1.5-2 hours at a time. I am not a heavy sweater, and they were not subjected to anything that should have caused them to not work. After 3 weeks they just began to shut off after about 30 seconds - 3 minutes of use. I contacted Apple support and was disappointed to learn that the warranty process is quite a lengthy one. You are sent a box to send them your product and then they review and send them back. I inquired about the apple store and was told they would have to do the same thing, unlike the great support i have gotten with my iPhone and watch, which were replaced on the spot when i had an issue. Bottom line is that after some research I discovered that this is not an isolated problem, but is being experienced by many users of the powerbeats3. If you are anything like me, your headphones are your most prized piece of gym equipment, so spending 10-15 days mailing your product back really ruins my gym time, especially since many users have reported repeat problems and being on their 10th set of Beats. I think its time to just buy the Bose. For a 200 dollar set of headphones i am sure apple can do better. I am highly disappointed in this product and wish i would have done better research. My advise would be that if you are going to use this product for any sort of workout, save your money and buy a better product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Just Awful

    Posted
    Matt

    These earphones are just awful. As an audio snob and avid runner, I wanted something that could provide excellent sound quality and durability during my long runs and workouts. These did neither. My first complaint is that these stopped functioning properly after six months of regular use. I would randomly lose bluetooth connection, and the sound would increase and decrease for no reason. Additionally, the pause/play button on the control wire stopped working, The audio quality is mediocre at best and nothing better than what you would expect from a FAR cheaper pair of earbuds. The fit is garbage. Despite coming with multiple sized rubber coverings for the in the ear piece, the over the ear hook does not adjust and therefore, if your ear isn't large enough, there is space between your ear and the hook. This space, combined with any physical movement, also the hook to swing easily ultimately twisting the in the ear piece out of the ear. The wire that connects the two ear pieces is made of a material that sticks to the back of the neck when it becomes slightly wet from perspiration or the elements. As a result, when you turn your head slightly, the ear piece is pulled from the ear. To avoid this, I wore the wire in the front of my neck, but this resulted in the wire bouncing up and down off my neck when i ran, which also was enough movement to pull the earpiece out of the ear. I tried to return these to Best Buy who told me I needed to take them to an Apple store, who told me I needed to complete a service request online through Apple, who told me to make an appointment with the Apple store. All I want to do is return this over priced piece of garbage. DO NOT BUY!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not for android(S9 plus)

    Posted
    EmilioAircraftMech
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this in green for my girlfriend and blue for myself. Initially i noticed there is no bass at all(unless you press the earpiece into your ear canal, and i mean deeper than they were intended). But this was ok because it is practical for using when working but and thy did gt pretty loud when needed. After 2 days of use i noticed the music would stop and i had to reconnect headset or restart my phone in order to get sound again. Then the headset would only connect for media and not calls. I would reset and then when i get a call it would switch again to media. So i swapped the "defective pair" at best buy for a new one. Powered it up and paired with my phone and calls worked again. BUT the volume was REALLY low for music.....then i had my girl use her iphone 7 it connected and the volume was so loud i could hear them while she had them on next to me....what the heck. So i researched and i noticed the main selling point for these was the chip that reacts and connects with ipjone right away. Then i noticed the box and manuals were labled Apple inc. And we all know apple dont play nice with others. I went to bestbuy again and ralked to a associate in that area and he said alot of people are complajning about problems with android. And he directed me to other earphones. I ended up spending an extra 100 to purchase the Bose free sport for 200. The bass on those is amazing which explains the battery life. But the case charges it for you. Long stoey short i give this product 1 star for wasting my time. If the not would have said only fully compatible with iphone i would not have purchased. Just another reason to hate apple.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't chance it!

    Posted
    JYLEE
    • My Best Buy® Elite Plus MemberElite Plus Member

    After reading numerous reviews online, I decided to take the plunge and buy a set of the PowerBeats3. I haven't had any Beats headphones before, but have tried other brands, including Bose. I needed a set of headphones that were wireless as well as relatively sweat proof for working out. After about 2 1/2 weeks of relatively consistent use (no, I do not sweat excessively and it was not exposed to water/rain), it suddenly stopped working. It seems to be a relatively common problem from the more recent reviews. It worked one day and then the next day, it won't charge. It has the most updated firmware installed, but it simply won't charge. I've reset it and had it plugged into an outlet overnight with no luck, I've even tried to charge it through the USB on my computer to track the power percentage and it just stays at 0%. Absolute junk. Luckily, I'm still within the return window. They are great when they're working, good sound for wireless water resistant headphones, and stay in my ears while doing just about anything, but do you really want to chance getting them and then suddenly stop working mid work out, or worse, after the return period and you're stuck with them? Try a different brand until they can figure out this issue and correct it, it's definitely not recommended.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    WASTE of money - and TERRIBLE service

    Posted
    DRBVA
    • My Best Buy® MemberMember

    Bought for my son for Christmas in early November, they were never delivered. Called to check on my delivery, no one could find it. Only bright spot in this entire disaster was that Best Buy couldn't find it, so I was given the option to pick them up in store. Got them December 30th and guess what...they BROKE in less than 3 months. My son wears them to run or to the gym, and one day in early March they simply pulled apart. So, took them to Best Buy, who said they were out of warranty and refused to exchange them. Said my only option was to file a claim with Apple. Then, sent them to Apple who told me that they don't cover physical damage of their junk product, only internal damage. BUT, I could have them repaired for $100. Are you kidding met? That's how much I paid to buy this piece of junk in the first place. DON'T BUY THESE, WASTE OF MONEY. You better believe I'm filing a claim with the Better Business Bureau after this run around.Stand by your product, Best Buy and Apple!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    2 new pairs of Apple Powerbeats 2 were defective

    Posted
    GymGuy

    I purchased Apple Powerbeats 2 in February, 2016 at a cost of $150.00 for use at the gym. By April, 2017 the ear bud broke for no apparent reason. The ear bud simply broke off from the earpiece and was hanging by the wires. Apple replaced it at their cost. In August, 2018 the same breakage occurred with the replacement pair. I did not do anything to damage the ear bud and cannot explain why the ear bud was again dangling from the earpiece. Apple refused to replace the defective unit. Apple stated they would sell me a replacement for $116.00. I checked on line reviews of Powerbeats from another retailer and the same defect was claimed by other purchasers of Powerbeats . Based on my experience and the experience of other people complaining of the same defect, I would never pay $150 for another pair of any Powerbeat model. Anyone can purchase similar style of gym headphones for less than $30 with a great review and user rating, and guaranteed to work with iPhones and iPad Pros. At a cost of $30, they are disposable even if they only last a year. I have purchased 7 Apple products, from an iPad pro to a Macbook pro. I prefer Apple products but these headphones have a manufacturing defect and have a limited life in relation to the amount they cost at $150.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great Headphones...While they Work

    Posted
    Peej
    • My Best Buy® MemberMember

    There are several positives to these headphones, and I loved them for the first couple of months of ownership. They do pair easily to your iPhone (though I don't find traditional Bluetooth pairing all that cumbersome). The range is great, so I can leave my phone anywhere in a large room and not worry about a loss of audio quality, and battery life appeared to be as good as promised. However, I have been through 3 pairs of these already and will be visiting my local Apple store today to get pair number 4 because of constant hardware failures. My latest replacement pair lasted less than 2 weeks. I use these primarily as workout headphones for use during strength training and running (30-60 minute workouts). Perhaps its the sweat that is causing them to fail, but they are billed as active wear headphones, so I feel like it is fair to expect them to hold up against normal sweat levels (especially since the product description from Apple states that they are sweat and water resistant for "tough workouts". The errors I have encountered are very consistent: they will work fine, then the volume will fall at some point to a complete mute and from then on I cannot turn them on to pair with any device (the power button just causes a red light to flash a few times). Considering the durability of these and the price point they are offered at, I would consider alternate brands if your primary motivation for purchasing these is to use them for any active pursuits.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not purchase!!! Read all reviews before buying!

    Posted
    VERYunsatisfiedCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own the first version of the wireless beats and they were amazing! The only reason I needed to purchase a new pair is because the wires began to protrude outside of the cable casing(after owning them for about 3 years without ANY issues what-so-ever). Purchased the wireless beats3 and 2 months following began having issues. They wouldn't charge, even after attempting to reset them/all software was up-to-date. When they finally did light up again (randomly, might I add), I was able to charge them to 100%. I was at the gym and they randomly turned off mid work-out (with an 85% battery life left). This happened three days in a row and then the charging issue happened again. I expect a product that I paid $200 to work, not to turn off mid workout. What a waste of money. Luckily it is covered under the 1 year warranty. Regardless, this should not have happened in the first place. Please read the reviews on this product before purchasing. I did not, as I assumed they would work as well as my previous pair, which I was very satisfied with. Compared to the initial wireless beats, these are a defective product. Clearly, I'm not the only one who has had similar issues. The only positive difference is the sound quality is significantly better. Buyer beware!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible and defective!

    Posted
    anon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Where do I begin... Ok, so I purchased my first ever Dr. Dre BT earphones because I thought their price would justify their quality, durability, and overall performance. Boy was I wrong. First pair purchased from BestBuy, only after 6 months of use, would turn off after a minute of playback. I visit my local Apple store, and send them in for a replacement. The entire process takes about 2 weeks and they sent a product replacement due to the original product having a defective battery. I decided to give Apple and Dr.Dre the benefit of the doubt because, hey, stuff happens. Well, just yesterday, this new replacement completely died. I am talking about no responsiveness whatsoever. No response when plugged in to charge. Nothing. How does a less than a year old product die within months of use and with absolutely no other use other than listen to music, take them off, leave them on the table, and charge when needed. Please, please, please. Save yourself the ~$180. They are not worth it. They are cheaply build and do not last. You will be buying a disposable product which Apple nor anyone else, will take responsibility for.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Only Work for 6 Months - Garbage

    Posted
    klink22
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought these in March of 2017 for $149 as I had a competitor match that saved me $50. They worked great with some minimal cutout when outside, but that was likley due to the bluetooth signal. Unless they were in my ears or charging, they were kept in the provided case - never dropped, smashed or damaged. About 6 months after purchase they would not power on, would not charge, no light, nothing. I took them to Apple Genius Bar and they shipped them off as they were under warranty. Recieved a different pair back a week or so later. Here we are about 6 months later and these pair are doing the same thing. I knew the original 1 year warranty was up on the March purchase, but wasn't sure what the warranty was on the replacement pair. Wasted 2 hours of my time today at Keystone Apple Store to be told they could not send for repair as the replacement pair only carry a 90 day warranty. $99 to have them repair. Unfortunately these are garbage in my experinece. I will never buy a Beats product again. Just picked up some Bose wireless earbuds - hope these will hold out and they stand behind their product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not waste your time and money

    Posted
    Robert

    I purchased these just over a year ago as a mix office and workout set. They do not handle calls well at all. With my phone less than two feet away, the audio constantly distorted. They then became one-dimensional. They work decent for working out, however; I had to tighten down the wire to get them to stay in place and it made them very uncomfortable. Then they began acting up just a few months in by not turning off, which destroyed the battery life. On the bright side the quick charge feature does work well. During a recent work out, they just quit. Could not turn on, could not reset, the light did not come on when plugged in to charge. I got on a chat with support they offered to fix them for $99 plus shipping. That is a hefty price for a set I paid $149 for on sale. I was 40 days out of warranty and they would not work with me, which I found surprising considering my experiences with apple. Meanwhile my wife has been happy as can be with a $25 set she bought on amazon over 2 years ago. As the title warns: do not waste your time and money. I replaced with a similar set to what my wife has and so far they are more comfortable and the sound quality difference is negligible.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage, don’t stand by their product

    Posted
    Anthony

    I bought my first pair at the end of April 2017, within a month(probably about 2 weeks) they stopped working; wouldn’t charge nor turn on, nothing. Luckily I had them replaced at the store I bought them from almost no questions asked. Fast forward about 10 months(March 2018) and an earhook just breaks clean off. It wasn’t giving me fits or loose or anything, just one day broke off. I took them to where I bought them, as I’d done before, where they told me Apple wouldn’t let them do direct exchanges anymore(probably because their product is junk). So, I find an Apple store, take them in there to hopefully just exchange them, since it’s an Apple product, no such luck. Rather, they insisted it was of my own doing, that I broke them, and they needed to charge me $99 to send them in to be repaired or replaced, when the 1 year warranty clearly states that it covers material and workmanship. Too bad I fell for this trap, a company that won’t even stand by its product. The sound was great but going through two pairs in less than a year is unacceptable for something with a $200 price tag. Never again Beats, and Apple, you’ll be lucky if I buy anything from you again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible quality. Stay away!

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got sick of replacing cheap headphones that I use at the gym. I went into Best Buy and asked for recommendations for the best headphones for the gym and was told to get these. Within two months the headphones would randomly shut off while I ran to the point where I couldn't use them. About 50% of the time when I charged them they didn't charge and I was stuck with dead headphones at the gym. It sucks running 5 miles on a treadmill just listening to the sound of your feet hitting the teadmill. Now the new issue is they won't turn on and just flash red. Now I'm being told to mail them in and wait weeks for a replacement. So I have to go spend more money to have have working headphones for the next 3 weeks. Good thing I decided to not buy cheap ones and buy a $200.00 pair to avoid having to replace them! Trust me, don't buy these. They are a cheap pair of headphones with an expensive price tag because of the name and kids want them. Nothing more. Buy a different brand. You will regret getting these. I googled how to fix this issue and it seems that it's a common thing with these.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    THUMBS DOWN

    Posted
    Wjs29

    I am ABSOLUTELY dissapointed with Apple products and specially Apple Care. I purchased the wireless PowerBeats a little over a year ago for almost $130.00 at BestBuy and the loop that goes around the ear has failed and the rigid wire that was inside a plastic tubing has come out and its puncturing my ear. First of all, I am utterly DISSAPOINTED with the failure of this item after just over a year of mild use. A friend of mine bought some Sony Wireless earphones for a fraction of the price and they are still running strong, not to mention the battery life is far superior. In addition, Apple Care blatantly stated that the only way to have those fixed is by paying a $99.00 service fee plus other fees that would amount to guess what? Almost the exact price I paid a year ago for a brand new set. Does apple think they sell $130.00 earphones meant to be diaposable after merely a year of use? Dont they go the extra mile for clients that own and have own their products for over 10 years? Bottom line is, 1) The product is of poor quality and Will FAIL 2) Apple Care won't have any interest in helping you other than ripping you off 3) There are superior product with much better customer service and retention.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Alright but better options exist

    Posted
    Harry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I only kept these for a month to really test them before gifting then to my cousin. For a first pair they are fine but if you are someone that's experienced how good Bose and Jaybirds headphones are you do not want to touch these. All Bluetooth headphones will havesome connectivity issue as in going in and out or completely stopping and waiting for you to restart your music or video again but these headphones would at least twice within a workout would either stop completely or have intermittent static while playing music. Headphones could use a app like Jaybirds headphones that allow you to adjust the settings for bass and everything. These headphones don't which sucks. Got these thinking such a big company would have a custom app allow adjustment for the music but they don't. Main reason I went back. The basic settings for Beats headphones are awful. Don't believe the ads where they make them look amazing. These are basic headphones with a fancy shell that they upcharge for. Better off with off brand headphones. They have the same quality in playback.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor is an understatement.

    Posted
    CaseyW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve owned all 3 of the Powerbeats and the Powerbeats 3 are by far the biggest disappointment. I work out 6 days a week with 5 of those days being 2 a days. My workout focuses heavily on cardio for weight loss. During my cardio I push myself as hard as possible leaving me soaking in sweat. That being said, this headset cannot and does not hold up to moderate to heavy amounts of sweat. My first set suddenly started malfunctioning(changing songs, pausing, and lowering the volume by itself). I contacted Apple and they had me send them in for repair/replacement. The replacement set lasted 2 weeks, then suddenly shut off 15 minutes into my stretching. I figured the battery had died so I let them charge for 15 minutes and still nothing, just 3 blinking white lights. Again contacted Apple and after wayyy to long of them trying to diagnose the issue over the phone they had me send that set in as well. I just got the replacement pair today (12/12/17), but don’t have any faith in them. I have begun searching for a non Apple replacement.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No More Beats Products

    Posted
    BigPatrickB
    • My Best Buy® Elite MemberElite Member

    This is my second pair of Beats headphones to have problems. My first pair were wired over-the-ear headphones and after about 8 months one of the headphones stopped working or the volume would randomly go up and down during my workouts. I should have taken that as a sign but I went ahead and upped it to the wireless headphones when I got the iPhone 7 Plus because of the lack of a headphone jack on the iPhone. After 2 months of 4-5 times per week use at the gym the left side that goes above your ear came apart and the wires started poking me in the top of the ear. I used athletic tape to wrap them back up as I had just gone over my warranty. Then, about a week later the piece that sticks into your ear just randomly broke while I was taking them out of their case. So I have a $150 set of earphones that I had to tape AND glue back together within a year of purchase. I have a $10 backup set of okay sounding JVC headphones that has lasted me 4 years (twice as long) under the same treatment of both sets of my broken Beats headphones. Should have saved myself the $300+ dollars and just dealt with bad sound, I guess.

    No, I would not recommend this to a friend